Our home temperature went down to 55 degrees. I called Royal Aire and they came home to check it out. They showed up within a couple hours of calling them. Unfortunately, they discovered that the heat blower motor was bad and my furnace was backing out flames from the combustion chamber that could have caused it to burn. The unit was over 35 years old and I was told that would not be economically feasible just to repair the motor and risk the change of the furnace going bad and continue to waste money on service repairs. The technician recommended a complete HVAC replacement. Elijah, the tech, worked out an estimate overnight and by the next morning we purchased a whole home HVAC. A Trane 2.5 ton system. Royal Aire had it in stock and immediately scheduled it an install five days later. The day of the install we met with the techs Dillan and Drew. They showed up early before 8:00 and by 1:30 PM they had the whole HVAC system installed, tested, and running like clock work. I can't have enough praise for Dillan, Drew, Elijah the front office customer service reps and this whole company. Now we are enjoying our new HVAC system. Kudos to Royal Aire! I strongly recommend them! read more