Horrible experience. I have been going here for dry cleaning for 10 years as this location is a…read moremile from my home. I brought in 2 pairs of drapes for a simple hem. They came back crooked, with all different lengths and the lining was hemmed longer than the front panel. Terrible work. The woman at the desk gave them to me and even pointed out that the lining looked messed up and if it doesn't hang right when I get home, bring it back and she will fix it. It got it home and it was not right. I brought them back and the same woman got defensive and said there was nothing wrong with any of them and she refused to fix them. I asked for a refund and she said she couldn't do that. I guess they don't value long time customers who have spent thousands in their shop. I will never set foot in this place again. Im in shock that I paid $200 for this:

I go to Burchards cleaners all the time and their great service has made me a loyal customer! They…read moreare professional, always on time and they do a great job not only with dry cleaning but also with alterations as they are very detailed. You can definitely trust them!

I recently started coming here the staff could not be nicer, and the quality of work is…read moreoutstanding. The gentleman behind the counter is so kind and brought the cleaning. I had done out to my car for me in the rain. People going the extra mile is something you never see anymore.

Great service. They do a great job on all our items including blankets! They also do…read morealterations.

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

So freaking annoying that you have to buy a laundry card to use the machines. I could understand it…read morefor cash, but if I'm using a debit or credit card why does it matter if I use a laundry card at the machine or the debit/credit? (Maybe because they charge a 4% fee, idk.) Parking in front and back at this place. I didn't realize there was parking in back which would have been helpful since it's a bit closer but oh well. There are lots of folding tables around, lots of laundry carts, and lots of TVs though only one seems to have any sound coming from it and it's blaring. In other words, bring your earphones or a book or something.

My bf had been going here for years and it used to be 24 hours but who cares about his opinion this…read moreis my review LOL! I like how clean & efficient this place is and also there's so many machines of so many sizes & the staff are so quiet but always cleaning or willing to help. You have to prepay on a card and that's used to do the machines and swipe you access to the bathrooms. They sell a ton of options for laundry products and snacks too and have tvs on. They offer laundry service by the pound I think there's a ten pound minimum and I've seen their results and looks like they do a good job. BEAVER alert. The first time I came my bf said let's go out back I want to show you something. We stood my a big rustic fenced in pond by there and he said I saw a beaver back here. I said that's bs but he showed me a pic. We didn't see it walked up front and wandered by the ditch deep water thing that flowed from a tunnel from the pond some hundreds of feet up and there was the BEAVER. Big ass paddle tail and wood collecting. Subsequently we've seen a stoic heron and family of geese with paddle of babies.

Machines are good but... the place used to be so much better with the previous owners, who had a…read morehelpful older man working there. The new owners of the past year or so have locked the bathroom, and even turned off the water to the laundry tub by the washers. So if you accidentally spilled the laundry detergent or fabric softener on your hands you can't clean them. Why shut the laundry tub faucet off? The colorful happy mural of blue bubbles on the windows - which actually drew me to the place- are gone too. It's a very sad place now to sit in. Uggh. It was a really nice place before. Pictures on the wall. If you gotta sit for a couple hours all alone...this place is always empty - make it pleasant. I do like the few giant oversized machines and go when blankets, pillows, and comforters need to get done.

Excellent service. I dropped close to 80 pounds of work clothes to wash and dry. All laundry was…read moredone the following day. Folded and fresh. Very happy with the service. The staff were so helpful and friendly,

Awesome service! Turned around 6 30 gallon bags of laundry around within hours!…read more I was SO happy with the quality of the work in such an efficient period of time! So fresh and clean! Thank you! Thank you! Thank you! ~Dr. Karen Thames

Cleaning finished in 1 day…read more Too expensive, find another place. I prefer the CD1 price on Dempster in Morton Grove. Same service but much cheaper.

Very nice ladies. Great job on suit but not so much with shortening jeans. Would go back though…read morecause they are very polite and would have to explain better what I am looking to get done

Very happy with their service. I've been using them for years. Fair prices and timely.read more

They do a GREAT JOB !!!!!! I WILL go back !! Needed a New zipper put on a New Winter Coat ...read more

Went in to hem one pair of pants and to taper another. They did a really good job with making both…read morepants fit exactly as I wanted them to. It was $20 to hem and $35 to taper pants. Overall I was satisfied and will come again!

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

Quick service but now you can see button and seam marks on the outside my jacket. Need to take it…read moreto another cleaner to get it fixed somehow.

I came here to get a couple of pairs of pants fitted for a wedding. They did great work and the…read moreprice was extremely reasonable (fast service, too)! They also took care of dry cleaning an additional suit. Super friendly and great service. Will definitely use them again!