This is the third time I've tried Roys and this is the third time I've been disappointed.
I kept giving them chances, thinking 'it'll be different this time', 'they didn't mean to be so hopeless', and 'damn I'm hungry, this'll do'. Well, this will not do.
Between the very sluggish service(10 mins thumb twiddling, while one waitress walked around looking out windows and actively avoided our table when we mad ourselves clear), the repeated seating mix ups(we had to move seats twice as they seated us in reserved seats, not that it had a reserve sign on it) and the fact that they seem to constantly be out of every ingredient(we tried to order meals every time and they came back saying they had no ingredients for it, after 15 minutes naturally).
To add to this, the most recent time we have been there, we had the first friendly, helpful waitress that I've seen at this place. When we were informed that they had run out of beans, she mentioned that we could possibly use something else instead of beans in the meal, to which her manager talked over her, insisted there will be no beany meal and generally shut her down, in what I can only assume is the natural order of this hoge poge, unprofessional cafe.
Don't go, its no good. read more