This place is disgusting. When I've been in the restroom I just happen to notice that after doing…read moretheir business the employees then go back to work at the food and drink section without ever having washed their hands. Ewwww!

This gas station does not allow customers to use their passports to purchase cigarettes if a…read moremanager is not there. Usually managers are not there past a certain hour. I am not sure what non-Americans or people who do not have a US driving license or tourists are supposed to do? Disappointing. Will not be returning.

I went to this Shell in Palatine after having lunch at the Deer Park Town Center. It was very easy…read moreto get in and out of. There are lots of pumps to choose from. I got my gas and got out without any problems.

Do NOT come here for a car wash! I sat for 40 minutes before I got in, and there were only 6-7 cars…read morein front of me. Unbelievable. I even called them while I was stuck in line, asking if the car wash was open when no one moved up after nearly 10 minutes. They said that each wash takes 5 minutes. Wrong. I timed the last two cars. It was 7 minutes. When most drive through car washes take less than 2 minutes, this is ridiculous. Even 5 minutes is too long. AND- it wasn't an awesome wash, either. Maybe 2-3/5. Never again.

Gas station is open early. Great service and manned! Great value as the prices are down. It did not…read moredisappoint! Thank you!!

Easy in and out. No waiting on an early Saturday morning. Fuel runs well in my vehicle and prices…read moreare reasonable. There's help if you need it but usually they don't interfere or bother you.

Horrible Customer Service!!! Bought gas so while I was there I went in to cash in a couple winning…read morescratch off lottery tickets. The $1 winning ticket he refused to pay me for because the bar code was scratched off to much and the scanner wouldn't read it. I asked why he couldn't just enter the ticket number next of the bar code and he yelled, "I have no time.". There was one other person in line who was still filling out his lotto ticket. He has asked me how much the other ticket won. I didn't have my glasses sinai said I think it's $5. He made a big frickin deal out of the fact that he paid me $10, which it was actually worth. I tossed the $1 ticket back to him and said he need the that dollar more than I do. He continued screaming at me until. I was outside and couldn't hear him anymore.

Wish I could give zero stars. No "wrong way" sign for cigarette drive thru, my brother accidentally…read morewent the wrong way. I went in to grab the bathroom key, and the guy at the register started screaming at me. I told him I wasn't the one driving and it was an accident. I asked for the bathroom key and he said "We have a bathroom, but the punishment for you is that you don't get to use it now".

This location is pretty efficient but the corner it's on can be tough to exit. Lots of traffic…read morethere with cars zipping by. Be careful!

I asked for quarters in exchange for $2 and I was putting quarters in the air machine for my bike…read moreand then I discovered I was shortchanged so I returned to get a quarter that I was short of and the Karen that I got change from goes, "No!I gave you cash. No more. Sorry!!She was a F!....Karen ....

Gas station has a new indicator that shows when a pump is available. Unlike other stations with…read moreconvenience stores, only gas services requested. Price is at a competitive discount. Gas quality is comparable. Not sure of the hours, I added a photo of the hours.

I am a woman and the cashier guy the entire time I was checking out had his eyes locked onto my…read morechest and was smiling creepily the whole time, and he purposefully touched my hand when I was setting the drink down instead of letting me put it down he grabbed it just so he could touch me, then he grabbed the drink and handed it to me after i paid just to touch me again, he did not do that for my boyfriend. The stores clean but the service is so predatory and gross I will not be going back ever.

By far the worst gas station around Palatine! Pumps, are broken most of the time. Pot holes in the…read moreparking lot, you could fall into. Inside is just as bad...dirty! Do yourself a favor drive by this place!

It's not like most of the Delta Sonics I have been to...this one is small and has a short carwash…read moreand small number of gas pumps. But, the people are friendly and the car wash works!

Went in for an internal cleaning + trunk detail. Was told it would take "about an hour". Ended up…read moresitting in the lobby for over 3 and almost missed picking up my family from the airport. Quality of clean doesn't make up for it either. Place obviously run by kids out of high school for the summer. Pathetic customer service. Find elsewhere.