First of all, I would call to try to get a hold of somebody and never could, which ring and ring…read moreand ring. If you were lucky enough to get a hold of somebody, they said they will call you back. would never get a call back as far as treatment very poor would never get referrals wouldn't get paperwork. The nurse is just as bad that works with Dr. W. Would never fill your prescriptions on time if you were lucky to get them very rude incompetent unprofessional people . Thank God we found somebody who cares about our daily lives and health.

If your family member has any complicated medical needs id avoid this practice like their lives…read moredepend on it. A good doctor who is over their head would refer out to a doctor who can actually treat a complicated case. Instead Sue will agree to put your family member on hospice. She has told her patience with liver issues to take acetaminophen. This practice is not ethical. They are in desperate need of a real doctor to control the major issues.

This facility is quite large, and luckily near my house! I went here for a nerve conduction test,…read moreand honestly I was a little scared. My appointment was at 8am but it appeared that the place opened at 830 so I was quite confused. I looked up on the internet what to do... finally I decided to just go inside. Turns out there are many different businesses inside of the facility. Following some signs, I finally found the Family Care office. The woman at the counter seemed very disgruntled at first... not very approachable, but it was as though her coffee finally kicked in and was funny after that. Jim, the doctor that I saw, was absolutely fantastic. He's been doing these nerve tests for years upon years, and really knows his stuff. I would definitely recommend this facility and the doctor!

a waste of time. Drs will not address the issue of pain meds. Incredible noncaring. I was told to…read moretake a vitamin supplement! I was not even asking for a controlled substance. Family care? I do not think so.

This place is mostly awful unless u are dealing with certain staff. Most are underpaid and…read moreoverworked and don't give a s##t about you or your pain. All these pain clinics are like this now. Mostly the fault of the new health insurance policies

I tried going here for over 3 years from day one it was a nightmare. The providers have never tried…read moreto help you they put little to no effort into giving you any relief and what your condition is . You ask questions they are just rude about it and don't really want to answer anything . My last straw would this company was about a month ago when I went in there for a headache and they ended up sending me a pretty hefty bill and I was only in there for 2 minutes . Every time I tried to ask the provider any questions she was just rude she didn't want to help me she just cut me off I basically got frustrated I said so I guess you're basically not going to help me and I just left very frustrated with the same condition that I went in there with . I would seriously think long and hard about going to this establishment. The type of care do you get here is not very good . They really need to work on not only their customer service skills and how they treat people but how they care for people as well and hopefully give people care in the future.

I don't know if Dr. Frederico knows that Kandace Thornton The Front Desk Coordinator scheduling…read moreappointments over there is terrible. Dr. Frederico has been my primary care doctor since 2014. Yet I can't get an appointment to see him without having to wait 6 months? Outrageous. I am sick as a dog. I will have to go to urgent care.

They only care about money. I called the after hours nurse line about my newborn and they never…read morecalled me back so after 4 hours I called again, this time the person who picked up acted like I was bothering her and she was clearly somewhere loud and annoyed that I called. The providers are nice but the receptionist is not kind at all which should be a qualification for working in a pediatrician office. They bill for every little thing and bill them incorrectly so you have to call them and fight about it. Far from compassionate, sad that Wee Care sold to them.

I have a cold I haven't been able to get rid of and I am between primary care physicians so I went…read moreto urgent care. I went around lunch time and expect to have to wait a long time. They got me in in 5 minutes and were very professional and thorough. I was there longer than I expected but I feel I got excellent medical care. I highly recommend this urgent care.

0 stars. The worst. 3rd degree burn on my hand. Triage nurse never even glanced at the wound…read more Shuffled me off into some back room for 2 hours. was never treated. I had to leave disgusted but had to laugh. That's some service

Came down with COVID, called on Friday, spoke with nurse Tanya who told us to call Saturday morning…read morefor appointment, called Saturday morning was told they do not see COVID patients and could not get us a paxlovid prescription until Monday. I'm considered high risk due to stroke but no response just transferred repeatedly and told to wait.

North Med is one of the worst places in central ny to seek medical care. It is basically a…read morepatient mill. The drug reps have more time with the doctors than patients do. The staff are always new. The doctors hardly know their patients even after years. Most staff and drs. are rude, hateful, offensive and put incorrect info in my chart that made me look bad. I would especially caution lgbt folks to stay away. They have not been what I call gay friendly. The last nurse I had there was a bully and so is the doctor. I left in tears without the care I needed. I have since found a new wonderful doctor with friendly caring staff and I will say they are not a north medical practice. Finally after 8 years of torture under north med I am receiving healthcare at my new doctors practice. Stay away from north med if you can.

The good-really like dr joy Commiso because she takes time and listens…read more The bad-rude nurses ( some) with zero personality or patient interaction. Also some extremely rude front desk personnel that are not fit to be working with the public. Poor communication when trying to get a message to dr through either of these sources. I am thinking they may not be hired through the physicians but perhaps through another source because I cannot imagine anyone keeping poor employees like this. Considering transferring to another practice but tough call when you like the provider.

Set up an appointment to be seen to renew a medication that I have been on for the past twelve…read moreyears. .y appointment was abruptly canceled and I was told that they would not renew my medication or prescribe it to me due to it not showing in their registry. The nurse on the phone was very rude and they were very unhelpful. She would rather I end up in the hospital for a panic attack to get a refill rather than for her office to see me to provide one. 0 stars. Find literally ANY other office to go to.

Super friendly staff. They always made my son feel comfortable and treated the whole family like…read moretheir family. My son got a beautiful smile in 17 months. Amazingly quick and amazing results! Appointments were scheduled so I didn't have to miss work and my son didn't have to miss school. They knew all the school vacations and testing schedules to help with appointments. And they always gave a near perfect approximation of how long the each appointment would take.