I have been in the plumbing trade for 30 years. I have used shamrock for years on multiple houses…read morewith no issues. I'm writing this review to possibly help someone avoid a problem. technician showed up stuck hose into septic tank started the truck suction then went and sat in the truck. (Usually they monitor and work the hose around to get as much solids as possible). my previous paperwork Showed I have a 1000 gal tank guy said he got 1300 gal. He proceeded to back flush that putting some hopefully mostly liquid back in then he changed the hose back to suction and attempted to move the hose around sucking out the back flush only to find out the hose was stuck. there is nothing in a tank other than a baffle to keep solids on one side of the tank. All I can figure is by not monitoring the hose an excessive amount of hose went into tank and somehow got stuck on the baffle. The guy Fought with the hose for about 45min pulling and twisting. It finally broke loose. After removing hose I could see it was a little more than half a hose length (seemed like a lot for 1000 gal tank). Guy said he was afraid to put hose back in to remove back flush but would only charge me for 1000gal not 1300gal. I think this situation could have been avoided. So I paid for a partial pumping and possibly damaged baffle.

The driver showed up on time, did the job, professionally, and I didn't even notice that anyone had…read morebeen in the yard. They left paperwork reminding us how to treat a septic system, which was helpful to us, since we are former city dwellers.

Nathan did an excellent job . I sent him a picture to him late afternoon, and he was here in th e…read morenext morning.

Nathan is very responsive & professional, repaired a plumbing leak & adapted piping to prevent…read morefuture issues. Excellent work!

Great team. I worked with Clint and his coworker, and they were both very professional. I contacted…read morethem yesterday for a residential issue, and they were able to come out the very next day, which I really appreciated. I believe they mainly take on commercial jobs, but they still made time to help me quickly. They were efficient, friendly, and their prices were very reasonable. Highly recommend if you're looking for honest, quality work.. guys like them are hard to come by.

Clint is a rockstar. After I had two separate companies came out to our house and say we were good…read moreto go, our problems continued. Clint came to the rescue and had the problem resolved quickly. Clint was knowledgeable, informative, and helpful. Thank you Clint!

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

Whomever we spoke to on the phone and in person had no idea what they were doing!! Never told us we…read morehad to prepay for the part from Anch, then got the wrong part #. It took 3 days to get the part because of this idiot and I've had no hot water for a week trying to get it taken care of. They need someone with common sense and customer service, not the idiot we dealt with!!

I've gone there a few times and have not been satisfied with your customer service. This last time…read moreput me over the top, I stood there for about 10 to 15 minutes, I understand you were busy, but the girls that were helping the one customer that just walked out walked right by me a few times and no one even acknowledged I was there. No "we'll be right with you sir", or nothing. There was another "clerk" that was filling an order he recieved on the phone, but you should try to help people who want to spend money at your store that need help too!!! I am going to try to find supplies at another place, yoiur in store customer service sucks!!

Needed a furnace repaired and some other repairs done for the sale of a home. They were prompt,…read morecourteous and were able to schedule me on short notice. Appreciate their professionalism.

Jared was on time if not slightly early. He was professional and answered my questions.read more

my shower turns cold is any hot water in the lower level is being used. This is new I have lived…read morehere for over 40 years and this is new. After testing the water temperature both up and down his solution was not to use the hot water on the lower level when taking a shower! And if I had not already thought of that. That cost me almost $200.00

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's…read more Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week. Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now). Do yourself a favor and find a plumbing company that keeps their promises and follows through.