Is it possible to give a negative number of stars on a review?…read more As other reviewers have written, they are (1) dishonest, (2) overcharge, (3) keep your vehicle for far longer than they indicate and (4) don't actually know how to 'repair' anything. If they can't put in a new part they throw up their hands and can't fix the problem. Before I explain what happened I will simply say that after 2 months I ransomed my truck from Nationwide, I had it towed to another yard and it was back on the road in 4 days. Nationwide kept my 2000 Ford 650 dump truck for a repair for 2 months in the middle of my busy season from June 15th to August 16th, 2019. This truck is essential to my landscaping business. I was never told that it would become a long-term issue. I kept calling but with no results. They frequently said they would call me back and never did. I drove the truck there after changing my tire and being alerted to the problem from the tire company that it was missing a lug. Next thing I was told by Nationwide was that the hub was bent and needed to be replaced as well as the brakes. In fact they said if they can't find the parts no one could. Then they finally "found" a part - but it turned out to be the wrong one. This happened a few times. So after two months of waiting and calling frequently they finally told me that they'd given up trying and I had to pay the bill and get the truck towed out of there. It was never clear as to why they couldn't put it back to the condition I drove it in but my suspicion is that they couldn't be bothered putting it back together. So I basically paid for a "vacation" for my truck. My truck was taken apart to just sit. Their bill was close to $2,500 for them to take it apart but not put it back together again. Plus, towing the truck was $400. I was dealing with Ron and Wesley at Nationwide. Ron told me he "did me a favor" by reducing his labor from $105 to $98 per hour, and by not charging me for parts he was able to return. (Was he going to charge me for parts he returned??) I am frustrated and angry about so many things. Nationwide was completely dishonest about the hub and the brakes. It cost me thousands of dollars for delivery costs for the two months to keep working. There is no one you can hold accountable and no way to legally show their dishonesty because they put caveats on every piece of paper they give you stating that you cannot sue them. All I can do is try to spread the word and try to save others from making the same mistake. After towing my truck to another yard that actually knew what to do, they had my truck up and running in 4 days. It did not need a new hub and the brakes didn't need replacing right away as they told me.

I'D give "0" stars if it we're possible This place is a scam…read morefor most drivers, they lie, exaggerate prices and repairs. Will hold your vehicle and equipment hostage for several days, claim they are short staffed or just not doing the work efficiently then charge you for a small house. It's ridiculous and they should be put out of business. BEWARE!!!!!! DO NOT BE FOOLED, GO ELSEWHERE. DO NOT EVEN LET THESE LOSERS TOW YOUR PROPERTY. THEY LIE ABOUT MILEAGE AS WELL.

These are the guys you need to see if you are serious about snow. They always have what I need and…read morestand behind what they sell. Good people selling and servicing good products

Shaw's garage did an excellent job twice this year in fixing our shelter-in-place car. One fixing…read morethe power steering in a timely matter and two, replacing the car battery while we waited . The staff is extremely knowledgeable and friendly! You can even text and receive a reply right away!

Easy in and out for U-Haul return. No fuss, no hassle even…read morethough I was a little over my time limit. Great customer service ... highly recommend!

did my oil change fast and clean and very great pricing on the filters and oil I will definitely be…read moredoing business here again

From the owner: We provide on-site repair and service, coming directly to you to maintain your truck with quality…read moreassistance. Our services include everything from tire changes to brake service and oil changes, all at great prices.

**Great service even last minute**…read more First I emailed last minute with the issue I was having, the reply was call when you're off work we will see if we can get you in. I got off early and within 5 minutes of arrival my car was up on the lift and I'm being told exactly what's needs to be done. 3 minutes later I hear the saw cutting the pipe section out and he say $200 , I said heck yea. This place gives me the feel of auto shops back in NY or back in Cincinnati. The mechanic showed me the exhaust leak and told me why he cut the way he did. Awesome service even last minute.

The owner Nick is the best. He's honest which is so rare these days. Very reasonably priced as…read morewell. A real nice guy. A chain tire place starting with M, told me I needed two new tires because of nails and a rear differential replaced. It was all lies to get my business. Nick checked my car over and it didn't need any work and he didn't charge me a penny. I've been going there for a year now since I moved to Dover. I always get quick and Great service. I have numerous friends that go there as well. We all love him. He's has done a few repairs on my 2011 Ford EDGE. He does great work and much cheaper than the dealer.

When I returned the truck before 4 PM yesterday (12/6/15) I was told that since they were closing…read moresoon the return would not be processed until the next morning and I would be emailed a receipt. Seeing as they were not closing until 5 PM I never should have left. I received my receipt this morning with $52.50 added to it for 15 gallons of gasoline($3.50 a gallon). I called and stated that I returned the truck with a full tank of gas. I was told by the woman who answered the phone that she would check and call me back in about 5 minutes. Instead of receiving a call back I received a new receipt via email with the gas charges removed. I checked my bank account only to see that I had been charged again. I called to question this and was told that it is company policy to refund the charges and recharge. I explained that you cannot do that with a debit card as it holds the funds for at least 72 hours. She then stated that she didn't know that the card was a debit card. If she had called me I could have let her know this. Don't go here, they're only trying to pull one over on you.

All great successful businesses have one thing in common and that is they're built for success from…read morethe top down. J.D. Automotive & Truck is an excellent example of this and I can tell you that first hand and personally it's apparent at each and every customer point of contact. They employ some of the best knowledgeable hardworking automotive mechanics around. So you're not gonna find a better shop to diagnose and repair your vehicle in a timely and professional manner. Period. End of Story. Highly Recommend, Easily Five Stars!!

The main reason I keep coming back to JD automotive outside their outstanding service is mainly…read moretheir integrity in doing business; and they care for your safety and they will give you the best honest advise in each situation. This is hard to find nowadays. That's why I keep coming back, I feel they do an outstanding job! Thank you to JD Automotive and the whole team.

Excellent experience they put me as a priority and resolved my issues quickly. No longer have…read moreerror codes popping up in my car and all the monitors are finally cleared

John and his staff are honest, friendly and reliable. They take the time to listen to your issue…read moreand make sure the problem is taken care of. They always have the car ready when they say. I have taken my hyndai elantra back to them several times and was always satisfied. The last time my ABS system went and his staff tackled it quickly and correctly. Thanks!

I was searching a trailer for over 2 weeks. Wheeled and dealed with multiple trailer dealers from…read moreGeorgia all the way up to New York over the past 10 years. I was lucky to find this location Trailer Outlet /Performance Trailers. Both brothers, Glenn and Wayne are waht every business operation should be like. THIS PLACE WAS AWSOME, SERVICE AT 10 out of 10. I wish I knew about them years agao... I now will continue to do business with them forever! Thanks Glenn & Wayne!

5 Stars for this great business! Has tons of equipment and trailer accessories. Offers rentals and…read moreservices. Expert help and assistance from the staff. Worked with Wayne Ehrgott on an enclosed rental and was very pleased with the services and flexibility. Great Business.!!!