1. RPM Mortgage

    1. RPM Mortgage

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    Northridge, CA

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    RPM Mortgage

    4.1 (9 reviews)
    Closed 8:30 am - 5:30 pm

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    Millennial Home Lending - Scammy misleading mailpiece pretending to be from a different bank

    Millennial Home Lending

    (36 reviews)

    Chatsworth

    I wish I could give ZERO STARS! I've been working with Millennial since the beginning of March…read more Have provided them with everything they needed throughout the whole process; everything was going smooth. On Monday, 4/26/21, I received an email from our loan processor stating he received the payoff statement from our current lender and everything would be finalized by Wednesday. After not hearing back, I emailed him on Monday, 5/3/21 asking for an update...no response. On 5/6/21, still not having a response from our loan officer, I receive an automated email stating we have new documents to sign. I log in to find a "Loan Denial". Tried calling, emailing...no response! I don't know how we went from "closing in 2 days" to "denial". Between the fact that they completely ghosted me and this last minute switch, I want it known what a shady company they are!

    This is a joke of a lending company. They do not respond to emails or phone calls. We waited 3…read moremonths to see if our refinancing finally went through. We understood that yes rates were super low and they had a lot of work and COVID on top of everything. However, they had close to zero communication with us. It was ALWAYS us calling to follow up with them. They constantly left us in limbo with no answers. After chasing these people week after week, they finally make the sorry statement that we have to begin the entire process again from scratch because of their carelessness. I don't understand how they are still in business.

    Logix - Chatsworth Branch - Member, Jorge, at Logix ATM

    Logix - Chatsworth Branch

    (113 reviews)

    Chatsworth

    Switching to a credit union is one of the best financial decisions we've made!! Unlike traditional…read morebanks, credit unions are nonprofit organizations, which means they prioritize their members over profits. This translates to unbeatable interest rates--we financed a used car through Logix, and not only was the process seamless, but they also allowed us to purchase from private sellers like those on Facebook Marketplace. The customer service is exceptional; the staff genuinely cares about helping you succeed financially. The ATM issue always comes up but I feel like it's actually a PERK with Logix, you're not limited to just your credit union's ATMs--they'll even reimburse ANY ATM fees, even in pricey places like Las Vegas when the fee is outrageous. We don't pay fees!! I've also purchased a car with cash when we were outside of the range of another Logix and you can go into another credit unions branch to withdraw large amounts of cash. If you want better rates, better service, and better access, switching to a nonprofit credit union that cares like Logix is absolutely worth it.

    I love a bank that not only provides great service but great products. This financial location has…read morean amazing staff that can provide different products that will benefit your personal and professional life whether it's a personal or a small business need. They are on point and know their offerings from end to end which allows for a positive customer experience.

    Downtown Financial Group

    Downtown Financial Group

    (20 reviews)

    Northridge

    My written testimonial for Evelyn Benson, Loan Officer of Downtown Financial Group…read more Based on my experience as a realtor, whenever in escrow, my biggest concern for my clients is in the property's appraisal and loan approval phase. Not meeting them on an agreed contingency period may jeopardize the security of the client's Earnest Money Deposit if not protected on a timely withdrawal or renegotiation of the agreement. Therefore, the unity and teamwork of a loan officer and real estate agent working together in complete transparency is the definitive key to a successful plan of action. The mutual ambition to administer due diligence and secure smooth closing for the sake of the clients is the primary mission. There is a great difference between a loan officer by title and a loan officer with a mission. Based on my previous experience, I can attest that you stand out of the crowd, Evelyn. My feeling of discomfort and weariness were diminished the moment I introduced you to my clients. I watched you in action and you deserve an honest testimonial and recommendation coming from a demanding, picky, and client-protective realtor like me. I have witnessed your relentless client service performance since the loan originated, during the analysis and financial evaluation period, and on several occasions for group phone calls and correspondence with my clients. This gave me the purest trust, and peace of mind that they are in good hands. You captured my clients' hearts with obvious respect using a classroom teaching strategy which is an easy-to-understand technique to navigate the flow of the loan process. Your method of familiarizing them with the current mortgage market, the dos and don'ts, the importance of timely document submission, continuous communication, and building expectations made a whole lot of difference to pre-set the goal to clear to close on the first submission. You are transparent every step of the way and the challenges and problems are your own to conquer. You work around their chaotic work schedules and yet accomplished the fulfillment of getting the important items needed to nail it. I give you the highest accountability of understanding and knowing the loan products & guidelines you sell. Your professional determination of fitting the right loan product to meet the client's financial capability was carefully calculated. You are knowledgeable about the temperature of the loan industry and by conveying your feedback in a very sensible manner have inspired my clients to lock the interest rate on its perfect timing given the uncertainty of the fluctuating interest rates. Talking about closing, you promised to meet the loan funding on the scheduled time but instead, you delivered it earlier. You are the type who under-promised and over-delivered and this is one of the good characteristics that I'm looking for in a loan officer. I'm very pleased to reminisce the day I introduced you to my clients, and I distinguished you as an integral contributor to the success of this transaction. With tendered appreciation and admiration for your work and services, you made our mutual clients happy, the other team of Real Estate (Escrow, Title, HW, HI) is happy, and most of all, to make me happy. Let me assure you that your name is on top of the list with flying colors as my most recommendable loan service provider for all my future clientele. Thank you - Wilson dela Cruz.

    -10 if possible. Beware Joseph. Very short version , if you want to be lied to and have your money…read morespent for you, this is the company. This company allowed us to fund our loan March 18 and as of May 9 we still have not moved in. It was promised to be delivered vacant by the realtors, and no one, including downtown financial thought pertinent to ask for that proof before closing or funding the loan. They also required very pertinent information to be left off of closing paperwork. We reached out to Victoria, the CEO of the company. She only pointed fingers at the paperwork we signed, and the things we had to do towards making loan payments, even though we are not living in the purchased home most of which we already knew. She took no responsibility for her company or Joseph or showed any empathy for our horrible situation. We did email her later and went unanswered. These are NOT fiduciaries Certainly weren't ours! I will attach two pictures with two completely opposite answers for the same question.

    RPM Mortgage - mortgagebrokers - Updated July 2026

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