There isn't a low enough star to rate this thrifty car rental agency as other customers I booked my…read morerental online through Uber but when I got there to get the rental because I don't have a credit card with my name on it and was told that my debit/ Mc which was used to book and pay for the week rental online was unacceptable to use for deposit I had more than enough to cover the amount of deposit but sent me away with no car but the worst part is I recieved a refund from Uber for the booking but never received a refund for the week rental I paid won't return an email or phone calls and Uber said that it's not their responsibility and would not even assist me with this so ya don't waste your time or money

We booked a car online the day before to go across the border for a day. The car hire place was…read moreeasy to find, the assistant was very helpful giving us advice on crossing the border, and explaining the insurance and gas refill options to us. You get a 1 hour grace period on returning the vehicle too, and even though I was 10 mins after this as I'd got lost on my way back, the staff were understanding and didn't charge me any extra for it.

We have brought our own car to Oras for years. This year we…read moreneeded a car, and knew the ONLY car to rent was a PT Cruiser from OI Rentals. 1. In the warm Sun, there is no better way to experience the island. 2. OI was so easy - leaving the car for us, where we needed it, and allowing us to drop it off. 3. While not brand new, the car was perfectly cared for, ram very smooth and was ultra clean. 5. We appreciated the clear directions, maps.. and snack. Thank you for being an important part of Anniversary get away.

I bought my wife a seaplane ride to Orcas Island as a Christmas gift. It was awesome, but the only…read moredownside is that you have no transportation when you get there. Not knowing one company from another, I took a shot in the dark and went with Orcas Island Shuttle. I don't know what the others are like, but I have to guess these guys are the best. I think the lady I spoke to was Amy. She was very helpful and efficient and I could tell just by speaking to her on the phone that she took pride in her business. She arranged to have the car at the dock where we arrived on the seaplane and everything was exactly as described. They even had granola bars and bottled water in the car for us. If only more businesses knew how much difference the little touches make. The rate was reasonable and the car was clean and sufficient for our needs. All in all a great experience. I highly recommend them.

David provided us with us with excellent service. He was available and responsive. The car we…read morerented was exactly a style of car we asked for. He was very helpful and accommodating. I would definitely rent from Delta car rental again. He also provided us with references for good restaurants and services in the area.

I would recommend Orcas Island Car Rental if you are visiting Orca Islands. We were staying at the…read moreRosario Marina and they delivered the van right to the dock- we got to drive up Mt Constitution - highly recommended- fantastic views- plus we were able to visit the great little town of Eastsound. Next time we visit we will rent from them again!

What a great experience! First off, they saved our trip. We were going to Orcas for a wedding and…read moredid not realize we wouldn't be able to use Uber/Lyft. The first time I called I think I spoke to Doug (I was in a panic), even though he couldn't get me a car he was so helpful and friendly, offering info for other ways to try to remedy our situation. I ended up calling back because he had mentioned having a car for part of the days and I fugured it was better than nothing. This time I spoke with Megan who was also super friendly and helpful. She said, hang on I think I can make something happen for you. She got a car for the whole trip! Secondly, the whole process is a breeze! You pay ahead and get a confirmation email with all the info you could need, a map to get from the ferry to your vehicle (a very short walk), and a code to get in the car. They even have a sticky note with your name on the window. No waiting around in line, signing a bunch of stuff, like a corporate rental company. When you drop it off you just fill it up and leave it where you found it. I don't know if all the vehicles are like this but it was a hybrid so spent barely any money on gas! Would recommend them a million times over!

Excellent car rental facility, with a friendly staff and clean cars. The rental office is…read moreconveniently located minutes away from the airport. Outside of the airport terminal building, in the rental pick-up area, there is a sign that includes the Enterprise telephone number to request a shuttle pick up. Our driver arrived in less than 10 minutes. Of course, the shuttle is free. Both check-in and check-out are fast and painless. Our vehicle was ready as soon as we entered the facility. We were in and out in roughly 3 minutes. Outstanding! Just as important, we were charged exactly what was quoted, unlike Hertz (in Calgary), which charged close to $100 more than quoted.

The only downside is that they only have shuttle pick-up at the airport. If you arrive at the ferry…read moreterminal, you need to take a taxi.

The service at Enterprise in Squamish was excellent! Staff was very personable, courteous and…read moreprofessional. The entire process was seamless. Highly recommended.

This place is a joke I had a 10:00 appointment to oic up a car I came a few minutes early as one…read morewould and they have a number to call someone. I call the number and the guy is 20-30 minutes away. Why book an appointment if you're not going to be there. I took a cab down to rent this vehicle and they are no where around? Why leave the office if there is only one person. This place is a joke

Received a loaner car from Enterprise for a couple days while my car was being fixed. Located next…read moredoor to Old Surrey Restaurant on 72 Ave (near train tracks by west of McDonalds) . Enjoyed having a new car to drive around haha.. the process between auto body and Enterprise was seamless.. service was friendly.. the bad: large chip on the windshield of the car I was given. The drop off service back to the auto body was a bit wild (fast driving and long honking at another car).

UNRELIABLE! Avoid this place! Ruined my Father's Day. I…read morereserved a car for 9:30am. They called me at 9:25am to tell me my car that was reserved; is not available today. Nothing they could do. Didn't even bother to help or make arrangements to get a set of wheels. Not even an apology. Just "there is nothing we can do". Disgraceful service. I solely created an account on yelp to warn others away from this place. If you want to be disappointed, be my guest. But a 'reservation' is NOT a 'reservation' here!

If I could give this a negative number rating I would. I'd like to report that we had a reservation…read morewith Delta car rental and we when we got to the ferry dock where we expected it to be according to the paperwork that I have it was nowhere near the docks and we had to take an expensive taxi driver taxi ride out to find the place the Delta car rental and when we got there the door was locked there was absolutely no furnishings inside there was no one around and we had to have the taxi driver take us to another car rental I don't want other people to assume as we did that we would get off the ferry and find our way nicely to a car rental do not trust Delta car rentals the person that I spoke with was extremely rude to me did not really seem to care that he had an empty storefront no signage to tell us that we were supposed to go around to the back stairway the behind the building where there was an absolutely nothing to indicate that for us and have we not had our taxi driver wait for us we would have been stuck in an area of Vancouver that we did not know at all so please do not trust Delta car rentals at number 4 5 6 6 12th Avenue Delta British Columbia v4l1c4. A tourist from the east coast of the United States.

A great way to do a day trip to Victoria. We left our car in Tswwassen and walked over on the ferry…read moreto Swartz Bay. Tom picked us up in our rental, took us to the nearby office for the necessary paperwork, which took under 5 minutes, and we were on our way. A great day in Victoria, we returned to the office with a full tank of gas, Tom was there waiting for us as planned, and drove us back to Swartz to walk straight on to the ferry in lots of time for our return sailing. Simple online booking, simple pickup and dropoff, all the convenience of having a car in Victoria for the day without needing ferry reservations, and at much less cost. A really useful service for business or travel, and much appreciated. See you soon. Kelly and John, Vancouver.

I can't say enough good things about M and W. Wendy is honest and fair. She knows cars…read more She gives good deals and stands by her sales. I especially appreciate that she will go out to the auctions on the mainland and bring back the exact car you are looking for. Think used car lot and, THINK AGAIN. We are so lucky to have this wonderful service on our island!

Just an update that the company did then try to gaslight us telling us we had the wrong island when…read morethey failed to provide the car we rented well in advance. I have an email confirmation that we had the correct island... Terrible company!!!! Avoid at all cost!

I'd like to report several incidents of super service at this Penske location for their service and…read moreRental departments. The service department was quick to diagnose the issue on my truck and give an estimate on repair time which would have been pretty good turnover except for my diminishing hours of service. Then the rental department was quick to assign me a rental so I could continue on my route and get back across the border before running out of hours for the day. All the staff I encountered were top-notch and courteous and very helpful. Turning back in the rental the next day was also a very quick process and I was on my way in record time.