A pretty good stay.
Pros: the apartment was well fitted with everything we needed for the stay, and there were extra coffee pods, washing machine detergent, etc in the lobby. The washing machine was a plus, as was the heated towel rack.
Most staff were great, helpful, and accommodating. They seem to take pleasure in giving information about Edinburgh and provided an annotated map with highlights.
The location was perfect- walkable from all the sights, quiet, and close to Edinburgh Waverley.
Cons:
I had checked in on the app. I don't love that they charge progressively more for checking in early. It felt like a money grab if the room was available earlier.
We had checked in on the app but when we tried to go down the hall to our room, a staff member rudely told us to check in at the front desk. I felt like I was being scolded, when the app had already provided check in instructions and door code.
The bed was not comfortable.
The rooms were cold- I tried to turn up the heat but it must have a setting that doesn't allow it to go past a certain temperature.
There was no closet or anywhere to unpack belongings for the stay.
WiFi was spotty and slow read more