Had a wonderful experience at ETD Discount Tire! I noticed my PSI was going down on my one tire and…read moredespite trying to fill it with air, it wouldn't go back up. I decided to walk in to ETD and hope they could help me out. As soon as I walked in I was greeted by their very welcoming staff and I knew I'd be in good hands. Josh was a pleasure to work with. He got my car in right away, held great conversation and got me out within a reasonable timeframe! This place is also reasonably priced and I'm very pleased with my entire experience. I would absolutely recommend anyone to this establishment and will be back again should anything go wrong with my car. Thank you ETD Discount Tire and thank you Josh for your amazing customer service!

My number one auto shop. Awesome staff and always do good work. These guys are the only ones that…read moreever get my alignment right on with the wheel being perfectly straight, and they show you on paper what specs they changed which should always be the case but sadly is not at some other auto shops. They're also fast to get the work done. Always very fair pricing too.

BRIAN was excellent He changed my daughter's tire. They had…read morea nail in. It advised it wouldn't be safe just to drive with a plug. Excellent service bravo to BRIAN.

I had all my rotors and brake pads replaced last October, and I had a squeaky and scratchy noise…read morewith the new brakes from then on, and thought it would go away as the brakes are new. It never went away and got worse. Two months ago, I called them up and explained what is going on with the brakes and rotors. They asked me to come over and put on some lubricant. According to the person who assisted me there told me that the brake was kind of installed too tight and they loosened it up. For sake of fairness, they did this for free. But the issue didn't go away. Every time when I hit the brake especially on the highway, the whole car and the steering wheel got very shaky. I brought the car to them yesterday. They said "you need to replace the both front rotors and brake pads. Because your car is old and ate them up". I told them "it doesn't make any sense to replace the rotors and brake pads that are not even 10 month old..." Brian (I think he is a manager) told me "your car is kind of old. So, it just ate it up". I told him, "look the rear ones replaced in the same time are perfectly fine. How come the car can 'ate up' the rotors so quickly..." Brian is very defensive. I had no choice but the replace it with a "much better ones" with a "good price" at $400 plus $200 for replacing sway bar links underneath. All seemed to be fine, but when I drove back home I realized a new clicking noise was introduced to my steering wheel when I make left turn. I called them up today. Brian answered the call and the attitude was very dismissive and reluctant. Probably this will be my last time to deal with them. From my experience with them, their service is not the most impressive one.

I have never had such great customer service from a car repair / tire shop. They help me out when…read moreno one else can in last minute situations. I have had holes in tires on many cars, replaced new tires, and changed all of my rotors and brakes. I will now be using them for all of my oil changes on my cars going forward. The manager Tyler and the rest of the staff consistently hooked me up when it came down to emergency situations. The pricing is very competitive and I will be using them forever.

Service was exceptional. I had a mail in my tire brought my car in at 7:45 hoping I can get it…read moreplugged. Not only did they take me right away they fixed another nail that I didn't even realize I had. Mike and Tyler were great-amazing work guys. They were super fast and thankfully saved my tire!

Brought my truck in for an exhaust upgrade, to unleash the sound of the 5.7 HEMI. Spoke with Juan…read moreabout some custom work ( I purchased the muffler from another source) Juan told me to order it and they would install it. He definitely has a good crew working in the garage, Dale worked on my truck and did a quick and efficient job. The job took less than I was quoted and I ended up paying half the cost. They seem to do all types of mechanical repairs, from oil changes and brake jobs to exhaust repairs/replacements. Best thing is they had me back out on the road in no time. Great Job Guys!

Always had great service and great deals at Butler NJ location! Always use a coupon and get…read moreseveral services done on the same visit.

To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

The back up camera on my 2015 Ford Escape broke. So I brought it to Route 23 Auto Mall in Butler on…read more23 South & had it Replaced For $650. One year later I got a letter from Ford saying the Camera has a Manufacture DEFECT. So I took the letter to Ford & said I want a REBATE for the $650. Since my camera broke & I had gotten it fix. For $650. They REFUSED!!! So I am here WARNING EVERYONE; DO NOT BUY A CAR FROM BUTLER AUTO MALL on Rt. 23 South in Butler. They DO NOT stand by their products!!! They DO NOT CARE about their CUSTOMERS!!! I am telling Everyone I know about how badly they treat their customers. Pass this on to Everyone that you know so they don't get Screwed Over by them. The Only reason I gave them 1 star is because you can't give them NEGATIVE Stars. I am going to have to Call, E-Mail, and Text the Ford Corporate Company and see what they can do!!! And see if they Really Care about their Customers.

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

Excellent service and workmanship. I have an extended warranty through a aftermarket company…read morecalled "Ox CarCare". Come to find out, Ox is a terrible warranty company. The guys at Pry had to jump through hoops (hours on the phone on hold, pictures, videos, 3 years of service receipts, ect...) to get the claim covered. I don't typically write reviews but Pry went Above and Beyond! Thank you

Install new rear tire and rear pads on my 2014 Harley Davidson. I Provided the tire and pads and…read morebalancing fluid/sealer so it was just labor. $290 plus tax. Seemed real high based on past experience.

Joe was Super honest and transparent when I called looking for information/ recommendations. Very…read morekind and helpful

Quicklane tire and auto can point you in the right direction with all repairs, specializing in Ford…read moreand Lincoln but taking non ford vehicles for basic maintenance. Any questions or concerns highly recommend seeing the service advisors at the quicklane front desk!

Needed four new tires mounted. Had two different pairs of wheels on car but brought it in with the…read moreother two to have a complete set of 4. They for some reason switched out the wheels on the rear that matched the extras I brought instead of putting them on front to make a complete set. Also, they mounted a tire in a wheel that had a crack. Dropped 6psi by the time we got home, flat within hours. Their answer is bring it back to have it switched on another wheel I have, but I have to pay again. How's a tire shop not there to make sure the tire is holding? Couldn't find a spray bottle and some soap and water? I suggest anyone reading to go across the street to etd

This establishment doesn't have the most welcoming environment. The employees are standoffish when…read moreasked questions and their prices are definitely on the high side. Didn't spend much time in there and I certainly won't be going back. RJ