I had a print framed at Dostal Studios. They have a huge variety of frame stock and the work there…read moreis fabulous. They had 2 types of museum glass and the piece I had framed turned out better than I had imagined. This place is more reasonably priced than other frame stores in Marin. Great customer service and phenomenal work. They also can package your framed art for mailing. Love this place!

A really nice experience with Dostal Studio. Great framing job and a very reasonable price. I will…read moreuse again and highly recommend.

This was the first time that I've stopped in since the store changed from "Cheap Pete's" to "CP…read morePhotos & Frames." I was helped by a relatively new employee named Rishi. She was very considerate. It was the holiday season, so the shop was busy and many of the customers were in a rush. Still, she was patient with me and walked me through my options for the four pieces I wanted framed. We found a stock option for one of them, but the other three required custom work. If I had to guess, the name change was probably spurred by people accusing it of not being cheap enough. There were definitely more affordable options than I've seen elsewhere, but none of them look cheap to me, which is even more important. The selection was comparable to what I've been used to at this location and I enjoyed seeing the way that Rishi was enthusiastic about the work - helping her customers find appropriate settings for their artwork and treasured memories. I was walked through my options and she'd learned her stuff! She knew how to guide me through the many choices, balanced with the existing artwork I have at home to make sure the new pieces would be well matched. (Please note, well matched is not the same as exactly matched, something I wouldn't expect and don't require.) Even though I stated that I didn't need them rushed, I was delighted when I got the message that my custom items were ready for pick up several weeks before they were due. Upon my return, Hector and Rochelle greeted me right away and located my order, giving me a chance to review each item before I left. I'm a very happy customer! Also, while I was in the store the first time, there was another customer who took up an exorbitant amount of time with one of the customer service representatives, but then walked out without purchasing anything. She repeatedly said, "You must think I'm a pain," to which the associate responded diplomatically and patiently, but she didn't bother modifying her behavior or thanking him for his trouble. I didn't catch his name, but I've been that sales associate before and I just want to acknowledge that he handled it like a true professional. I know it can be thankless work sometimes being in customer service, but hopefully the gratitude of the customers who appreciate your efforts outshine the ones who don't.

Francisco gave amazing service when I went to frame my mother's oil painting. The painting means a…read morelot to me and I was grateful for his willingness to help me. I totally recommend asking for him the next time you go into the store!

If you are looking for a low-cost/bargain priced framing job, this is definitely not where you want…read moreto go. If, on the other hand, you have something needing framing or reframing that really matters to you and/or has value, and you want the job to be done absolutely perfectly, Frame Crafters Gallery is the right place to go. Each piece is treated with a high degree of professional skill. If you can work the cost into your budget, this is where to go!

Yes. Krista, the owner is a true professional. She was Patient and her advice was superb. She has…read morea good Eye for pairing frames to art. I have been to other Framers and I am convinced she knows her Trade better than anyone. I wish I had known about Frame Crafters sooner. A true Gem. H.K.

Kudos to Vilma for replacing a leaking number "5" Helium Balloon, our 75th surprise birthday party…read moredecoration was a great success due to her!!

I drove from Novato to San Rafael to make a purchase from Michael's, and after about twenty…read moreminutes of gathering the items that I needed, I went to check out. They have several self check machines, and once check stand with a human. As I approached the human, they said "I'm closed," I asked if there was another human to help me, they responded "No, but you can check yourself out," I let them know that I don't use self checkout, and I wanted a human to help me. They walked away. I left everything at the checkout Anne exited the store. This is horrible customer service.

I'm so grateful for Riley Street Art Supply- there is no-where else nearby to procure art tools of…read morethe trade: calligraphy supplies, Copic pens, oil and acrylics, archival paper, easels, canvas, etc. The staff are all creative and helpful, the attention to quality is classy, and the value add to downtown San Rafael is irreplaceable. Great prices abound, and you don't have to drive to San Francisco to replenish your supplies. May there always be a Riley Street Art Supply in town.

Friendly helpful service. Excellent selection of supplies. Decent pricing. Will returnread more

I'd give this a 5. Been going yo them for years and many perfect frames after. Bill is the best…read more Then during Covid, I dropped off few things close to my heart that I had no other copies of, a painting of my daughter that I made; my polo action shot picture; and 3 others of an artist who has passed..and they can't seem to locate it nor give me an update on whether they found it. Sad

I highly recommend AC Graphics. They do quality work, great turnaround, and fair pricing. Best…read moreframing service in Marin County.

They require an appointment. I made one, and was reminded of it via email, and yet when I went at…read moremy time slot no one was there. No answer via phone or email.

A few years ago, Smith Andersen North framed several lithographs for me and did a beautiful job…read more The lithographs floated in their frames; however, one slipped from its tape and dropped to the bottom of the frame. Smith Andersen North fixed the issue for me, no problem. Same issue happened again for the same piece of art. I left SAN a voicemail; no one returned the call. I emailed them; no one got back to me, so I scheduled an appointment to bring the art in for a consultation/fix. I got there today a few minutes early, called the phone numbers listed on the door--no one was there. I waited--no one showed up. I appreciate that times have been tough recently for small businesses and that SAN can't staff the way it used to, but they've got to run their business if they hope to have one. I'm done. I'm taking my art elsewhere. Kim

They did a fantastic job fixing a piece I had and making sure it was done to a high standard. They…read morewere very professional and timely!

We've recently had two paintings framed by Painters Place and are delighted. Their helpful advice…read morewhen selecting the mat and frame worked out beautifully and the promised completion date was met. When I called to confirm the completion date, they called back within the hour with the status. But our experience goes back many years. We first learned of the Painters Place from my wife's mother who had many pieces of art framed by them over 20 years ago. Thank you Painters Place!