Oh goodness... the dentist anxiety is real!! The last time I had a dentist appointment (different…read moredental office), it was NOT a good experience and I never wanted to go back to another dentist again. But I chipped my tooth. And it kept chipping. So I had to call someone... just not the last one I saw. I also don't have dental insurance, so I was researching which dental offices near me offered in house dental plans. There was a bunch, but I decided to go here since most of the reviews were positive and encouraging! I saw Dr. Kim and he's very chill and friendly! Nina was the assistant and omg I loved her!!! I was expecting to get my tooth pulled or something, but Dr. Kim said I needed a crown which made me happy to hear I didn't have to pull the tooth. I let them know I had bad dentist anxieties and they wanted to hear what happened during my last dental treatment. I even asked Nina if she could hold my hand during the numbing and she really made me feel safe during the entire time! I signed up for their in house dental plan. It's $199 + tax for a year. OH AND THEY HAVE NETFLIX!!!! Yes! There's a tv on the ceiling haha and you can choose a show or movie to watch while they work on your teeth. Honestly, that helped distract me a lot! I'm truly grateful for the both of them for making sure I was comfortable during my appointment!

Just moving from the mainland, I was very picky on a dentist... but they made me feel very at ease…read more The work is awesome..... please visit this Office.... JanetQ

Let me start off by saying David Lum himself is so kind and great!…read more His staff however make me never want to go back... To preface this, I have been going to them for years and have put up with a lot of crap from the workers but today, wow, made me never want to go back.... About a year ago the older receptionist gave me a lot of attitude and I don't even think she's a dental hygienist but she told the hygienist she'd handle my cleaning.... And of course, wouldn't you guess it? She claimed to have found 3 cavities.... I had eaten a protein bar earlier in the day and when Dr. Lum came in to see me I told him that and he said the "give" in the tooth the lady claimed she found could have been that. Seriously.... How dishonest.... Felt like she was just trying to create something wrong so I would have to spend more money to take care of it... Ever since then I have been so skeptical going back... I don't know the older receptionist's credentials so I didn't report it when it happened... Today, I got to my appointment early and they took me 8 minutes late. The dental hygienist I had felt like she was new... she had no spatial awareness whatsoever and as soon as she leaned me back she shoved the plaque scraper in my mouth and made me tongue bleed... She did my x-rays and kept pushing the machine against my face... Then as we were going through the cleaning she kept jabbing me with her tools and there was a point where she stuck the water sucker to the inside of my cheek to make it stay.... I move it off because it was uncomfortable... When she flossed my teeth she let the used floss drag across my face as she tried to get my other teeth... Then at the end after Dr. Lum had seen me and left, she apologized for stabbing my tongue and blamed it on me saying that my tongue moved and that's why I got stabbed.... Since when is that an apology? She basically told me "I'm sorry it's your fault"... I wasn't speaking or even moving for that matter... My teeth weren't problematic before my visit and it took an hour after my visit for my gums to stop throbbing ... She said she found my plaque on my top teeth yet my bottom teeth/ gums were in a lot of pain after the appointment... I thought back to my appointment before this one when the receptionists gave me a little calendar and they asked me why I go to them and not somewhere closer the where I live... Both the younger and older receptionists made me feel unwelcomed with that comment so I guess moving forward, I'll be looking for a new dentist... In the years I've went here, I have had one dental hygienist I liked and the Dr himself is great.... That's why they get 2 stars... For them.... They are the real MVP's/ stars... The rest of the staff there though, no thank you... I do not recommend this place! Unless you like waiting past your appointment time, getting bogus claims you have cavities that the doctor confirms really might not even be one, dental hygienists that make you bleed and your gums throb, and unfriendly receptionists ...

After 36 years of loyalty to my dentist it was time to move on after his unfortunate passing. It…read moretook me almost a year to find someone worth trying. I searched Google and Yelp reviews and called around to a bunch of different places before settling on Dr. Lums office. I was impressed with the young lady that took my call. She was very pleasant and knowledgeable about the insurance and benefits. She informed me that my insurance allowed my family a cleaning every 4 months instead of the customary 2x a year. This was never told to me before from my long time dentist. I was unable to schedule an appointment for all 4 of us the same day because of the availability of dental hygienist but we were able to get us scheduled 2 at a time a couple weeks apart initially. Unfortunately a couple weeks after scheduling I got a call that my daughter and I would have to have our appointments pushed back to a couple weeks after my husband and son because one of their hygienist wouldn't be in. I was annoyed at first but because we were able to be scheduled a week and a half after my husband and son I didn't mind. Come appointment day I was very pleased with the office space and staff. Everyone was very nice and the office was clean and comfortable. Dr. Lum took all of 5 minutes with me after the hygienist cleaned my teeth but I didn't mind because I didn't have any questions or concerns. I look forward to continuing my family's care here and am grateful I found this office.

My dentist appointment was way overdue and I'm so glad that I was able to find Dr. Palola on Yelp…read moreand that they were accepting new patients. I had called other places, left messages, and not heard back. Which made me put off seeing the dentist even more. But the customer service here is top tier. Everyone is so friendly and professional. Dr. Palola's office in Waipio is located on the second floor, near the Waipio Costco next to the Starbucks. The office is clean and actually kinda stylish. I like the archways in the office and I was given a brief tour when I came in, which I liked because knowing my surroundings helps put me at ease. They go above and beyond to make you feel comfortable, they had a comfort menu with everything from blankets to a t.v. screen with Netflix. I only wish that I didn't procrastinate and made an appointment to see Dr. Palola sooner.

I rarely review my experiences however it's so different regarding getting your teeth cared for…read morethan I remember when I was growing up or even as a young adult, today finding someone who really cares about you and what you're going through is almost impossible. I have been having some issues with finding a temporary solution to help me get through this phase before I get my implants done and then I met with Dr. Fukuda she took the time to explain and tell me what she can do to give me the temporary solution and saved me from spending more than I needed to, all I wanted was my smile back so I can face the world and join the land of the living. I want to say to anyone that is having a difficult time finding a great dentist look no further Dr. Fukuda is awesome I have always been afraid of the dentist but anyone who can stab you with a needle for numbing and you cannot feel any pain deserves to be given dentist of the year award and if thy don't have such a thing thy should create one !!!

While I really like the dentist personally, I have had multiple billing issues with this practice…read more I had to pay $1000 out-of-pocket after they performed a procedure without advising me that it was not covered by my insurance. They later coded a routine cleaning, which would have been covered 100% by my insurance, inaccurately as a periomaintenance procedure, which resulted in me incurring out-of-pocket costs again. After multiple attempts to straighten it out and much frustration, I decided to change providers.

I get anxious everytime I go to the dentist, but Dr Jo-Ann and her staff were wonderful today. I…read morewas referred by military for cleaning and redo of a old filling. Staff were professional and hygienists were thorough. Dr Jo-Ann did a great job and I felt cared for through the whole process.

A hidden treasure in Wahiawa! The staff is very personable and caring. I've worked with several in…read morethe office and each have been great!! Mahalo, Jody. Everyone should have a great dentist. I've found one in Dr.Suehisa! Highly recommend this dental office!

Always fast, straightforward, & painless. Really easy to get in contact when x-rays/information is…read moreneeded. Thanks WFDC!

Today was my first visit to Dr. Jennifer's office for a dental cleaning, and I had an excellent…read moreexperience. From the receptionist to the dental staff and Dr. Jennifer herself, everyone was welcoming, friendly, professional, and caring. This was one of the best dental experiences I have ever had. The entire team made me feel comfortable and well cared for throughout my visit. I truly appreciate their outstanding service and have already scheduled my next appointment in six months. I will gladly recommend Dr. Jennifer's office to anyone looking for a great dentist. Thank you to the entire team! June

Because our medical changed, we were told they no longer can except us as patients even though we…read morehave been going there for years. This is not the way retired kupuna should be treated, very disappointed.

Our whole family goes to Kanemaru family dental including our 9 and 11 year old children. We have…read morebeen there since our kids were 2 years old. From the front office, dental assistant, hygienist, and dentist we always get the best treatment. They have made my kids feel like family and make them comfortable everytime. Thank you and keep up the good work.

Christie, Myrna and Dr. Jill were kind, helpful and professional. I really appreciate their genuine…read moreconcern. Larry Lee

Best place to get your teeth cleaned and maintained. Like termites to your home, the longer you…read morewait, the more damage you're doing to yourself. Treat it like oil changes to your car! You can pay now or pay A LOT MORE LATER! The quality of care here is excellent! The staff is friendly and the doctors and hygienists are top notch! Chantelle was my hygienist today and she was exceptional.

Takes 2-3 months to schedule a cleaning. I had waited 2 weeks, left messages for a quote to repair…read morea crown & never got a response. They use to be responsive friendly, but have gone downhill. Older male dentist isn't very helpful or willing to do anything but give excuses. Will not return, many other dentist in Ewa.