Very knowledgeable and good price. I'll definitely use them again in the future. .read more

AV promptly responded to inquiry and questions pertaining to a ruptured sprinkler head.The…read moreserviceman, Emilio, arrived in the scheduled timeframe, listened attentively to the problem, and came prepared with the correct tools and supplies. After completing the repair, he showed us the defective part. He appeared knowledgeable and was easy and polite to work with. A definite asset to AV.....and the price was right!

Victor and the team were great. Great rates and quick response time. They did a nice job…read morerecalibrating my system after it was damaged.

Victor replied to my call promptly, came out to assess the problem, explained to me what the…read moreproblem was and fixed my malfunctioning sprinkler head within a day or two of contacting him. I highly recommend him and his company. Great service and professionalism!

I've worked with Dan for 5 years. He is as a referral from Sprout and helped me advise me and set…read moreup irrigation in my interior courtyard and upstairs on my deck garden (so in containers). He walked me through options and was so reasonable. Having things on timers and routines really does incredible things! I tell all my gardening friends about him and can't say enough good things. Nice people doing great work for reasonable pricing. Like really reasonable - call and get a quote if thinking about it. The amount of time and energy it saves is beyond worth it.

Dan is incredible! Likable, honest and smart. Always feel like I can text him with problems through…read morethe growing season and he has me back up and running fast. One of my best people I always recommend to folks!

I scheduled my irrigation shutdown with Jose last week. He was to be here at 10:00am this morning…read more Jose was late. However, he had the respect to text me to tell me he was tied up in traffic and was going to be late. Good for him. Jose arrived and began blowing down my system. He ended up running through my 12 zones twice because he realized ha may have had an issue with his compressor. So, to be safe, he blew down twice. So, would I recommend Northwest Irrigation? Yes! In fact, I will be using them again next spring to help adjust some heads and raise a couple more.

Jose set an appointment but never showed up. He did not send a message explaining why. No…read morecommunication since. Not a good way to run a business.

Courteous and honest company. Juan and his brother Happy are excellent people to do business with!!…read moreWill DEFINITELY recommend to anyone needing a landscaper.

Juan and his crew helped save me when I needed a carpet installation in less than a week. I told…read moreJuan everything I needed for my rental unit, all from a distance (I live in AZ, my rental is in Chicago, IL). He provided carpet samples, offered suggestions, and quickly was able to get a crew over to my unit to install the carpet. The carpet is great quality, and the tenants were very impressed with the outcome. I would absolutely recommend contacting them!

We have been looking to get our yard graded and grass planted with fencing and deck work done. I…read morehave read on here about people being stood up not being called back and I didn't really believe it until I started calling companies for estimates. I must have sent pictures to 4 different companies who asked for them only to never pick up the phone or just "no-show" for appointments to my dismay but this was not true in the case of Esparza. They actually came out the next day looked at property and even discussed the possibilities. I was quite pleased with their attention and courtesy and some of these other 4 1/2 and 5 star folks are questionable. I would recommend them solely on their professional demeanor and customer service.

So, I haven't gotten work done by Juan but, I have to say, I was VERY impressed with the meeting I…read morehad with him today. He is very knowledgeable, very understanding and just an all around nice guy. I ended up getting 3 quotes from other landscapers. I must admit he wasn't the highest bid, nor was he the lowest. But he was VERY close to the lowest (within a few hundred on a $9k job). Even though he wasn't the lowest, we decided to go with him because we felt the most comfortable with him doing the work, understanding our wants and needs, and being able to put those wants and needs into our yard without second guessing our decision. So for peace of mind, knowing that it will be done how we want it and be don't right, it is worth just the few dollar difference from the lowest quote. Oh, for those who might not like he didn't get back to a few of the reviewers, he did get in touch with me right away. Communicated quickly via email (which I preferred). And was flexible with the time on coming to view what needed to be done. I will update my post when the job is done!!!

I had called to request some repair work in June, but due to being a new customer I was told I…read morewould be put on a waiting list, and I would be contacted around the second week of July to have the requested service done. I agreed to wait for the service requested till next month since it was not something that was urgent. Unfortunately, I NEVER received a call back. July and August came and went. Never received a call back to schedule service. This is several weeks after the estimated timeframe I was given. Fast forward to September 15th, I figured I would give them a second chance since there are limited-service options for providers. I inquired about winterization service, but unfortunately, I was told that they are not accepting new customers... Edit: I am being honest and such review is fair. I ACCEPTED being put on a wait list and waiting 3 - 4 weeks. Unfortunately, I was never contacted again. At the end of the day, you CAN control one thing. YOU CAN... Call a customer to let them know that due to whatever reason(s) you will not be able to service them, instead of making them wait several weeks on end for a call back. You can either make excuses, or you can take accountability by communicating. I previously ran a business, and I fully understand the importance of this. It is not difficult. Edit, edit: They responded to my review on Google Maps, which only further proves what you could be dealing with. I would very concerned if I was a new customer who was having a new system installed and then finding myself not being able to get help when needed from them...

The front office is not very nice or accommodating. After…read moreyears of loyalty and subscribing to their annual service they just emailed and said they will not longer service our home because of staffing issues. The guys who did come out every year were nice and did a good job. Very disappointing to be treated this way as a customer.

AVOID AT ALL COSTS! I used them for two years and they have ruined my backyard, weed whacked…read moreflowers and ground cover after specific instructions not to trim along the fences. I have several broken landscape lights, mowed over metal plant supports and several bald spots. The manager Pete will do NOTHING but argue that it wasn't the mowers. Really??? Who else was it??? Next stop is the BBB.

dont do it!!!!! this company does not respond to customer concerns, ignores and doesnt answer…read morequestions and is arrogant. its not the office staff. its managment. so disappointing!!!!!!!