No food. What food they give reeks of chemicals and is clearly fake. If you refuse to eat then they send you a bottle of Ensure full of sugar and no vitamins. Staff at the Royal Alex notably some of the male nurses and psychiatrists are pieces of shit. read more

They get orders wrong on a daily basis. The kitchen staff clearly don't care about patient inquiries. The dietitian takes their sweet time to take complaints. You could be allergic to something and they'll still put it on your tray. read more

This hospital has the dirtiest emergency service I have ever seen in Edmonton, and the reception is cold in how they treat the patient and they don't care how bad your pain or suffering is and they don't take it seriously. read more

I just watched a journalist story regarding a woman I labor and with amniotic aspiration of her unborn baby a Ceserean Section was ordered...due to her bring a Undocumented they made her wait...putting her and and unborn baby IN EVEN MORE MEDICAL DISTRESS....How dare ALBERTA HEALTH SERVICES expect a NURSE to collect $5000.00 from a woman who is in need EMERGENCY CESEREAN SECTION ^$*%%^%$$^ As a fellow health care provider and mother who had an emergency Ceserean SECTION in 1993 during a Nursing Strike...respectfully and seriously...you owe this new FAMILY AN APOLOGY, and remember... #ittakesavillagebirthtodeath #holdhandscrossingthestreet Ok, rant over Do better eh. read more

Why isn't there an option for negative reviews?? I am special needs, due to the way my brain functions, it does not matter how much pain I am or how sick I feel. I will not and can not scream and carry on like others. I shrink myself down and go quiet but at the same time make myself violently ill stressing because I'm not being believed. I sat there last Thursday from 7am - 7pm It's on my chart that before making medical choices they need to call my advocate, the doctor promised she go do that right advocate advocate ONLY spoke to the surgeons because I started having a full blown melt down and she was on the phone with me. I kept handing the phone to the surgeons saying it was for them. It took a lot of tries to get them to take the phone. The surgeons almost did their procedure in one of the waiting rooms, the only reason they didn't is cause I started telling the nurse to save me from the bad men who wanted to hurt me. They refused to give me anything to stop puking but tried to force T4s on me when I said no to pain meds. I don't want pain meds I wanted a solution to the problem. During one of my panic attacks I asked the nurse to please check my vitals so I could see that I was okay. She said no. Not cause she was doing anything she just didn't want to. The first doctor told me that she wasn't gonna call plastics or any surgeon because they do life saving surgery and shouldn't be bothered about a thumb especially when it didn't look that bad [ it's now on a 4th round of antibiotics and home care wants me back at the hospital again... to be frank I'd rather lose the finger ] the 1 nurse was very kind but they had her working in multiple areas so tthe check ups in frequent While in the back waiting area, an older male patient fell asleep, and i watched the nurse watching him, he fell head first off the chair, hit his head so hard I heard it over the music in my head phones, and she smirked then walked away briskly. Another patient called for assistance that nurse didn't come back until after it was dealt with. And then she made a joke about it. I will not go to the Royal Alex again. My pharmacist said never to go there because of the type of people in the area, they are always dealing with insane cases. To just go to st Albert or u of a. I think he might be right. read more

The RAH is the worse hospital in the City of Edmonton. The nurses defined the word "rude" in its complete form. They demand that we (the patients) respect them but the feelings are not returned. To describe the place would be nothing short of a ghetto while the emergency department reminds me of the Flintstones. I was ashamed of myself for going there hoping they would get to the bottom of my dizzy spells but I'm sorry I did that. My personal promise to myself is a vow never to return. read more

Data reported by this hospital shows about the same number of patients are readmitted to this hospital after surgery as to an average hospital of the same size.This indicator measures the number of surgical patients per 100 forced to return to hospital within 30 days of discharge. Many hospitals use this measure to assess the quality of care in the hospital and in the community. This hospital declined to complete a survey that CBC sent to hospitals across Canada. The survey asked questions about initiatives to improve care and safety. It was developed with the help of health care experts. So, this is what the internet says. Want to know what my experience has been ???? well, I am not here to leave a possitive review. DO NOT FOR ANY REASON ACCEPT ANY SERGICAL PROCEDURE FROM DR. JONATHAN WHITE....... this man diseminated a pathogenic bacteria into my body and then frieked out at me in the hospital because he didnt read the MRI and couldnt SEE the infection. stating " I guess we will agree to disagree " Typhoid Jonny here seems to play G-D with the lives of his patients and then he makes complaints about the respnces of patients when being told that he is wrong. Threw the paperwork at me and stormed out of the theater like an angry 7 year old child who hadnt gotten their icecream. I called him a medical narcissist, which is certainly accurate seeing as he then made complaints stating that I said that I was going to sue him. AND I SHOULD, as there is ABSOLUTLY NO EXCUSES HERE FOR HIS NEGLAGENCE. No person should be treated like I was, disregarded and belittles then denied further services at the royal alex hospital for my reaction to his malpractice and disregard for my life in general. once I looked up reviews of this man..... I can see quite clearly that I am not the forst person to experience such treatment from this Dr. and I bet that I am not the forst one to be denied services at the royal alex because of my reaction to the intentional threat to my life. and I say intentional for a reason. Either he KNEW what he was doing, or he did not. Either was. If he KNEW what he was doing then he INTENTIONALLY diseminated this pathogenic bacteria into my body KNOWING that it might kill me, KNOWING that what he had done may end my life. OR he didnt know what he was doing and he should not in any way be given any sort of permission to be behind the knife. thats the truth...... This man, TEACHES students, and if he doesnt know what he did, then everyone that he teaches is going on to preform the practice unawair that they are hurting and possibly killing people. IF HE DIDNT KNOW, well, its the same thing, if he didnt know what he was doing.....WHY IS HE TEWACHING ANYONE WHO TO DO IT? DO NOT ACCEPT THIS TREATMENT FROM ANY DR OR SURGEON. as it is your VERY LIFE at risk. What kind of hospital refuses to be a part of a survey refusing to complete a survey that CBC sent to hospitals?? maybe we should be asking what they are hiding???? And the fact that there are ANY repeat returning surgical necessesities, says that they certainly have a problem doing it rite the first time. I mean, I know that you are all bust over there. Its a hospital afterall, but one would think this would make staff MORE awair of the detrimental effects of not only repeat surgery, but surgical practices that require further intervention. MAYBE they should LOOK at the MRI? Maybe they should LISTEN TO THE CLIENTS AND THE FAMILY DRS THAT HAVE RECOMENDD+ED THE SURGERY TO BEGIN WITH. sounds like a rant???? rite??? well, im going to make this simple to understand. IF I HADNT INTERVIENED ON MY OWN BEHALF AND SELF MEDICATED I WOULD BE DEAD. SEPTIC SHOCK DEAD!.... and it would have been this hospitals and this DR Typhoid Jonny that would be resoincible for my death. But not really, because nobody is there to hold them accountable and the system is set up so that all complaints are sweapt under the rug. After all, WHO CAN COMPLAIN ABOUT THE METHODOLOGY AND PRACTICE THAT KILLED THEM AFTER THE FACT????? THIS, is why people are dieing in the hospitals rite now. Its not that they dont know HOW to do their Jobs. Its that they choose to preform their responcibilities with a 10% attitude. Just write down the statistical information and be done with it. If this is the attitude of the hospital and its DRS. I am not surprised that they have repeat surgery, and not at all surprised that people are dieing. we got Dr Typhoid Jonny over there TEACHING people how to play G-D with the lives of sick people read more

I did not have great mental health went to the mental health unit where a nurse told me I should've tried harder to kill myself and next time try harder. Worse place for mental health read more

If zero star is available, that is what this hospital needs, your nurses on the ER needs more training, rather than guessing which vein to use for blood collection. They pricked me 6 X and still wasn't able to get anything, they fish is around the needle and it was quite discomfortable and push the needle more in I got 2 big bruises for nothing. Please do not use patience as your training dummy for you to learn how to get blood. It's not really fair, to the 2 ER NURSES, you know who you are, I hope you get the same treatment as you've treated me. You both deserve it. read more

Royal Alexandra Hospital - Bruising to LH Arm due to blood collection. - Hospitals Near Me - Edmonton, Alberta

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On November 5 ,I woke up to chest pains and went to royal Alexander hospital in Edmonton ,seen nurse at EMERGENCY check in and she told me I was having a heart attack,with in 5 minutes she had me change and on operating table and doctor performed stent procedure and saved my life, I will always be grateful to the doctor and team that saved my life, thank you so much... read more

I had H-pylori disease, a hiatus hernia removed , and a portion of my stomach removed in Feb 2024. I continued to have a lot of stomach acid bile, so my surgeon had administered a drug to help control the reflex bile and unfortunately my body reacted to this drug causing my whole body to go into convulsions and my face became paralized. I knew something was wrong but because of the facial paralysis I was unable to open my mouth to talk. My first thoughts were that I was having a stroke, because my whole body was shaking so bad and I couldn't open my mouth to talk. I pressed the call bell and nursing staff came in to check on me, I was trying to say stroke, stroke. My surgeon was in surgery at that moment so nursing staff called for the Emergence Response Team and they were there within a couple minutes. Once they asked to see what kind of drugs were being administered, they immediately knew which drug was causing all of this. Immediately something was given to stop the other drug. The Emergency Response Team stayed with me for several hours until the convulsing had stopped. My surgeon did come to see me later that day and said that he had not seen this kind of reaction to the particular before. The ERT took excellent care of me, they had even taken me for a CT scan to rule out a Stroke. Came back later that evening to check on me and the following day. Because of the facial paralysis, and my mouth not being able to open I was choking on the stomach bile that was coming up, and they kept everyone on their toes saying "We need to hurry this up, because we are going to loose her soon" which was very scary for me hearing this, but I couldn't do anything about it. They were able to slightly open my mouth and nursing staff began syringing the bile out of my mouth for several hours. Instead of staying for 3 days, I stayed for 11 days, until I was able to get discharged. After many days I started to mumble some words out of my mouth and approx 3 months before I could actually open my mouth to talk. Because my esophogus is much smaller than before, I have to cut all my food in very small pieces, so I don't choke on it. I can eat only soft meat read more

I could give 0 stars if possible. If you require the ICU, do not ever go to this hospital. The nightshift workers just slack off and not care about the patients, my mother was in the ICU and she sadly passed away, all because the nightshift nurses were all slacking off! Avoid the Royal Alec at all times! read more

I know hospitals can be hit or miss here, depending on wait times and various staff (see my review of the Misericordia for my 1-star). For the most part, my recent experience at the Royal Alex was better than most. My husband spent a weekend at the 23-Hour ward in Room B101. I have nothing but praise for the staff there (the Ashleys, Michele, Laurie and the rest). Dr. Schiller and Dr. Johnson both did their best at relaying bad news and being honest with our prognosis and options. They managed to triage as well as could be expected, and worked closely with us every step of the way, which I really appreciated. Even despite massive cuts to services and what I could imagine was the worst kind of stress, I give massive kudos to all the staff we dealt with. HOWEVER, when telling someone you will be admitting them AFTER 4:00 pm, the contact from the hospital MUST inform the patient that they must check in AT EMERGENCY. When we arrived shortly before 4:30 to check in, we went to one check-in desk, then another, being led on a wild goose chase by various "helpful" staff members until finally we were told we had to check in at emergency. Meaning, we had to go outside and come back IN. If it had been in the -30 range, we would have been more annoyed than we were, considering husband was ill and we made the rounds of the hospital before finally hitting emergency shortly after 5. THAT was unnecessary. On the weekends, and after about 6:00 or so, the doors to the 23-Hour Ward swing shut, and you must call to be admitted (there is a black telephone in a small alcove to the right of the door). It can be inconvenient for loved ones, but there is a public washroom just inside those doors to the right so you don't have to go all the way to the one across from the food court. And that security did comfort me somewhat that husband would be better protected from any nefarious folk wanting access for thefts and whatnot. Hubs did mention that one doctor came through the ward at what he thought was 1:00 in the morning with a coterie of staff. I could never figure out who it was (the nurses thought it might have been an admission around that time). NO moderation of volume whatsoever. None. Also, some of the patients nearby had exceptionally loud families, who thought nothing of making as much noise and loud conversation as possible. It would be nice if people remembered that in a public ward with DRAPES the only thing blocking noise that others are ILL, sometimes very seriously, and need their rest. Nobody gives a damn about your baby talking and squealing with your kid. Nobody cares if Aunt Clara is coming by next Tuesday. Nobody cares if Uncle Jim got caught in that awful traffic. Learn to use your inside voices. You'd expect the same decency from others if you were sick. One last thing, AHS: ADD A MAP OF THE HOSPITAL TO YOUR WEBSITE, for the love of God! read more

I had surgery at this hospital and was suppose to stay a few nights to recover. I went for the prep on a Friday and spent a few hours there as they poked and prodded me, taking 100 vials of blood, ok maybe a few short of that, hooking me up to machines, and chatting with me about what to expect. Monday morning I arrived and went to the pre-op area where they gave me more information and tried to put me on IV. Good thing my veins are difficult to find so they decided they would do it closer to operation time. I spent just under 2 hours in the area where I was separated from others by a curtain. The nurse was nice and friendly and I didn't feel nervous at all. They came to wheel me away early and I lay in another room beside others in their beds. The staff came to chat with me and were all nice and brought me warm blankets. Surgery time I remember bright lights and lots of people talking and then boom! Fast forward 4 hours later and I felt like I couldn't wake up from a deep sleep. I remember people talking and giving me meds and then 2 or 3 people roll me over to my bed. They must've been good as I didn't fall on the floor! For the next 18 hours I had people check on my every few hours, give me pills to ease the pain and a barf pan, while I was laying hooked up to all that good stuff. There were some nursing staff that were more kind and friendlier than others but I felt cared for by everyone. In the morning I woke up a little from my deep sleep and had lots of help as they finished up and unhooked me. It was a little like show and tell with the interns watching so this isn't a place to by shy about your body but don't worry, I'm sure they have seen it all and worse. I worked hard to get better and spent lots of time getting in and out of bed, walking slowing up and down the hallways. I'm sure they were glad to release me that day and I was so happy I didn't even eat my free dinner! I didn't have any meals (just juice and water) besides the turkey sandwich at lunch and that was decent. Can't complain about the hospital food, but parking is ridiculous! There's also a decent food court in the basement if you want something else to eat or if you are visiting someone. No one likes to be in the hospital but it wasn't a terrible experience and the staff were great. I did press the call button once and waited about 10 minutes but otherwise I had staff checking on me frequently. read more

I won't review a hospital quite so much, simply because it is a place where people come to get better, but in the interim are not feeling well. It's a clean place, the staff are polite and seem efficient. The food court area seems good, the courtyard is cute and provides a nice place to sit and watch birds. The building is aging, can and parking is pricey, but's it's like any other hospital. They do good work, so what can one say? Keep up the good work. read more

Royal Alexandra Hospital - Courtyard on east side - Hospitals Near Me - Edmonton, Alberta

Most of the staff are decent, hardworking individuals who do try with what they have. However, they are understaffed and overworked with only so many beds. Waiting time can be ridiculous. If you have an emergency, or are having a baby, I would not recommend the Royal Alex because of this insane waiting time while they find a doctor and a bed for you. They, like perhaps the Misercordia, simply need more funding. read more

I got here at 11pm yesterday because my boyfriend has a broken hand and a open wound on his chin and head. The receptionist at the front desk was very curt and really not friendly at all. She took my boyfriends blood pressure, gave him a bracelet and asked him to sit down. The ice pack she gave him for his broken hand seemed like it had been used previously because even when activated again it was hardly cold at all. I took a Medical First Responder course at NAIT, which really doesn't make me any sort of healthcare professional at all but leaves me with enough general knowledge to know about the triage of patients. I understand that this hospital uses it to the full extent and I was more than willing to wait but I could not stop myself from writing a review about the staff at the front desk. For one, a patient came into the hospital with blood on his shirt and an open laceration on the back of his scalp. The one receptionist came around with gauze and a roller bandage to secure the gauze. Anyone who has taken basic first aid should know you DO NOT touch any bodily fluids without gloves. Yet she came into the waiting room wrapped his wound with no gloves and continued on with her duties. I have never been so shocked to see something so basic such as BSI be ignored by a healthcare professional in a hospital. I watched the one receptionist be extremely rude and unprofessional to each patient that came in the door and was close enough in the waiting room to hear her speaking to them. I understand it's not an easy job. It's late. You're tired. I'm tired. We're all tired. But at the end of the day, you chose this position. You chose to help people and the way she was treating these patients really didn't seem like she cared or even wanted to be here. I went up to the desk about a half hour ago because the swelling has continued with my boyfriends hand. Approximately 1:45am. It's now 2:18am. I asked for an ice pack and she said she would get me one yet there were not very many new people walking into the hospital and there were three people sitting behind the counter and STILL not one of you has came to give him an ice pack. Unbelievable. I am absolutely appalled at this. I will be looking into who I can speak to whether that be a medical director or some sort of higher up. It's currently 2:30am as in writing this and it doesn't seem as though there's an end in sight. read more

I am at the Royal alendria hospital. My assigned doctor Jennifer Minsos refuses to give me meds for my multiple conditions such as diabetes high blood pressure thyroid problems. She is hostile when i asked her why I was taken off my diabetes diet she got mad and said i do not take care of those kind of things. Let me tell you she does not take care of any thing. I am suffering physically and emotionally because of her lack of care and her failure to be a professional. She has failed to comply with her hypocratic oath to cause no harm. Her actions and refusal to listen to nurses staff and the phsychiatrist she had evaluate me reflexes poorly on the Royal Alexandria hospital.. I was told when admitted that I would be put back on my insulin and other meds the next day. 3 days later and an antidepressant is all I have received. Due to her lack of care and the stress of enduring unbearable pain I have had a high blood pressure attack over 200 like the one in the ambulance. If she had treated me as promised that would not have happened. Do not attend The Royal Alexandria hospital as you may get this sadistic person pretending to be a doctor. read more

I've been to this hospital 3 times now, and honestly feel like their facilities definitely need a upgrade and more resources need to be put in place. The wait time is horrendous for emergency; side note: some people are in urgent pain and others and others don't seem so much so if it's not seriously please go to a walk in!!!! Both times I've been in to do a urine test and mono test, took a ridiculous amount of time to get the results back compared to a walk in. Some of the nurses are great while others not so much; I rung the bell for them to take out my IV but it had been 15 mins, so I just took it out myself and they yelled at me. Honestly just haven't had a good experience the 3 times I've been here, doesn't feel like I'm truly cared for and looked after. Of course factoring all 3 times I've been here I'm in pain or sick so that doesn't add to my mood while here, but some more respect for patients and upgrade in resources seems much needed! read more

1.) I was in labor for 24 hours being told to "push harder" before they called in a specialist. The specialist realized in all of 1 minute that my daughter was facing the wrong way, and within 5 minutes of him being there my daughter was born. 2.) I was treated like an inconvenience by the nurses, who acted irritated that I was "not pushing hard enough." Not once did they make a suggestion on how to deal with the pain of back labor, check for it or even mention it as a possibility. There was no amount of pushing that could have changed anything (the specialist had to use forceps.) 3.) When I was 8 centimeters dilated and they acted like I was over reacting from the pain, literal eye rolling. Finally they checked the epidural and realized it was empty and it was too late to top it off because I was then 10 centimeters dilated. 4.) A group of random med students came in to watch me give birth at the last minute, without anyone ever asking me if I was comfortable with that. Because the experience was not bad enough, they needed to throw 8 extra bodies into the room to stand around. 5.) After my daughter was born I was put in a shared room with 4 other mothers who had just given birth. This was easily the worst experience of my life. When I hear the stories of beautiful births with competent nurses and doctors my blood boils at the way the delivery of my daughter was handled. I wish so badly that I could go back in time and pick a different hospital to give birth in. I will regret going there for the rest of my life. read more

This hospital is amazing I was in 6 east of the robins pavilion with a bad lung infection and fluid in my lung as well as pneumonia.dr ramish is amazing as well as all the nurses on that unit. Special thank you for helping me get better and back home to my son! read more

This review is for the hospital in general. I do not have experience with the women's care so I cannot comment on that. They are trying to do renovations, making emergency very confusing. I recently went to meet my husband there. When I walked in, there were no signs of where to go and there was not a nurse to greet you or check you in. I walked through the halls until I found the person I was looking for. It was very chaotic and I felt like there was no order. Once admitted, he was placed on a call list for surgery, meaning he could not eat. The surgery was bumped so far along that he did not get to eat or drink anything for 32 hours! He was on an IV drip the whole time, but you can imagine how terrible it must have felt to be needing surgery and starving and so parched!! The nurses were mostly good, there was a particularly horrible one but I will give her the benefit of the doubt that she was just having a bad life. She complained loudly to the family visiting the person in the other bed about how ICU was soooo much better than the unit they were on when it came to care and how she hated working with children etc. It was extremely unprofessional and she was definitely very rude to me. She was in unit 34 so if you're in that unit and get a horrible nurse it's probably the same one. After the surgery, no one explained to my husband what was done and he never saw a doctor again. They discharged him and kept asking when he was leaving and he could barely walk out because he was feeling quite poorly still. When we requested a wheelchair so he didn't have to walk through the whole hospital, their response was "we can't find one"... This is the closest hospital to where I live so if I do have to go to emerg, I will unfortunately have to come here, but I will most definitely NOT be having children here or coming back for any future extended stays if I can help it!!! That one nurse soured our entire experience! read more

So this hospital is a hit and miss. I definitely would not come here for emergency room stuff, but in general I have had a good experience in the optical area and the cast clinic and Neonatal Intensive Care Unit. However, there is no waiting room for the optical area and so when my kid scratched the cornea of her eye, I waited 5 hours in the hallway on a Saturday with my kiddo. Not comfortable place to sit, especially with a kid that is hurting. However, the doctors were great and very kind to my child. Cast clinic was efficient and very nice staff to support patients. My daughter was born with complex needs and so we needed to spend a month in the NICU. I found the doctors and nurses excellent the entire month that I was there with my little one. They were super supportive and made the hospital stay as positive as it could be. I like the open area in the main hospital...lots of light makes it cheery.....and the little park by the hospital is a good place to walk and take a break from the hospital fluorescent lighting. Cafeteria could sure use an upgrade. There is a Tim Hortons, A White Spot, and a Starbucks. Not great hours, and if you are here a month, not a great selection. read more

Sadly, I came to the Royal Alexandra Hospital a few years back when I was having a miscarriage in the second trimester of my pregnancy. I experienced some complications, and the ER staff realized this immediately and rushed me into surgery. I have no doubt that the staff there saved my life. In addition to the outstanding medical care I received, the staff also provided emotional support to both me and my partner as we were devastated by this loss. Happily, we returned to the Alex a year and a half later for the birth of our son. I feel so fortunate to have this hospital in Edmonton's urban core. If you find yourself at the Alex, treat yourself to one of the White Spot milkshakes in the food court. And if you need a quiet place to pray/meditate/think, go to one of the two multi-faith chapels. They are both places of refuge amidst the busyness of the hospital. read more

Worst hospital in Edmonton forsure. extremely slow.. like unbearably slow. Terrible help. Terrible food. WOULD NOT RECOMMEND !!!

I know people have a lot of bad things to say about the ER here, and about ER service in general, but I've never had a problem. Yes, wait times can be long for non-emergent patients, but I've always had caring staff help me out when I go in. People who go to the ER for migraine pain are often treated like drug seekers, but I've also never had that problem. My last visit was for dehydration and a migraine early in my current pregnancy, and the admitting staff and doctor who saw me were great. They were very understanding about the fact that my mum brought me in because all my usual treatments are unsafe in pregnancy, and we really didn't know what else to do. I also had a decent stay in the women's hospital (before it became the Lois Hole Hospital for Women). I say decent because I was there for a suspected ectopic pregnancy and miscarriage, and that can never be a good time, but the OB/GYN who took care of me (and is still my doctor to this day) and the nursing staff were fabulous. Everyone was very caring and compassionate, and I would never go anywhere else for OB/GYN care. I'm looking forward to having my baby from my current pregnancy at the new Lois Hole Hospital this coming February. read more

From having worked in a hospital once upon a time, I understand that the Emergency staff at this hospital are stretched to the limit. Every time I have been unfortunate enough for any of my loved ones to have a medical emergency, we have had to wait for HOURS. Wait for a doctor, wait for a specialist, wait for a bed because the wards are all full. The Healthcare system overloads this poor hospital. Most of the time, the staff has been wonderful, caring and compassionate. The fault is not theirs that you have to wait, it is simply over crowded and over-worked. The staff would get a 4 star rating all on their own! read more

Hospitals are such a tricky thing to review as the experience can vary from great to horrifying depending on who is working that day but I have had experiences now both as a patient as well as visiting a family member and both were excellent so I felt it was worth writing about. As I mentioned before I have been in emergency as a patient twice for issues with my back. The staff were very nice and when the doctor came in to deal with me I didn't feel at all as if he was in a rush to deal with me so he could go on to the next patient. The wait I felt was also reasonable by hospital standards and faster than the care I have received at the UofA. When everything was said and done I was asked how it was I would be getting home (I take transit) and was provided with a bus ticket by one of the nurses. My boyfriends step father has also spent some time at the Royal Alex for blood clots in his lungs. He was very appreciative about how diligent the nurses were in regards to trying to keep him comfortable and also commented that the food was pretty decent considering it was a hospital. His only real concern was that he felt some of his test results ran a little long in coming back to him. All in all though he was pleased and appreciative of the quality of care and is now happy and healthy back at home. Our healthcare system in Alberta is far from perfect but I would gladly put myself or someone I love back into the care of the staff at the Royal Alex if the need ever arose again. read more

This is a great hospital. The court yard is beautiful. My wife came early Sunday morning and from the time we walked through the door the hospital staff were very friendly and really good with everything. My wife delivered our baby Sunday evening and the nurses did their best to keep her comfortable. I've been to hospitals with rude or lousy nurses but every nurse here went above and beyond. After our baby was born they helped my wife and baby with anything they needed. That also let me stay over night with my wife so I could sleep. The downside of the hospital is the paid parking and trying to remember when it expires and a lack of food options for guests on the weekends but Tim Hortons was good. read more

Just had day surgery for the removal of my gallbladder. Admin was ok, nurses were great, anaesthesiologists were great, Dr. was hopefully great :) ,he made me feel confident. I was treated like I would want everyone to be treated! I have absolutely nothing negative to say, I was hesitant with the Alex because I've been in the emergency department but that's a different animal. read more

My experiences here are based on a family member's trip to the ophthalmology clinic, another family member's trip to the ER, a few trips there for MRIs, and and yet another family member's time in the ortho unit. Perfectly reasonable wait times, great care, and if you need a knee or hip replaced, the ortho unit is like a 5 star hotel. You can be sure to be well-cared for at the RAH. Moreover, the food court has good selection, the volunteers are happy to help and easy to speak with, and despite being maze-like, relatively easy to navigate. They've got crazy people in ICU and nephrology -- careful around them (joking and teasing, of course). read more

Very unhappy with their policies which make no sense. I just delivered a baby 3 days ago, and was put into a shared room with another couple (my hubby is staying here with me). I am still here due to the fact that my baby has a slight heart murmur and needs an eco today. Last night the other couple left to go home, and they had the bigger side of the room. We asked if we could move to that side since there was a chair that unfolds into a bed for hubby and more space to move around and put our stuff. They told us no, because it costs too much to clean and they might fill up and need the space. So, we took the chair over to our side so he could at least be more comfortable. Today there is still no one needing the room, and the side of the hallway I am on is pretty much empty. So, he's my question, it costs too much to clean the room? Is their cleaning staff paid per room or per hour or salary? How is it possible for it to cost too much to clean the room if they are per hour or salary? Then today the cleaning staff comes in today as my hubby was using the washroom and they say he's not allowed to use it. I went up to the front counter to ask about this and they said yes, that's right, and there was a washroom on the floor for them to use. They made the excuse that it was for infection control, if that was the case I personally should not be in a shared room because I have a blood infection that can be passed on to other patients (and yes the staff knows about this). This infection could be passed on by blood, and considering I just had a baby there is obviously blood that I can't control coming out of me. How can they justify putting someone with an infection in with other patients and then say the dad can't go pee because of an infection control policy? This doesn't even make sense. And here's a thought, they want my hubby to use the same washroom as everyone else, how do I know he's not bringing back an infection from that washroom back to me and baby? And then in return to any other patient that I share this room with? And if this was a policy that everyone should be following why was the other patients in this rooms hubby use the washroom for the 2 days they were here? And why is this policy not told to the patients when we first enter the room? Considering this is my 3rd day here, and I'm not hearing about it until now, are they just picking and choosing who they want to follow this policy? read more

We had excellent service at the Royal Alexandra hospital. Special recognition to Doctor Raf at the Pre admission clinic. He is thorough, pragmatic and efficient. He orchestrated a smoothe operation with no complications. Thank you Dr. Raf and nurse Rhonda for stellar care! read more

I didnt feel cared for by the staff at Royal Alex the two times I was there. I felt ignored and one nurse just stood there and didnt say a thing while I struggled to breathe. The first time I was there I was panicking because I couldnt breathe and no one even looked up. I was crying I felt like no one even cared. University hospital is great though. The nurses that helped me were younger students, they were compassionate and non judgemental and when I panicked one nurse talked me through breathing.. Very patient and caring. read more

The unit 22 on the second floor of the hospital is filthy. One of the room has Cock splashed up on the ceiling. The window has cleaning residue on it. It is such a filthy hospital. read more

Royal Alexandra Hospital - Filthy room in unit 22 - Hospitals Near Me - Edmonton, Alberta

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Unfortunately the Emergency experience is pure torture. Staff are doing their best so I do not fault them. I applaud them. But all the drunks and druggies clogging the system is saddening. And every time it is 5 hours of torture for families as patients get ushered from waiting room to waiting room. Ambulances backed up with no beds. The bathroom seat was covered in feces so I had to clean it before I would let my mother use it. :( read more

I arrived at 3pm with severe neck pain... It's now 6:50pm. And still NO doctor yet to check on me. I asked and begged to have a doctor check on me now as the pain getting worse by a minute and so uncomfortable due to pain and was crying already. since I took my last pain killer this morning. They kept on saying lots also has been waiting longer, Which I understand BUT they have to consider the current situation of the patience... Is like they were saying if I die waiting due to the pain they won't move my body until it's my turn. So fucking dumb!!! read more

Please avoid this hospital. I went there for an emergency as a Yukon resident 4am to noon waiting for a blood test and telling me there's nothing they can do so go to a walk in clinic if it happens again. In the unnecessary hours I was there I was treated okay, assuming because I had an Apple Watch and the new iPhone. The nurses definitely pay favourites. I had to listen to the guy left of me screaming for an hour because he was about to pee on his bed because none of the 8 nurses were tending to him, they were gossiping. On the other side of me was a elder woman who was screaming and groaning in pain and needed more morphine or medical attention, nothing was done about that for at least 3 hours. I was treated so rudely at billing because I'm a Yukon resident, I gave them my ID and health care number and my NIHB number, yet I was still billed $350 for a 8 hour blood test that told me nothing. This hospital is also at the bad spot of downtown. There's a lot of homeless people coming in and sleeping on the chairs and causing scenes. The waiting room smelt like pee during a PANDEMIC, they obviously don't clean. read more

Thank you for all of your help today. The lady at the check for Colonoscopy's was very pleasant and efficient. The Nurse that took me and 2 others to the preparation room was again very efficient and pleasant. I had the same Nurse for the preparation and questions. The preparation was done professionally and the questions were asked in a very pleasant voice. the nurse who took me for the procedures was smiling, chatty and very professional. The Doctor was clear in his questions and the Nurse was very pleasant while administering the relaxant. Next thing I knew was I was waking in recovery where a very nice Nurse told me was well. Many thanks to all those concerned. Well abve and beyond in my opinion. read more

i had day surgery last week for a hernia operation. the whole experience was very good. all staff were excellent, efficient and caring.. all the experience from check-in, pre surgery treatment, post -op treatment and release. the whole experuence was amazingly good. the punctuality of the preparing and the surgery were all on time. - well done!!! read more