We have been coming here for nearly 20 years now and have always received a professional and…read morefriendly experience at a fair price. We usually get the "Ultimate" Car Wash but will also get a complete full service detail as needed for our two cars. The owner Sergio is friendly and easy to discuss my needs with, he always makes certain I get what I need. He is fortunate to have a terrific staff working for him. Most recently Jaime Martinez completed a complete detail on our car which, regrettably, we had not brought in for a good buff and wax in at least two years. The white paint on our 2013 maxima was beginning to lose its mirror finish shine and the engine bay was also in serious need of attention. We drive this car about 20k miles each year mostly in and out of Chicago and it currently has over 200K on the clock. Thanks to Jaime's efforts our car once again looks as if it just rolled off the showroom floor and as a result no one can believe the mileage this car has. We look forward to continuing to come here in the future - next up for a full detail will be our 2011 VW CC Sport which has half the mileage but still deserves just as much love. Thank you, once again, to the staff at Ultimate and most recently Jaimie Martinez for a job very well done!

I've been using this carwash for at least 5 years but I won't be going there anymore!…read moreThe last time I went was in April. I always get the ultimate wash and the van always looks nice, they even clean out the rear of the van. I noticed when I arrived home that one of the 3rd row seats was up instead of being stowed away. There's no reason for the workers to mess with the seats. Last week I needed to carry something large but the seat wouldn't go down. I took it to Anderson Toyota. It cost me $103 for them to check it out and the estimate to repair the broken seat is $832! There was no reason for the vacuum staff or the finishing staff to touch the third row seats. They didn't even have the honesty to admit that they broke the seat, but instead left it for me to find. If lawyers weren't so expensive I would sue the owner for damage to my Sienna van. Do not use this carwash!!!

Came here to get my car looking good to sell soon. Got the top tier wash which was $22, and…read morevacuumed the heck out of my car afterwards. Really appreciate the free vacuums that are on both sides of the car, making it really easy to clean every nook and cranny. The wash went very fast and the employee at the front of the line was very helpful and efficient. The car looks mostly in tip top shape after the wash and wax, but there's still small traces of dirt and debris on the outside. Would have loved to see all of that gone for how expensive it was, but then again, I worked at a car wash decades ago and you really can't get a car fully clean without an actual human doing it. So this place is good for what it is, just next time I'll skip the expensive wash and just do the middle of the road one for $12.

New Management And this guy is working hard to improve this…read moreplace. Things are starting to work better and the people that he has hired are much better and there friendly kind and pleasant. Very nice improvement ! Keep up the good work. Danny Phillips

While employees are polite and helpful, the equipment itself is not that friendly to paint and…read moreshield wipers. That added extra expenses in repairs in the long run. The first time (not being sure)I let it slide and repaired it myself. The second time I noticed damage on vehicle, I reported it and never heard a word from management. Third time and then I was fed up, rear-shield wiper was damaged and their answer is that they're not responsible for damage to the vehicle.

This car wash does a great job. I belong to the club so I can wash every day, but I only do once a…read moreweek. It's a great buy! My only complaint is that it doesn't dry the back end very well. I just dry it a little myself. Money well spent to drive a clean car.

This is absolutely the worst most rundown piece of crap carwash I've ever been to !!!!…read more Half the time they don't even have soap in the sprayer !!! Should be condemned !!!!!

Mister Car Wash was kind to us. I only got the basic because it was a raining day, but I like how…read moremy car was looking clean.

Stopped going here years ago due to poor interior cleaning. Recently went back. Whoah! Wow! have…read morethey improved their game! Best interior clean I ever had in the drive through wash. Must be hiring better people, because they sure know what they are doing now. I will definitely go back even though I paid $28. It was worth it THIS TIME -FINALLY!!.

staff is extremely rude when leading you into the car wash. not happy with my experience.read more

I went through the car wash two weeks ago and it scratched my truck so bad, filed a claim and the…read moredid nothing. I spent 300.00 to fix it, and they won't do anything. Don't go here if you like your vehicle go to Ultimate Car and wash in Belevidere. Please contact the BBB seems a lot of us had issues two weeks ago I have photo proof. Wow you're generated duplicated response that you post to everyone just goes to show how much you care and hopefully people see these and never go to your car wash.

In and out every time. Iv had a few odd billing issues but they instantly corrected them. Also some…read moredays you go in and they have the premium wash running for everyone, doesn't help me but people with lower tier packages really get a treat. Please do remember that using a car wash as such is at your own risk as is at ALL car washes. Just remember put it in neutral, stay off the break, and don't touch the steering wheel. If everyone does that it will run smoothly. ALSO, don't forget the free vacuums. No need to even have an account.

BEWARE! When they first opened, I tried to sign up for a monthly package. On my next visit, they…read moresaid the subscription hadn't gone through, so I had to pay. Because of my paperless online banking, I didn't notice right away that the subscription DID go through and I was being charged monthly. Try to call them. lol They don't care, don't respond, and I am going to have to file a claim to get my $800 back.

They do a great job. Inside and out. The employees are exceptional also. I will not be going…read moreanywhere else.

I purchased the ultimate car wash. Normally they do a great job but yesterday not so much. My door…read morepanels weren't wiped down well the did a terrible job vacuuming the flors and wiping down the seats. The performance wasn't worth the $36 I paid.

This is one of if not the worst self washing car washes I've been to. 5 dollars earns you a lowly 4…read moreminutes of washing. I can go and get a full car wash and detail for 15-20. This place is stealing money

$5 for 4 minutes & an extra quarter only adds 10 seconds. Please don't go here if you're looking…read morefor a cheap alternative. Its obvious their main goal is to Wish there was an option to put 0 stars because this is insane and immoral. People who cant afford a car wash go to these places so they can do it themselves for cheaper. Theres no way to know how much time you get until you pay the $5 for a mere 4 minutes. Theres no type of menu informing you what youre paying for. Nothing. That only gives you enough time to get the soap on the car and scrubbed in. They know nobody can wash their entire car in 4 minutes. And at an attempt to get more time I put in a few more quarters. 10 extra seconds per fucking quarter. Your only 2 options are to drive away with a soapy car or pay 10 dollars for a chance to even dry the car. This is so exploitative and manipulative. To go after the people who cant afford an autonomous carwash is predatory at best. Im leaving this place with a wet car and 10 dollars in the gutter. Not to mention the equipment was faulty as fuck.