I had grease spots on my jacket that were removed by this service. I recommend them to others.read more

High quality alterations, plus their prices are lower and their turnaround time quicker than other…read moreplaces in Evanston and Skokie!

Always treated like family here. All the employees are great and the dry cleaning fabulous. I am…read moreallergic to dry cleaning chemicals and they take very serious precautions when I take my clothes there.

I had a table cloth cleaned and pressed there 30 years ago. They did such a POOR job, I didn't go…read moreback! Fast forward to last week and I thought, ok, I'll give it another chance. I want a skirt hemmed and the suit dry cleaned. It wasn't completed when they said it would be and they asked me to come back in a few days. Went back in a few days and it still wasn't done. Also, who dry cleans an item before hemming it!! The owner is NOT CUSTOMER FRIENDLY AT ALL. Don't bother!! KENNY THE CLEANERS IS MUCH BETTER, CUSTOMER FRIENDLY AND HAS EXCELLENT TAYLORS!!

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

The prices are bit high, but they did a good job with my uniform alterations. She takes her time…read morewith each customer.

Accommodating, polite, good quality work. Issue is, they told me to be there at 7. My item wasn't…read morestarted yet when I arrived at 7 (closing time). Asked me to come back at 7:30. I showed up at 7:40. They had me sit with no updates until 8:30. I asked if I could pick up in the morning. Oh no, they wanted to finish tonight. Because of this I had to make arrangements for someone to pick up my child and I think we ate dinner at 9:30?...I am fine with more time needed and respect someone else making the effort. It's the lack of communication and disrespect of my time that was beyond frustrating. I was happy to pay for the cleaning service but at that rate should have done myself.

My favorite coat was stained from putting it on the conveyer belt going thru security. Davis…read moreremoved the closures and worked on getting the stain out. Then they sewed the closures back on. My coat looks as good as new. I'm so grateful.

The highest quality cleaners on the North side of Chicago. They run this place so well, with the…read morehighest quality cleaning. This is the place to take your high end gowns and dresses. Wedding dresses and formal gowns are their specialty. They are very reasonable as well with great prices considering that they are dealing with high end items. I would never go anywhere else for my dry cleaning.

Decided to go to this store since it's closer to me by a smidge over other cleaners. They did a…read moregreat job cleaning suit and making alterations on some other items. They did fine work. Will definitely come back.

This is for the taylor (man) at the New Dempster location…read more... I brought in an old wool blanket. I wanted the satin edges sewn back on. I could tell that he didn't think that it was worth it, and it clearly showed in the workmanship (lack of ), but I still wanted to do it . The job cost $40. He did not have to buy any new material. When I got home and looked at the blanket, he did such a bad job. the lines were not straight, they were not parallel. Parts of the fabric could have been folded down for a better appearance, but he did not bother. I am really unhappy with this.

Had a couple dress altered shorter here. The first time they charged about $30, and it worked out…read moregreat. The second and more recent time they charged $88 to shorten a $40 dress. What a shock to be charged 3X what I paid the first time and also more than double what the dress cost to buy just to shorten it. Maybe $88 is the going rate now to do an alteration shorten dresses now at all places, but it shocked me and another customer who overheard and was there at the same time. Beware. Get a quote before doing any alteration work here. Two stars for the surprise and sticker shock.

There are some questionable 1 star reviews here for Kenilworth Cleaners…read more One person writes that the clothes smell like "chemicals" and therefore it can't be "organic" or environmentally friendly cleaning. This is poorly informed. All cleaning uses chemicals. The way you clean, is you have to use a lipophilic agent that removes dirt and oils from clothes. There's no magical way around that. The important question is whether castile or plant-based cleaning agents are used. In which case, that is what they use at Kenilworth Cleaners. Either way, I have been getting most of my dry cleaning done at this mom and pop shop for the past 3 years and my clothes have never smelled better, been pressed better, and have been cleaner than any other dry cleaner I've used. As for the second 1 star review that says "the owner was rude because she asked me to call back later because she was already helping a customer"...umm, that sounds like the caller herself needs a 1 star review. In fact, I read through her reviews on her profile and she goes around town giving everyone 1 star reviews, always asking to speak to a manager and finding out they are "rude" as well. There's an old saying about this.... The people who work at Kenilworth are absolutely wonderful. I recommend checking it out for yourself.

They dry cleaned my items for months and there was often a problem - delayed return time, wrong…read moreprices charges but then they damaged a suede jacket that they assured me would be cleaned by a specialist. It's unwearable now with streaks all over the suede. They also broke a zipper on a different item. No compensation or offer to try to remedy the suede.

I took my dry cleaning to Lapels for the first time recently. Two of the items were ready the next…read moreday, as requested, but my son's dress pants, which he had stained, was still in progress. I needed it right away for a trip and they had their driver bring the item to my home once it was complete 1-2 hours later. I really appreciated the extra, complimentary service, especially as I don't live very close to their location and it was a busy Friday afternoon. The items were cleaned and pressed well - the stain in the pants was gone and an expensive cashmere sweater was in perfect condition. Thank you, Lapels!