When spending weeks at the UofA hospital you get to try many items off the main cafeteria Snack…read moreBar. I started out with a simple cheeseburger which was a great looking burger. It's like something you see on the tv for a burger commercial. It's was nicely seasoned with fresh in house ingredients. The only downside I found was the bun was old and falling apart. Bacon cheeseburger with onion rings was the same except not so fresh ingredients that day and old bun, the onion rings were great, golden and crispy. Poutine Classic was fantastic, a good sized portion of crispy fries gravy and curds. Crispy Cod and fries were good and fairly messy because the fillet was bigger than the bun. Double order of fries and ketchup is probably my favorite. Fries are always crispy, golden and fresh. Lastly I had pizza. These slices are huge and they change flavors daily which is nice. It's a very popular item with hospital staff and surgeons. The crust is nice and crispy with thick soft slice edges and fresh ingredients. I had a slice of butter chicken which was spicy because of all the chopped jalapeños and a slice of cheese pizza. A definite buy again item. All in all this is a great kitchen to buy a meal from and I recommend it.

9 hours for nothing. Rude unit clerk. I felt distressed visiting this ER. I will not come back here…read morewillingly.

No food. What food they give reeks of chemicals and is clearly fake. If you refuse to eat then they…read moresend you a bottle of Ensure full of sugar and no vitamins. Staff at the Royal Alex notably some of the male nurses and psychiatrists are pieces of shit.

They get orders wrong on a daily basis. The kitchen staff clearly don't care about patient…read moreinquiries. The dietitian takes their sweet time to take complaints. You could be allergic to something and they'll still put it on your tray.

It is with a broken heart that I write this review. If a zero could be given, it would be what this…read morehospital deserves. My beloved husband was lost to us during his negligent stay at this hospital, specifically Unit 53. Due to contracting COVID, My husband was admitted to the Grey Nuns Hospital on November 30th 2020.. I had no idea that would be the last day that I would touch him, have a face to face conversation, or just be with him. During the course of his stay we, his immediate family, were not allowed to visit with him at all: not in his room, not in the nursing area, not in the common areas, and not outside. Our only contact with him was via telephone. We repeatedly requested the opportunity to have an in person visit, but were repeatedly refused. When we asked why we could not have a single masked family member visit, were were continuously told "it is not allowed". On January 24th 2021, at 2:15 am a CODE BLUE was called. The code team was delayed in arriving to my husbands room, ostensibly "due to a lack of N95 masks near the room". When the code team finally arrived in my husbands room, nurses were at the bedside, However none of them were preforming CPR. The code team initiated chest compressions and the use of a bag valve mask, but to no avail - my husband was gone. HE WAS ALREADY COLD. I have no idea how long my husband may have been in distress prior to passing. I have not received a reasonable explanation as to why it took so long for hospital staff to notice that my husbands heart had stopped. I have not received reasonable explanation as to why my husbands heart rate monitor/alarm had been shut off or inoperative. I have not received a reasonable explanation as to why my husbands body was cold by the time hospital staff arrived and noticed that my husband was still, lifeless, and cold. To their shame, hospital management was allowing family members of other patients in the unit to have IN PERSON patient visits, yet our requests were arbitrarily refused. The chance to hold his hand, have a conversation looking into his eyes, and to hug and kiss him was torn away from me. The scars on my heart feel as though they will never heal. I have NEVER received a reasonable explanation from hospital management as to why we were denied visits while family members of other patients were allowed to do so. Sadly, senior management at the hospital appeared indifferent and callous when this issue was brought to their attention. I do not recommend that you allow your loved ones to be treated at the Grey Nuns Community Hospital. If possible, take them to a different hospital where management cares about how patients and their families are treated.

I want to give a huge thank you to the wonderful staff at the Grey Nuns Hospital for the care they…read moreprovided me today when I underwent Meniscus arthroscopic surgery. From start to finish they were amazing, even when I fainted when the nurse ran my pick line they were there for me lol. Thank you to my surgeon Dr. Joseph Cavanagh you're a sick beauty of a surgeon. Thank you all for your help so I can return to my passions as soon as I'm healed up.

We delivered our baby at Misericordia Hospital in April 2026 and felt completely safe and supported…read morethe entire time. The OB/GYNs, MDs, anesthesiologists, nurses, front desk staff and volunteers were patient, compassionate, respectful and went above and beyond to keep me comfortable. I really appreciate the help and support I received from the Emergency doctors and nurses during my first trimester in pregnancy and made sure my baby is safe. Thank you Dr.Lawrence Lim and the nurses in the diabetic centre for all the follow-ups and check-ups to keep me and my baby safe. Thank you so very much Dr. Dana Rivet (OB/GYN) for close supervision and monitoring my pregnancy until delivery and Dr. Gupta (OB/GYN), she was masterful during the delivery and provided so much reassurance, encouragement and took great care of me and my baby. All the staff members at Misericordia Hospital were incredible. We would like to thank the special staff on in the Maternity ward. I want to give a huge, heartfelt thanks you to the nurses, they were kind, caring, compassionate, and honest about what my birthing experience was going to be like. There were difficult times during labor but you guys went above and beyond and aways responded with a smile. I truly appreciate that. Both Maternity ward and the postpartum care was amazing. The nurses and staff were incredibly helpful with our firstborn. The rooms were clean, modern, and quiet, making recovery so much easier. Also I would like to thank Dr. Mark Davidson (Paediatrician) for taking such good care of the baby. Misericordia Hospital staff including all the doctors, surgeons, nurses made my time memorable and the thought of this moment brings tears to my eyes. My husband and I were excited because with close supervision, my pregnancy went smoothly, and I was able to deliver our baby safe and sound at Misericordia Hospital. Thank you to all the staff who took such great care of us.

I have been here twice for Emergency Services. Both visits…read morehave been so well done; professional, friendly and informative. I have no complaints and if I ever have a choice of hospitals, there is no doubt where I would go. I also had a hip replacement performed in the acute care facility and same thing. Very professional, friendly, informative and always offering to assist in any way possible. Most recently l I was there on Saturday night July 19 with a shoulder separation. We even laughed on many occasions! They used the right pain medication. lol

This is a great hospital. The court yard is beautiful. My wife came early Sunday morning and from…read morethe time we walked through the door the hospital staff were very friendly and really good with everything. My wife delivered our baby Sunday evening and the nurses did their best to keep her comfortable. I've been to hospitals with rude or lousy nurses but every nurse here went above and beyond. After our baby was born they helped my wife and baby with anything they needed. That also let me stay over night with my wife so I could sleep. The downside of the hospital is the paid parking and trying to remember when it expires and a lack of food options for guests on the weekends but Tim Hortons was good.

I had a rather good experience at this hospital for an appointment recently. I liked that they used…read morethose little coaster things to indicate when they were ready for your appointment rather than just calling your name (which is much easier to miss). The staff members I interacted with were positive, helpful and kind. Their information was very useful and I'm sure that I'll have such positive visits here in the future.

Triage is great, bloodwork was excellent, ECG, etc. I can't provide enough gratification on the…read moreservice we received. Thank you!

Wait times are absolutely atrocious, docotrs don't care about whats going on all they care about is…read moreputting money in their pocket. the alberta health care system and way hosp work is an absolute joke to societ. urgent care is so unobtainable these days it is absolutely ridiculous.

I have a excellent R.N who is smart diligent gentle and extremly knowledgeable, Penelope Poe has…read morelooked after me for 6 months or more because of ulcers on my leg . Her ability to communicate and have compassion is incredible. I believe i have really been blessed to have this nurse. I also know other senior sin my community that feel the same way about her. I am please to the highest degree for this service Thankyou.Irma Favero

disgusted with the type of care I received tonight needed an x-ray for my lungs and they left me in…read morea room for three hours after being in the waiting room for five I couldn't breathe

Complete disregard for patient privacy, patient rights, & patient concerns. They treat their…read morepatients like vegetables. AHS rules are ignored, especially regarding protecting patient privacy. Staff is quite rogue. Don't let them touch you!

I spent a couple of weeks there after my stroke, and even after about 7 years, I still have…read morenightmares about that place. I can only speak about the personnel I interacted with. My assigned physiatrist and physiotherapists were not just incompetent; they were destructively lazy. I was a severe case and after the first couple of days, they have written me off. Consequently, myself and another patient, who still had the residual willpower to get better were just nuisances to them. I was specifically and actively discouraged from trying to do anything about my condition. For example, the physiatrist made a special effort to demotivate me. I guess, he would rather see me going in the bed instead of the toilet, as was the case with a few of his other patients I witnessed. The worst part is that such unprofessional conduct was considered normal; when I shared my experience, another 'doctor' merely called it 'bad bedside manners.' I briefly considered suing them, but for what? For incompetence, laziness, medical negligence, or for what it actually was - attempted murder? After all, you don't have to stab someone in the chest to kill them. It's enough to rob them of their will to live. So, my one star review stands for 'slaughterhouse'.

I haven't needed to stay here at the Maz myself, but last month my grandfather had some health…read moreissues with his heart. While he was supposed to be here for just a test or two they kept him at the Maz for about a week, because there were some issues. I really liked that the Mazankowski specializes in heart issues, and that the doctors and nurses here weren't just going to do some tests and let my grandfather go home without being certain he would be okay. I came here with my grandmother to visit my grandfather one evening and I was pleasantly surprised at the facilities. The hospital (institute) is clean and well taken care of. The nurses that came by to check on my grandpa and his charts were friendly and professional. The space here is very nice. I mean the hospital rooms are still hospital rooms (can't get too fancy with that), but they have a healing garden on the main floor, which is really nice to go into and I'm sure patients appreciate getting a little greenness into their stay here. They also have free wifi here, which was great. There is a parkade and a pedway, which is probably the easiest way to get in. If you can walk a bit further the LRT (Health Sciences/Jubilee station) is a few blocks away. The Maz isn't a place you want to go to, but if you or someone you know ends up here it's a great health facility, and one I'm happy to see in Edmonton.

When I was 20 years old, I had to go to the Mazankowski because of some heart issues I had been…read morehaving. It really is a fantastic facility. Very clean and professional. It gives me relief knowing that a place like this exists for people like me who have heart issues. My doctor was very informative and (obviously) truly knew what he was talking about. They also gave me the option to conference call with my cardiologist for my follow-up appointment from another city so I wouldn't have to travel. Would absolutely recommend this institute!