I had a furnace acting up and then quit heating altogether and I wasn't personally in town to be…read moreable to take care of it. Called around a few places and Rexroad was the most responsive. Got an appointment very quickly, and if it hadn't been for someone on my side interfering with progress by bringing the wrong keys etc, probably would have gotten the furnace fixed very quickly too. But here's the great thing: at every turn, Rexroad was on the phone explaining what's going on and where to go from there. When everything got fixed, I was expecting a massive bill because of at least two false trips to the property, but the charges were what I would expect for a typical in-and-out weekday repair at a reasonable rate. If I have another HVAC problem, I'll call Rexroad first.

From the owner: We are a local heating and cooling company dedicated to quality work and great customer service. We…read morehave been a proud Lennox dealer for over 75 years, and our service technicians have the experience and knowledge to service most residential HVAC systems. If you are looking to replace your existing furnace, schedule a repair or maintenance service for your heat pump, or need assistance with any other HVAC needs, our office is always happy to help at (304)296-4363.

Very knowledgeable and super nice. Fair price came quickly. Did a great job would highly recommend…read moreJustin to anyone.

Justin is knowledgeable, polite, professional, and passionate about his craft. He has assisted me…read morewith several quotes, maintenance, and always makes himself available to answer my questions and educate me on my homes Heating systems and Cooling options. He is reasonably priced for the mastery he brings. I value his expertise and his opinion. He is saved in my contacts and is my go to person for all things HVAC in my home.

They worked on my hot water baseboard system this week and did a great job. They replaced the zone…read morevalve that failed and discovered a problem with the gas valve unit that was potentially dangerous and replaced it as well.

From the owner: Lewis & Burge has been serving the community for over 65. We specialize in installing and servicing…read moreHVAC equipment , repairing and upgrading plumbing and electrical installations and upgrades. We having been selling Lennox equipment for 50 years, Now offering American Standard Heating an A/C Equipment. Please call today!

This was the best heating and cooling experience we've ever had. He didn't try to get us to pay for…read moreanything we didn't need and showed up during the window he gave us. Highly recommend!!!

Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

Called Shane to install a new HVAC system in our house. He responded promptly. The guys that…read moreinstalled the system did an amazing job. Very neat and thorough. Highly recommend!

I just had Shane come out to fix my heat pump in 18" snow. He was really great at fixing the issue…read moreand I am great full for his help. They know what their doing. They are the best around and it didnt cost an arm and a leg.

They were both rude and unprofessional and when I complained about their pricing and service they…read moreREFUSED TO PERFORM THE SERVICE! Cut me off below the knees. Stay away!

Due to Covid we have been coming up more frequently and use are home in Deepcreek lake and A/C…read morewould not keep up cooling our house. I called and scheduled for a estimate. Ray C Lapp came out and evaluated the system. We found out that the builder undersized the unit for our home. Ray team installed the right size for our home and we are very happy with the unit now. Rob was very professional and explain the best unit that would work for us. They came out in a reasonable time and the team installers did immaculate job. Thanks again.

I strongly caution anyone against using this company. Work was performed with no written estimate,…read moreand the invoice contained zero itemization--just a lump-sum charge with no explanation. Communication was extremely poor; despite repeated calls and emails, responses were slow or nonexistent. After the fact, I was falsely told that I had given verbal approval, and even more concerning, the company admitted it had no record of the equipment installed. This reflects a troubling lack of professionalism, transparency, and basic business practices. From start to finish, the experience was characterized by disorganization, unreliable communication, and inadequate documentation. I would not trust this company with future work.

Don't bother with this outfit. They'll blow you off. I was having a problem with a hot water…read moreheater they installed for me in January. I called on a Thursday. The receptionist took my info and said she'd call me back. By the next Tuesday, I hadn't heard anything, so I called for an update. The receptionist again took my info and said she'd call me back. I called again two days later. Same drill. Never did hear from anyone.

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!