They did a very good job. Available within my time frame. Drove an hour to get to me but were about an hour late. He did not have time to clean the carpets and promised to come back. read more

These Guys Were Great, I Called One A last Minute Cleaning Job And These Guys Responded Fast And Came Out Within The Hour And Got The Job Done, They Did A Terrific Job And My Hone Was Fresh And Clean, I,' d Definitely Hire Them Again! Thanks Royal Cleaning Solutions! read more

I contacted this company and scheduled them to come work for me on yelp. 6 days later they call me in the morning to confirm the appointment and than that same day later that evening I get a call asking me to Venmo the money to them now when the job is 2 weeks later. When I tell him I don't have Venmo he says I then need cash app and I should give him a $50 deposit now. The whole thing felt a little weird so I just canceled the appointment. read more

Vincent ripped me off $60. I gave him a deposit and 27 hours to clean a 600 sq ft apartment and he couldn't do it. He promised me all kinds of stuff including the carpets being cleaned. When I contacted him to see how things were going and to make sure that we were still meeting at the designated time he said he didn't do anything and that his carpet cleaner was at the pawn shop and he wanted more money to get it out!!! He actually started yelling at ME saying he hasn't slept days- obviously there's some serious drug issue. I barely got my key back from him. Avoid this crook at all costs. read more

I used this service 1 time, Vincent the owner is a very nice person and definitely a hard worker. He cleaned the carpet in my 2 story house and the stairs. It took him a very long time but he did a great job getting stains out. He did arrive late and his helper did not show up till much later. He will make sure your happy with his work, but he does a thorough cleaning and takes a long time. Great price. Only complaints he was late and communication wasn't good. read more

I got a really good quote from Vincent so I decided to hire Royal Cleaning for a move out clean for a 1600 sq ft house. We scheduled their arrival between 10-11am but instead arrived at 1:30pm. I shrugged that off because they gave me a great quote and I was aware from multiple reviews that they run late a lot so I was semi-prepared for that. They said they would be done by 5pm. They proceeded to clean. 7pm came and Vince messages me that they're almost done.. I was optimistic but I didn't hear back from them again. 9pm came and I was getting worried so I decided to go to the house. They were still cleaning.. I let a couple hours pass again and they said they're finally done so I go and check the house and I had to point out A LOT of areas that were not cleaned (toilet, doors, window sills, cabinets, etc).. Vincent is great. He pays attention to details. Unfortunately, the crew he had that day were not professional at all.. Vincent had to redo the areas his crew should have gotten done. I felt terrible that had to happen but what a time waster that was.. They were taking so much time cleaning that I got to the point that I just wanted them out so I could pay them and go home. Vincent was aware that there may still be some cleaning to do so he said to just call him again if I am unsatisfied. And so I call him a couple days later to schedule the re-cleaning. I was glad that he was able to squeeze me in to his schedule in a couple of days. On the day of the cleaning, they arrive 3 hours late again. His crew was a bit better the second time around and they did a better job. I'm giving them three stars because I did not have a terrible experience with them and I appreciate Vincent for the time he spent cleaning. If you've never hired a cleaner before, here's my advice, if you don't mind getting your time wasted and want an affordable cleaning quote for an average cleaning job, Royal Cleaning Solutions is for you. If you have a bit more money and value quality and your time, I would look at a more distinguished cleaning company and schedule ahead. read more

It's about 5pm right now, 4 hours after my scheduled appointment. Im now being avoided and not receiving any replies via text message. I did receive a text message at my appointment time saying that he would be running late and would be here at 1:30pm. I then received a phone call at 3pm saying he was almost done. I called him at 3:45 no answer. He called back and said he was almost done AGAIN. I have now text him at 4pm and 4:20pm and have not heard back. I was waiting around the entire day for Vincent to show up. I also have 3 kids that had to sit at home and waste their Saturday. On top of that i have a back thrown out and needed my house cleaned for a pumpkin carving party I'm having tomorrow so now I'll have to try and do it with my hurt back. Now it makes sense why they have such bad reviews. This company of lack there of is absolutely horrible! Who makes an appointment, doesn't show up, then completely doesn't reply and blows the customer off! Poorly ran and i hope this business is no longer soon enough. read more

Royal Cleaning Solutiions - Photo of blowing me off. - Home Cleaning Near Me

I called the business and told the gentleman that I needed my carpet cleaned,I told him how many rooms, and the price was reasonable,and said he would send someone the next day,all was done properly and professional,I would hire him again read more

Vincent and his partner did a great job cleaning our carpets. They are incredibly thorough. The carpet has been here for decades (literally - it was not pretty) and it looks like new. He was also able to schedule us in at the last minute, which was very helpful. As others have noted, they did run late (arrived at 5 instead of 3) and it took a while, so plan accordingly. read more

This review sucks to post. I really try hard not to leave a bad review but I feel it is needed. I reached out to royal cleaning for a move out clean. I was moving to a new city and the stress of the move made me realize that I could use some support. After contacting, Vince encouraged me to cancel my carpet cleaning with the company I normally use and have him do both the house clean and the carpet cleaning. I decided to do this to simplify my move out date. On the day of my move, he didn't show up. Frantically, I started to call, email, text, Facebook message, email, yelp message, and even drove to the address that yelp has for the company. NOTHING. I was supposed to leave and drive 9 hours to my new city, after this service, but instead, I had to frantically call numerous other carer cleaning and house cleaning companies. Obviously, no one was available for same day services. I ended up having to pay a huge amount of my deposit to my landlord because of this. On top of this, this made the tenant after me, move into an unsantized home during the pandemic. 2 weeks later, he finally reached out to me on multiple platforms. He let me know he lost his phone and had to get a new one. To me, that's not an excuse to not deliver a service from your company. He then proceeded to ask me multiple times if I would still like the service. Hahahaha, I was already gone and he was aware of this. The only reason I'm even writing this is because this really impacted my day. Severely. And due to this, not only did I have a great deal of stress and anxiety, I lost a lot of money I didn't plan for. Not something you can afford when moving. read more

I had reached out to Royal Cleaning for a quote to do a move-out cleaning for one of our residences. The cleaning quality was great, very kind cleaning staff that arrived EARLY to an already very early cleaning appointment, and she did such a great job cleaning around me as I was still moving stuff out. The only reason why I am not giving a full 5 stars with how amazing the actual cleaning service was, is due to communications and operations aspect of the business. There was a miscommunication on the initial scheduling, and then a variance in the price I was quoted (and had written documentation of through the app), and what the cleaning staff quoted me at my property after the work was finished. I would recommend the cleaning service, and will use them again at our other properties. I would just approach with caution in regards to scheduling and honoring previously arranged upon quotes for services rendered. I think overall the 4 star review is appropriate for my total experience using this cleaning company. read more

Quick to respond, showed up on time. Owner was good with communication. Lourdes, who came to clean did a job, we needed to guide her a little bit. Good service, will definitely recommend to everyone. read more

I needed my condo cleaned to put on the market. I checked the reviews of cleaning companies and Royal seemed to be very good. I called and talked to Vincent. He was very nice and I described what I needed cleaned and we agreed on a price. We set an appointment date and time. They never showed up or called. I would not recommend them. read more