I stop and buy gas & diesel frequently. Occasionally I purchase products inside…read more I like the app points system and the accumulation of discounts applied.

Went to get gas and the screen freezes up on me so I go inside and I can't get gas because their…read moresystem put a hold on my money and they can't cancel the transaction or do crap about it! no I'm broke and didn't even get gas. Thanks a lot Casey's and all the incompetent people that work there. No one has a clue and my money is gone

I will not go here again. The "convenience" of pay at the pump is never working. When you go in the…read morestore, you wait in line for them to open the pump. You go back outside use the pump. Go back inside wait in the line again to use your card, which I don't receive my fuel rewards discount. And now I realize it goes on my card as a food mart, so I don't get my extra points on my card for a gas purchase.

The new ownership here has really adjusted and this place is run like a local business. Attendants…read moreare friendly and remember your face. Lots of products inside as well.

Mary is a racist who needs to be relieved of her duties immediately. Upon walking in this morning…read moreholding my makeup bag in one hand, I witnessed nothing but rudeness and blatant racism from this employee. First, letting white customers cut the line with 10+ people (80% of them being hispanic) waiting in line and telling him "they can wait" to then accusing a hispanic man of stealing because he was wearing his OWN sunglasses, forcing him to take them off and then saying "we pay for things here". Then, when I went up to self checkout with my ONE SINGLE ITEM in one hand and makeup bag in the other, told me "you need to pay for your stuff too" as she watched me pay for the ONE ITEM I grabbed and show her that the makeup bag was mine. And as I walked out she continued with "thank you so much, have a nice day" to every white customer yet being rude to every hispanic customer while her coworker (or manager) stood by and said nothing. If you can't handle working a shift that requires you to face the hardworking morning rush of hispanic men, you shouldn't be working at all.

I've got to tell you I had a very interesting and disturbing issue at this Thornton's gas station…read moretoday. First off, I drive an ambulance, i've been driving for over eight years. There is a handicap placard hanging off of my Mirror, which is always there . I have COPD, severe neuropathy in both hands and feet well as a lot of feeling due to a spine injury and that's only for starters. I have had a handicap backward for almost 10 years. So when I walked in Thornton today all of a sudden I started noticing all the employees which there was about sixth of them all started coming over to the front window by the door and all of them looking out at the Ambulance,,, secretly having some sort of conversation between the employees, I went back and grabbed the soda and they continued to what seem to be having secrets and not knowing exactly who was driving it. So I just watched from the back of the store. When I was ready to check out with my soda and a bag of beef jerky I decided to go to the self checkout because I didn't want to have a confrontation with anybody. Just then the manager walks up and says "is that your Ambulance out there" I said yes it is and he says well you can't park there that is a handicap stop. I immediately got defensive and I said "why don't you take another look because you obviously don't know what you're talking about or what you're complaining about". He looked again and saw there was a handicap placard but offered no apologies. He then mentioned well I could park on the side of the building right now and in the future. I mentioned to him I have a very limited amount of space I can walk without assistance, therefore that's why I'm parked in the handicap at the front door. I noticed all the other employees all started looking at other stuff and helping other customers because I think maybe they were slightly embarrassed but nevertheless I never gotten an apology. In my opinion, I really feel I should take this to a good ADA Attorney and Sue Thornton's for their lack of the ADA rules and regulations..

They are located on a main Street! It makes it very Convenient. This Store Carries Basic…read moreEssentials & much, much more.

The racing fuel pump was only giving you half of what you paid for so I called the cops and the…read morestate. The cops in Crystal lake suck and did nothing, but the state regulators shut his pumps down for a while. This guy is a theif and knew what he was doing. He must have set the pumps funny from the inside. The only way I knew this is because I brought a 5 gal gas can and it said it gave me 5 gals but the can wasn't even half full. Always use a can for this reason!!!

Decently priced Mobil location. Has a very small inside for convenience needs. Not many pumps,…read morelocated in Downtown Crystal Lake area.

Staff was super friendly. He smiled and said hi that goes a long way. The gas is gas. The snacks…read moreare snacks. And the place was clean

I work near this Shell/ Circle K station [I prefer over BP close by] too many times when I want to…read morewalk inside the sign is up 'be back shortly' and wait and wait and then a hand full of others join and we wait some more... the young female adult w/ strands of dyed hair that sadly looks like she never combs it is typically there, I have learned where to find her and that is in the restroom around the corner--- outside, so I knock on door to let her know a line has started outside and she eventually comes out smh recently I just leave and take my $$ elsewhere *no clue why San Fran Cali shows up, have tried to figure out how to change to no avail but I live in area also

This review is based solely on my experience using the restroom at this gas station…read more Let me preface this story by saying that I had to go to the bathroom so badly that my muscles were aching. Certainly in the top 5 most urgent times I've had to use the washroom. Let me say next that I had the option to go to several other places to relieve myself, including a McDonald's across the street but, I decided to go with Shell--I've had good experiences with the cleanliness of their restrooms in the past and this is a nicer area so, heck, I went for it. First, the restrooms were left unlocked- a fact I did not find out until I waited in line behind 3 other customers (remember how bad I had to go?) well, I made my way over to the restroom and was immediately greeted by the following: -a toilet that was constantly flushing. -paper towels covering 35%-55% of the floor. -a discarded pair of boxer shorts in the garbage. -racist writings adorning two of the four walls. Now, don't get me wrong. I did my business and made it out alive. It's also clear that the bathroom had a nice skeleton--the walls were nice and the floor was nicely tiled. It was just unkempt and confusingly filthy. In case of emergency, this washroom is doable but I'd avoid it if all possible. I for one will make an effort to try the combination gas station-mcdonalds if ever the emergency again arises.