I lived here for a little over two years and Shady Lake has been a great experience. The only…read morereason I am leaving is because I purchased a house. I cannot say enough good things about the office staff. Any time I had an issue (which was very rarely due to the exceptional care that is taken by the outstanding maintenance staff) they were more than professional and courteous. Any time work needed to be done on/around the building or in the apartment, ample notice was given. The maintenance staff responded quickly and professionally. One time they were at my apartment within 5 minutes of me calling the office. Its hard to find places that offer that type of exceptional service. You can tell from the moment you turn into the property that Shady Lake is a GREAT place to live. Not once did I ever not feel safe living here. The complex is well lit. The landscaping and snow removal were top notch. More often than not, the roads in the apartment complex were cleaner than the main roads that you travel on. Location: You cannot beat the location. The Turnpike is roughly 5-7 minutes away. Downtown Kent is 10-15 minutes away. Akron is about 35 or so minutes away. The geographic location makes Shady Lake a great place to reside for professionals and students alike. The ease of access to main roads is phenomenal. You cant get a better location. Dining and Shopping: Shady Lake is extremely close to an abundance of dining and shopping, some of which is even located at the entrance of the complex. Grocery and retail stores are all within a 5-7 minute drive. Aurora Farms outlets are about 15 minutes away. 14 is something that takes a little getting used to, however, it is not that bad. My apartment building was quiet and I did not hear the road noise. If you are looking for a great, safe community, look no further than Shady Lake. The office staff along with the property itself will make you feel right at home!

fraudulently claiming a month of rent we didn't live there after our lease ended. we left on good…read moreterms when we were supposed to. now they're claiming extravagant charges against us. we spent the weekend cleaning and we're out on the agreed upon time per our lease and left it in good clean condition. as in keeping with greedy managers, they're trying to charge as much as possible to see if we'll fold to not deal with the headache. avoid them if you can because this is predatory and we will be fighting our case as we have vast evidence against them, and I'm sure they have nothing against us but they're trying anyways. Shit apartments will shit apartment

This is the best apartment I've been at. Everyone is so responsive from the leasing office to the…read moremaintenance department everything is top notch. only reason leaving is accepted new job on West side and commute to long. Would recommend this place to anyone

I love the fact there are outside doors so when it's snowing, we have a reprieve before entering…read moreour apt so love that. Staff is awesome, friendly and attentive. Maintenance is professional and prompt. Downside: if anyone lives above you, its like living in the basement. People just slam the outside door or their apt door but if anyone above you or walking down the stairs realized what the noise level was, they would be more cautious when opening/closing doors/walking. Cost is reasonable and apts are clean and well maintained. Location is very good. Would recommend it to others.

Very nice place with nice management. Very quite area. Gardening is done almost weekly as well as…read moredumpsters emptied weekly. Very safe area. Great if you have pets.

dont apply for an apartment here if you find a better one they keep your holding fee they won't…read moretell you how long you have to cancel and they will lie to your face and say they told you you had a certain time to cancel

Threading to evict my friend, who's been a perfect tenant just because he has pitbull mix. A fellow…read moretenant left their dog tied up unattended on a leash that's longer than the lease allows. There was a small scuffle, both dogs are unharmed, the police got called amd sided with my friend. But just because Peri is a pit mix, the complex is trying to evict my friend. My friend has been a stellar tenant, never late, declared the pit on their contract, never been an issue, is a good hardworking guy. The other party has had multiple noise complaints, and left their dog tied up and unattended. If that's the kind of character judgement and establishment yall are running I wouldnt recommend this place to anyone.

We lived here for 2 years (2010-2012). We moved in because it seemed like a great deal and another…read morefriend had loved living there years ago. The first few months were great until they changed management and it all went down hill. The water is turned off 7 times in 2 years for days at a time due to water main breaks. They have planned repairs of this but never notify the residents of when the water will be on/off. At one point the management tried to blame the City of Stow for "increasing the water pressure," however, when I contacted Stow's water department they said that wasn't true. Aside from the major water issues they have, parking is atrocious. If you do not work a 9-5 job, you will not get a parking space anywhere near your apartment. Some residents have multiple vehicle/trailers that NEVER move and management does nothing to stop this. Weekends are the worst because apparently nobody leaves and parking is always filled. If something breaks, the service men come out quickly-- which would be a good thing if they were able to fix it on the first trip out. Management seems to enjoy leaving passive aggressive notes regarding noise and pet waste. However when it comes to actually doing something about these problems they are no where to be found and will not return phone calls. If there is an issue and you need an answer, you literally have to corner them during business hours and hope they aren't on a smoke break to receive an answer. We have lived in numerous apartments in the Akron area and have received better service at apartments half the rent than this place. I would NEVER recommend anyone live here unless they want a hassle.

I lived at Hidden Lake Apartments for one year 2016-2017. This is the place to live if you're…read morelooking to move to Stow or even if you attend Kent. This is a quiet community near shopping, parks, and entertainment. Also, Hidden Lake has every amenity you could ever possibly dream of! 10/10 recommend.

Rocco & Cody are always so helpful and responsive. They truly care about the residents.read more

Cody arrived promptly and completed the repair while explaining all that he was doing. More proof…read moreof our good fortune at Redwood Hudson to have Cody and Rocco covering our maintenance needs.

Even after moving this place is horrible! Had my apartment professionally cleaned. Only to be…read morecharged for "bag of trash" in laundry room. And a charge to replace the carpet which was damaged cause the upstairs unit had a leak. They found random additional charges to ensure I didn't get my security deposit back ie charged me for renters insurance which I have had since the day I moved in. Then I got a bill in the mail asking for an additional fees to be paid which was different from what their electronic system reported. Listen! If you have other options chose the other options!

We have cracks in our ceiling and walls and they wouldn't come even check it out until about 4 days…read moreand when they looked at it they said that they would have to take about another 4 days to paint it and fix it. Maintenance is pretty good. Apartments other wise are pretty good. Pool is good and gym is great clean.

Lawrence is always polite. He listens and let you explain the problem, and he works hard to…read moreresolve the issue.

I have lived here for 16 months and have been very happy with the community. Management and…read moremaintenance have been amazing, and ownership has demonstrated its commitment to preserving the physical property through regular capital improvements.