Terrible experience and service. After a long drive with my dogs, I needed to get the hair vacuumed…read moreup in my car. Taking a 2 hour lunch and making a 30 minute drive on a rainy day, I decided to pay for the most premium car wash experience called the "Ultimate Wash". Again, it was a rainy day, so all that was needed was the vacuum inside the car. Following the wash (with a tip) I raced back to work after the long lunch and drive back to the office. At the end of the day, I noticed the back of my car had not been touched. Hair all over the place. When I called, the owner did not even get on the phone with me, and did not offer any discount or refund. I will never go back, nor will I ever recommend.

I've been using this carwash for at least 5 years but I won't be going there anymore!…read moreThe last time I went was in April. I always get the ultimate wash and the van always looks nice, they even clean out the rear of the van. I noticed when I arrived home that one of the 3rd row seats was up instead of being stowed away. There's no reason for the workers to mess with the seats. Last week I needed to carry something large but the seat wouldn't go down. I took it to Anderson Toyota. It cost me $103 for them to check it out and the estimate to repair the broken seat is $832! There was no reason for the vacuum staff or the finishing staff to touch the third row seats. They didn't even have the honesty to admit that they broke the seat, but instead left it for me to find. If lawyers weren't so expensive I would sue the owner for damage to my Sienna van. Do not use this carwash!!!

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

Had my 2004 Lexus detailed Sunday. A Very welcome Father's Day gift from my two thoughtful…read moredaughters. The car literally sparkled and looked brand spanking new, both inside and out. Windows were pristine, dash glowed, carpets were like new, leather seats and arm rests were spick and spam, tires glistened, and the exterior was shiny and smooth as silk. I love this car and it hasn't looked this Good in years. Young Hunter is 'da Man, saying I should stop in over the next two weeks, as he'd be happy to touch-up any spots he may have missed. It's been several days and I still marvel at the Fantastic job he did. We even went back and tipped him more. We'll certainly return with our other cars. Keep up the Great work!

This place does a great job! Definitely signup for the monthly deal. Unlimited car washes! Just…read moredrive in and wash as many times you'd like. I highly recommend this place!

Very Nice. my car looked sooo clean after being detailed Everyone there was very nice! Price was…read morevery reasonable I would definitely recommend the Wash Factory

Went to get my car washed and have the inside cleaned. I was told they are not washing cars today…read more I asked if they could just clean the interior and he said no. No explanation as to why. Pretty sure they just didn't feel like working today. Very strange.

They were great dealing with a family property In Rockford IL. Years of large items needed to be…read moreremoved that we're in less then ideal locations. They were prompt, friendly and efficient. We would definitely recommend them. Have already booked for numerous future projects.

Extremely reliable had him come to pick up and dispose of a bunch of junk that I didn't want... Was…read moreprompt friendly ended up on fixing my sump pump for me installing a hose hauling away additional old windows and rugs Ended up on having some great yardwork and landscaping done very pleased with work. hard-working and work was great

Tiny looks amazing. Wife's car is going in next week. Great prices and great shop. Also dude was…read moresuper quick on getting me in. Great guy.

I called the owner trying to get tints and just straight hung up on me, very unprofessional.read more

Definitely Loving how my car looks now, very professiona, does an excellent job and yes I would…read moredefinitely recommend to anyone that is looking to have their vehicle done. Thank you so much for bringing My Beauty to life!!! I am one Happy Customer

Had an appt. for estimate They never showed up and never…read morereturned phone calls. Were recommended by a friend. What a way to run a business.

I used they guys to do the gutters on my parents house, and even though I live out of state, I was…read moreimpressed with the professional communication and follow-up. The quality of the work was exceptional, and they did a nice job cleaning up before leaving. Highly recommend.