My septic pipes froze overnight; brandy was able to squish…read moreme in for service immediately! They fixed my problem FAST, They also were the ONLY COMPANY that called me back. The moment I called Lady Rooter, it felt like three absolute angels showed up -- fast, prepared, and ready to solve every plumbing problem in the house. Calm, polite, empathetic, intelligent, and genuinely capable operators. Communication was flawless. Service was top‑tier. If you want a team that actually shows up and actually cares, call Lady Rooter. Thank you so much!

This people are thieves. Paid over $1,000 to unfreeze a line that was not frozen. Needed to pay for…read morefancy machine. Guy was in and out in 15 minutes. Clog was a plunger issue and not a frozen pipe. I assume it was frozen because it was coming up in shower. Everything was rushed. Left. I ran the water and shower backed up with disgusting things again. Never checked that problem was resolved. I called right away and they came back with an attitude and plunged shower. Acted like he was doing me a favor and told me he would not charge me for return call. Really? Paid a grand and pretty much did nothing. To top it all off, did not reinstall toilet correctly so I had to deal with that. Total money grab as a result of having a machine that others do not. Never again. Would have posted review sooner. I was prompted by service in my house in New Jersey. Main line clogged. Plumber was here for close to two hours with all kinds of equipment. Less than half the price to fix Aa very screwed up situation. Unlike the other folks, who did absolutely nothing in terms of clean up, did his best to clean the mess left behind. Beware.

Great company to work with from first contact with the office to the team that pumped out the…read moreseptic--friendly, prompt and professional!

Great team + customer service. Excellent communication from start to finish. When we scheduled…read moreservice they clearly explained the possible scenarios and the costs associated with each. Promised a gorgeous map of septic and location...big improvement over the hand drawn thingie we had. Answered all my zillions of ding dong questions and didn't even laugh at how little I knew!

Thankful to the Earthworks team for focused and punctual plowing and shoveling at my mother's…read morehouse. My mom is 95 yrs old and a disabled sister live at the house. Promptly executing a clear pathway for walkway, driveway (and mailbox) is very important in situations like this and Earthworks delivered. Thank you. Pat M.

Liam O'Farrell has been a life saver for me this winter. He is extremely reliable and commutative…read morein letting me know when he is coming to plow. After this last big snow I made the mistake of thinking I could dig out my car myself. I called him and he came back to do it for me! He is very kind and professiona.

Great service and impec customer service was given to a time sensitive inspection. I highly…read morerecommend

We have a family summer home in Durham NY. Over Memorial Day weekend, with 11 guests staying at…read morethe house, we had a problem with our septic tank! We needed to have it fixed or otherwise would've had to tell everyone to go home :( We searched for a septic company on the internet - we spoke with many companies that told us that they could not help us until after the holiday weekend was over. I finally reached Baumanns septic company - and told my story to the owner on the phone! She was very compassionate to our situation and sent 2 gentleman over to pump out the septic and fix the situation for us. We were so grateful to them, coming out on the Sunday of a holiday weekend when others turned us down. And the men were friendly and thorough with the job! I would highly recommend this company for all of your septic needs. We will certainly be using them for all of our septic maintenance in the future. Thank you Baumann's!

Feb 13 2025 another snow melt another flood in my garage. Maggie haven't come to help since 2023…read morenot long after driveway was done

It would be an understatement that my project was complicated and intimidating. Sitting on a 50 +…read morefoot high cliff, I had a retaining wall separating from my backyard in desperate need of replacement. Limited access to the property and backyard further complicated the scope and ease of executing this project. My wife and I solicited several inquiries from different contractors, and were only made more aware of the complications and challenges ahead based upon the lack of willingness many demonstrated in taking on this project for us. Finding a contractor willing to navigate the challenges of the property while executing within a realistic timeline and within an affordable price seemed impossible. That was until we spoke with Maggio. Artie was confident from day one that he and his team would be able to create an attainable resolution. Artie and his team came up with several approaches we could take on executing the retaining wall replacement, provided us a reasonable price, and then met every benchmark set during our project planning and execution. While on site, Maggio's team was efficient and effective proceeding with care and safety but working at a pace that exceeded our expectations. The completed work is gorgeous and far exceeded our expectations for what our backyard would look like. It's already been such a tremendous relief to have our backyard secured, rebuilt, and drained correctly to avoid erosion damage like we experienced with the previous retaining wall. Through the entire process, we felt like Maggio was working with us to succeed on this project and continually exceeded our expectations. I have no doubt now that not only was Maggio the right team for this project, but the right team for any future landscaping/hardscaping projects that remain for my property in the future. Thank you Artie, Stephen, and Peter Maggio for all your support and hard work here at Cliff House.

Totally overpriced... unresponsive to questions... do not recommend using them.... many other…read morecompanies available for a much more reasonable price

I'd like to offer my highest recommendation for Superior Sanitation…read more To give a little background, I found myself in a nightmare situation because of a complete hack job by another septic company. I hired them to install a brand-new, updated septic system because I was preparing to sell my home. During the sale process, the system failed inspection. To make matters even worse, the company that installed the new tank completely ghosted me, leaving me to deal with the mess on my own and putting my home sale at risk. Superior Sanitation came out promptly, thoroughly assessed the situation, and put together a quote for me very quickly. They even managed to squeeze me into their busy schedule so they could repair the damage caused by the previous company. From the moment they arrived, I could tell I was dealing with true professionals. Their knowledge, attention to detail, and use of camera equipment to inspect the system gave me tremendous peace of mind. Unlike the previous company, Superior actually knew what they were looking at and took the time to explain everything to me. Throughout this incredibly stressful experience, everyone I talked to--including my plumber--spoke very highly of Superior Sanitation. Now I completely understand why. Every person I dealt with, both on the phone and in person, was professional, accommodating, kind, and genuinely cared about helping me. I am beyond grateful that Superior Sanitation came to my rescue and fixed what another "pro" had completely botched. They turned an incredibly stressful situation into one I could finally move forward from. If you're looking for an honest, knowledgeable, and dependable septic company, I recommend Superior Sanitation without hesitation. They have earned my trust, and I will recommend them 100% of the time!

Over the last 20 years we have had a full septic system installed, have since had the tank pumped…read moreand we've had snow plow services for at least 15-20 years. Never once was money an issue! Was notified the second week of December that they won't plow anymore. Evidently the new owner doesn't understand working with machinery or doesn't have the knowledge and experienced help she needs so she walks away from a good paying customer and leaves a 70 something year old couple high and dry with no explanation! I hope she can keep all those port-o-lets clean as I don't see much of a future otherwise.

Service was excellent. Price was reasonable. owner was very personable. Provided helpful tipsread more

Neat and highly professional. Had to excavate to get to tank. Carefully removed grass for…read morereplacement, removed overlay material and placed aside neatly on tarp. Installed risers, pumped and checked tank. Neatly put everything back together. First rate.