Service was excellent. Price was reasonable. owner was very personable. Provided helpful tipsread more

Neat and highly professional. Had to excavate to get to tank. Carefully removed grass for…read morereplacement, removed overlay material and placed aside neatly on tarp. Installed risers, pumped and checked tank. Neatly put everything back together. First rate.

The Hot Water Solutions staff just installed a Mitsubishi Heat Pump system for us. The service was…read moreexemplary; the sales rep was responsible and competent, and the install techs professional, clean, and thorough. They handled all the rebate paperwork as well. A five star recommendation.

We used HWS as part of a kitchen remodeling project. Our contractor asked us to use them. To put it…read morebluntly, working with HWS was the worst part of the project. Not only did HWS staff damage appliances and countertops, they created rework for other service providers. And, the owner wasn't nice about it. At all. Customers are afraid to talk to him. I haven't even gotten to the poor plumbing and electric provisioning. Our kitchen lights were inexplicably connected to our outdoor lights by HWS. When asked how to fix this, I was blown off.

Before $hit happens, I called for pricing to pump the "dump" in our septic system. Murphy's Law has…read morehad a hold on me ALL of February, so I called Jones to get ahead of the calamities. TIP: call before the freeze sets in because not all septic service companies in the Hudson Valley offer these services over the winter. JEN picked up my call promptly, explained the pricing, and scheduled my service. $289 plus tax IF you dig out the septic cover yourself. Significantly more if they dig. I DONNED MY DITCH-DIGGIN' boots, grabbed my shovel and got to digging. Was it easy? Nope. But it was well worth the savings. WAYNE was my guy-on time and experienced. Efficient and appreciative of the gratuity and cookies I sent him away with. The entire Dump-pumping-process took another 20 minutes. No mess, (except for that pile of mud that needed to be shoveled back in). Donned the boots, grabbed my shovel and paid another bill with the savings.

Quick appointment and cheaper than anyone else. Same driver from 2001. They must be doing…read moresomething right.

I have been using Harris Plumbing for many years now, from installation of systems to service. We…read morehave been very happy with all the work they have done. They are professional and fair. Most of all, their office manager Ange is an absolute gem.

Do not use Harris Plumbing and Heating or its predecessor, RC Harris Plumbing and Heating…read more RC Harris had been my service provider since 2008. It was a good company but it has run into hard times over the last few years--litigation, dishonest practices, key employee losses and a transition from an experienced father (Rick) who is very ill to an incompetent and inexperienced son (Mike). Four years ago RC Harris installed two new Bosch boilers in my Amenia, NY house. Both failed this year beyond repair. Both were natural gas boilers that should have been converted to propane when installed. Bosch voided the five-year warranty due to RC Harris' improper installation and maintenance. RC Harris refused to accept responsibility leaving our family without hot water and heat for seven weeks this Fall. Cold well-water showers every day. They were entirely unsympathetic and unresponsive--a twelve year relationship and I could not even get a return phone call. They only quoted a full price ($16,600) to replace the system. Ultimately, I hired a new service provider who did the job for much less. Earlier this year, RC Harris gave me a quote to replace one of my hot water tanks. I asked them to install an additional tank. The final price for two new tanks was 3x the price quoted for one tank. And the plumbing of the installation was poorly done , e.g., new lines that just dead end. One of many experiences over the last few years that things had changed radically and a once reliable vendor could no longer be trusted. See attached photos for how they promoted by systems in their marketing yet totally walked away from a loyal customer who had spent thousands on them over 12 years when it became apparent that they had totally failed me. Hopefully, other customers will benefit from my experience by cutting their losses and switching to a trusted and reliable service provider for their heating, plumbing and air conditioning needs.

So let's get clear on the scenario. Your tech not only said we needed a new system (which sounded…read morelike a notorious JSP tactic) but when we asked to address the issue and options with the company manager --you, Mark Anderson -- the reply was that Mark wouldn't be available since he's mostly gives talks and presentations, and that it would be he the tech, who would be making decisions regarding our options. The situation WAS urgent given that evening temperatures were in the 40s and the house needed heat. Tuesday morning we had another HVAC technician come over who diagnosed the issue within half an hour! and contacted the manufacturer soon after to remedy the situation. Not trying to "hurt" a small business, but as this interaction represents what you do, it's unacceptable. Try to imagine a customer's dissatisfaction when they're ticked off enough not to answer your call. BTW the Yelp name is my son's who regularly uses social media whereas I don't.

We've tried other companies and A-Team has been the one we go to. Always top notch service. They…read morelet you know when they are coming. First a general time and then a call when they are on the way. Weve had had Carl here a few times and he is personable and efficient. He lets you know the situation and discusses various scenarios. Doesn't try to upsell you. A-Team is the one we recommend.

They have serviced my chimney for three years now. Always arrive on time, do a nice clean job…read more Alway professional and respectful. Highly recommend them. Oh - and the price can't be beat.

All in the Family saved us this winter! Their service was impeccable - from the set up to the…read morechimney sweep and everything in between. They helped us understand the process of changing out our old bulky furnace for a new and even offered to assess any secondhand units we find. Great value, highly recommend!

This plumber should be avoided at all costs, he cashed a cheque from a fire insurance claim as a…read moreretainer for the full amount of the quote and has not finished the job. Its been 2 months no answer to texts, phone calls or emails. Beware!!! I am following up with a civil suit against Joe's Plumbing presently. The pitch on the pipe to the septic from the house was set wrong, it would have back flowed into the house. When I called him to let him know that the building inspector was coming to look at this, he was arrogant enough to not call or show at all. BEWARE!!! He's trying to leave the state do not hire him he will take your money I promise.

I had a main water supply leak, also my main shut-off valve and water meter broke…read more I needed someone who could do the job and deal with the municipalities. Joe let us do the digging ourselves so we could safe some money. He came with his two great guys and did a fabulous job. Thanks Joe, Reggie and Vincent.

Always have had a positive experience with them. Water softner, water heater, Iron blocker, well…read morepump, holding tank, and RO system. I have been using them for over 10 years. Always have been a great result.

The folks from this group took on the installation of my whole home's plumbing needs. They…read moreoutfitted my new modular with plumbing, heating and central air. This was after the delivery was delayed by several months= a big rush to beat winter. These folks are solid and capable.