Have been lucky enough to stay at Hale Pau Hana 5 times. Donna Bender Maui Calls helped us find and…read morebook our stay. Great helpful friendly staff, lovely grounds, incredible views, choose the exact unit you want to rent, family friendly yet quiet enough for seniors/couples. Best part is being able to walk out back to everything - restaurants, grocery store, shops, liquor store, etc. HPH is a gem.

If it wasn't for the staff I would give it 5 stars. The location is 5 stars. The room and the…read moreview was 5 stars. However the staff? 1 star. Specifically the facilities staff. My son and I were still in the pool on July 6th or 7th at ~8:20pm. I wasn't paying attention to the time. We were on vacation having a good time. Well I later realized the pool closes at 8pm and I genuinely hadn't noticed the posted sign. An employee (an elderly haole man) came outside and yelled "GET OUT OF THE POOL!!" to which I immediately replied, "OK I'm sorry sir, we are getting out, my apologies I wasn't aware of the time" and we IMMEDIATELY started leaving the pool. Despite that, he continued yelling "GET OUT OF THE POOL!!" I am not kidding he yelled at the top of his lungs at least 5x more times. To the point that I responded that we were already getting out and had apologized, and that repeating it was unnecessary. His response was, "Well, you guys don't know how to read the sign, so you clearly need to be told several times." Wow. I completely understand the pool has posted hours and have no issue being asked to leave once I realized it was closed. That part was my mistake. What was disappointing was the way my 11 year old son and I were treated after we immediately complied. There was no reason to repeatedly yell at us or make disrespectful comments. Guests deserve to be treated with courtesy, even when they've made an honest mistake. I hope management addresses how guests are spoken to, because this interaction left a very negative impression. As a suggestion, it might help to automatically turn the pool lights off (if this happened we would have left immediately) and/or disable the gate keypad when the pool closes. We honestly didn't realize the posted hours and those changes would make it much more obvious that the pool was closed while also preventing situations like this. Because of this my family and I will never stay here again. There are plenty of other options just as good or better on Maui. TLDR: The pool closes at 8pm! If in the pool after be prepared to get yelled at by the staff repeatedly with disrespectful comments made to you and your children.

This was my family's 3rd time renting this Airbnb only difference was it's under new owner/ new…read moremanagement. Where do I begin from Unprofessional staff. Rude housekeeping service. They showed up unannounced. Main penthouse needs improvements. Leaky roof in bedroom right above your bed and pillow, kitchen floors cut up our feet, pool area extremely slippery, A/C didn't work in one of the units. Will never stay here again especially for what was paid.

This review has been a long time coming! I had the pleasure of planning my family reunion of 52…read morepeople total ranging from ages 1yr old to 80+ years old! We stayed 6 days and 5 nights and rented the whole Wailea Inn house as well as the Penthouse Duplex house at Makoa Resorts for my grandmother's side of the family reunion! It took two years to plan. My mother and I had awesome back and forth communication and conversations via planning the reunion with the reservations manager Alyssa! We stayed there in June of 2023 and I plan of inquiring to rent out the entire property for June 2027 for my family reunion of 90+ people! The property manager was very attentive to feedback we provided via text and if there was a minor fix needed he came at an appropriate time. FYI for anyone coming to Hawaii. A few bugs or cockroaches are completely normal no matter where you are! You are on a tropical island. Grab one slippah and suck up your attitude! We were one of the first large groups to rent the large house after it came under new ownership and management. I would disregard any negative reviews before 2022. Aloha!

We stayed here for a week and will be married on the beach here tomorrow. Amazing location - great…read moreaccommodations and hosts are wonderful. Anything you could possibly need is there!

I've been visiting Maui for over 25 years and it wasn't until I started staying at Dolphins Point…read moreMaui over five years ago that I really felt that I was home. The owners couldn't be more welcoming while also making sure you have everything you need to have a relaxed and comfortable stay. The units are clean, comfortable and have all the amenities you could need for a great stay.

Check HomeAway & VRBO reviews. They say they welcome feed back but the minute you leave an honest…read more(bad) review Sherry is quick to bash you. And her response to our bad review was exaggerated and untruthful. She obviously took it personal even though we said she was kind in our review. I do not recommend her or their Kihei rental house. It had nothing to do with the extra $100 cleaning fee, that's just hilarious. For the money we paid to stay here the house just wasn't worth it. Do yourself a favor and rent elsewhere if you want a good experience, clean house, and a stress free vacation and deposit refund. We also rented through another vacation rental company the week before renting Sherry's Kihei home right next door and had zero problems or complaints about them or from them. Infact I highly recommend them. Go check out Tropical Villa Vacations and ask for Yvonne. You will be much happier I promise!

Aloha, My wife and…read moreI, had a great time in Maui! We found "Maui Tropical Rentals", on Craigslist. We were a little skeptical, but called and talked to Sherry. She put my doubts to ease and kept in contact by email till I arrived to our rental property, on 08/05/2014. The property was beautiful and the pictures did not do it justice. The beach was 15 feet away, right in the back yard. When we go back, we will definitely be calling again. Thank you again, Sherry!

Robert, the front desk manager cussed me out on call for asking for a golf cart ride. it is…read moreunexcepable considering it's his job. the staff were good on occasion but kicked me out of the kids pool, for having my phone in my hand. i was trying to play water pong in the rentable game room, but this fat towel boy said i need to leave. i got accused multiple times about even if i live in the villas by the same guy. 1 star overall horrible service and fire Robert from the front desk.

robert shall be fired and was rude as heck as i asked for a golf cart he took 20 minutes for a ride…read morethen cussed me out so rude!

We live in Florida and decided to take a trip to Maui. We went in September, 2022...excellent…read moreweather! So happy we decided to finally do i! We had the best time and got our accommodation through Emerald Kite. It was an excellent experience. The condo had just been remodeled and was very nice inside and was right on the beach. It was important for me to have internet service as I was working during my stay and what a view from my "temporary office"! The beach was great and the pool was hard to leave. We loved the amenities at the Royal Kahana. Whenever we had questions where to eat or what to do the team at Emerald Kite just jumped right in. Highly recommend Maui and the Emerald Kite Welcome team just helped make the trip better as we didnt know a lot about the area and with Emerald Kite's help, we made the most of our time! I would suggest if you don't live on the west coast stay at least 7 nights because the flight was long and takes a day or so to recover. Can't wait to take our grandkids back!

This house is awesome, my family and I are so glad we found it. There were 11 of us staying there…read moreto celebrate my folks 50th anniversary, and we never felt crowded or cramped. Linens and kitchen items (pots, pans, dinner ware, etc) were all top of the line and everything was very comfortable. As stated on the websight, this place is very close to the water and an easy walk into Lahaina town. Lisa, the onsight concierge was great, very responsive and friendly. She helped us find catering for the anniversary dinner and was very knowledgeable about the area. We felt very welcomed and supported yet felt like we had the place to ourselves. We would absolutely stay there again! Thank you Vacation Rentals on Maui!

This property is great! Not only was our place large and accommodating, there is green all over the…read moreplace with tropical lanais and flowers naturally growing everywhere. The parking is easy and having visitor parking is extremely easy! Everyone is nice but everyone walks in the streets, so drive slowly and be careful. The location is phenomenal-walked to many beaches with chairs and cooler. The Triangle is located on the Main Street just a couple blocks down, in case you like the night life. It's central to everything. Management is incredibly accommodating and hospitable.

Gorgeous. Located across from the boat lunch on S. Kihei Rd. The buildings are named after flowers,…read moreit's a very well-kept up community. Two pools, with waterfalls and everything Hawaiian! Parking is located close to your unit. Very clean very quiet. The office is closed because of Covid, but they are extremely responsive via email or phone. We love our condo In the proximity to the Kihei beaches!

We returned in July 2026. Things are back to being a mixed bag…read more. The interior of our unit, and apparently most of them, have been remodeled to some extent. Yay! Apparently they got rid of the carpet everywhere except the bedrooms. We had a studio unit this time so we had no carpeting. That was wonderful. (The carpets used to be gross. There's no other word for it-- and I know keeping them clean is challenging in a tropical environment) they do provide a floor sweeper on rollers, but we did not find that to be very effective. A broom would have been more effective and definitely quieter. In the unit of us, the people decided to use the sweeper at about 6:30 AM and it was very loud. We found it doesn't pick up the fine sand that blows in very well. There are still a few weird quirks. We have an outlet that didn't work at all (unfortunately right next to the bed) a light switch in the kitchen, which appeared to be possessed, and plumbing fixtures, which were pretty low budget--loose, leaked, etc. But all in all, things worked pretty well. There was a chemical smell in our room which persisted for the first week of our stay. Perhaps a pesticide treatment? We tried to keep it aired out as much as we could. The air conditioning units have been replaced! At least in the building were in. Hallelujah! Quiet and effective! The grounds were in great shape. The pool was well kept and clean. They were quite a few kids, but everybody seemed to obey the rules, which was great. The flies at the pool. Yep. Still a problem. Unusually aggressive flies, and if you sit in the sun right after you get out of the water, you could have 100 of them trying to land on you. Not an exaggeration! I'm not sure where they're coming from. We have friends staying about a block from here and we don't have that issue at their pool. I'm mystified-- since this was our experience last time as well. And we never have them when we sit out on the balcony, even if we are eating dinner! Here is where we have the biggest gripe: the "owner update." It was so upsetting this time that I just don't know if we can stay here again. Worldmark, like many other timeshares, is not doing well financially. We were told that this would translate into our heirs being responsible for an ever increasing (15%/yr) maintenance fee, even if they did not inherit our shares. Of course *if* we bought more for $42,000 and convert our shares into the "new kind" we could prevent this. We immediately contacted an attorney who assured us this was not the case. But the whole thing just left a bad taste in our mouth. There is always an angle. They will always tell you that what you bought last time is no longer good anymore and you absolutely need to buy more. NEVER AGAIN. This is the first time we ever stayed in the studio. We think we prefer the one bedroom but, we realize this was our choice. I'll give you some information here in case you're trying to make the same choice. As stated previously, the studio has no carpeting. That's wonderful. It's quite spacious. The bed is a Murphy bed, which is the type that pulls down from the wall. That's kind of a mixed bag. There's no headboard so your pillows can drop behind it if you're not careful. You also can't really sit up in bed and lean against the headboard or wall because there's a big gap. I'm not really a fan of a Murphy bed, but it was comfortable. We also like the fact that the bed was in the back of the unit. In the one bedroom, it's towards the front of the unit, so you hear all the noise from the hallways, etc. We didn't have to deal with any of that. The kitchen was about the same size as the one bedroom as was the bathroom. The couch was more of just a loveseat for two people, but that was fine for us. So overall a little bit less living space but perfectly fine for two people. You wouldn't want to entertain guests or anything. The units are not quiet. If you have anybody above you, you will hear every step they take, and if there are children that can be a lot of steps and a lot of noise. If something falls on the floor, it will sound like it is right next to you. But I think most of us know that. I mean, this is definitely a family place, not a place for quiet. My suggestion would be to ask for an upper unit if this is a concern. Man, we love Maui and we love this area. We love the people that work at Worldmark. This place is not perfect, but they are clearly working on it. The entire owner update scenario is horrendous and I'm wondering how many people leave for a very bad taste in their mouth. It's so much worse here than anywhere else. I just wish some of these issues could be addressed.

If you're looking for an upscale stay on Maui look elsewhere. I say this only to set expectations…read more Worldmark Kihei, with its uber-close walk to a nice beach, has everything you need for your Hawaiian vacation but some folks prefer something more upscale. There were 4 of us on this Hawaiian visit and unusual to me was a decision to cook most meals in the Kihei condo as well as pack lunches in advance to prepare for our days at the beach. For this, the condo was perfect. There are pots and pans, cups and plates, utensils and seasonings. Don't see what you need? Call the front desk and it'll be delivered to you promptly. I was on the 4th floor in a condo with 2 bedrooms and 2 baths and even a Murphy bed in the common space. There was an ample seating area to eat in, space to relax, and a balcony outfitted with table and chairs and a slice of sunset view. Parking (included) was always available in the lot just below where I stayed. There's a pool, kid's pool, and hot tub on-site and they're ample but not if you've grown accustomed to any offered by the major resorts. These are outside in an enclosed area with no views and no charm. I did use the hot tub and appreciated the temperature and its' ample size. My favorite unexpected thing about staying here is that people leave things behind when they depart for home. In the "clubhouse" there was a makeshift wall where people had left beach chairs, boogie boards, noodles, and more. Outside, on any random morning, you might find that departing guests have left a stash of groceries they couldn't take with them: loaves of bread, boxes of crackers, frozen waffles, and hunks of cheese. So even though you've made the obligatory Hawaii Costco run when staying in a condo, you might not find much need to go a second time. Across the street is an ABC Store and a snorkel rental spot and the market is a not too distant drive from here. Worldmark Kihei was a good home base from which to explore the western shore of the island and though the drive to some of the island's best beach destinations was over 35 minutes away, there were plenty of less notorious beaches to enjoy in this area for a shorter daily drive. Bottom line? Worldmark Kihei was a perfectly fine, clean, quiet place of lodging for 4 people for 8 nights.

Cool condo and only a very short walk across the street to the beach, which was super awesome to be…read moreable to go there so quickly and easily after dinner or in the mornings every day. Our unit only had an AC in the living room and just fans for the bedroom and a couple small nightstand cooling fans. We opted to stay in the living room with the pullout bed, which was nice and Chris with the AC as the bedroom was a little bit too warm for our liking. Can't complain the day was awesome. We had designated parking and there was a designated pool that we could use if we wanted to and lots of space to walk around on the grass. Couldn't really ask for more and would probably stay here again. The next time we go to Maui. Our unit did have a messed up dryer so we couldn't dry our clothes using it and had to hang them all and also quite a bit of ants but nothing too concerning overall.

Booked 8 nights, wheelchair accessible, 3 adults. Unit D12. I took photos to show the filthy…read morecondition of floors, shower, cabinets. The Teflon cookware wad heavily marred . There was sand and hair in the shower, which was not wheelchair or walker accessible. After a 5.5 hr flight, we didn't want to be displaced due to a complaint so I cleaned to the best of my ability. There was no place to hang clothing. When we did notify Vacasa, they said they would give me back the $270 cleaning fee I paid. Vacasa misrepresents the properties, and in my opinion, this was a health risk and consumer fraud case. I will report and provide photos. Bedroom closets were stuffed with miscellaneous items, vacuum, boxes, no room to hang clothing.​