SMPL Mortgage came highly recommended by a super solid financial planner. I put all my trust into this firm. They were smart, efficient and got me a very good rate on my re-fi. It took me almost a year to turn around my financial situation and Mr. Thompson was right there to assist me again. Getting me to handle the details on my end is like herding cats and they gently guided me in the right direction and would not let my fear of forms muck things up. The SMPL Mortgage team provided high touch communication and updates so I was always in the loop. Mortgage brokers are not all the same. They proved it to me! Let them prove it to you. read more

John Thompson - SMPL Mortgage - Business card - Mortgage Brokers Near Me - Pasadena, California

We just closed a deal on 9/4 using Kal and her team as our brokers/lenders. My fiancé and I were first time homebuyers very eager to find our first home after COVID cancelled our 8/9/20 wedding. We prequalified the first week of May, but actually changed over to Kal's office right before we found THE ONE in late July. Our first lender was nice, but she just didn't make a lot of sense with a lot of her responses. Finding a lender that is honest and knows his/her stuff is SO IMPORTANT! Right away when we switched to Kal's office, she held a Zoom presentation for us where she broke down all our loan options, showed us various pricing and payment scenarios, and explained the best options and why. We didn't get this at all from our first lender, so we really appreciated this, esp since we were newbs. Kal and her team alongside, the office of our realtor and the escrow squad, CLOSED IN UNDER A MONTH! We opened escrow on 8/10 after signing 8/8 and we picked up our keys after everything was recorded on 9/4! Kal sent a sweet surprise with the mobile notary when we signed our papers, too! I'm a lawyer and my fiancé is a bank manager and HELOC specialist, so by nature of our careers, we know a lot more about this stuff than the average person. HOWEVER, even with those backgrounds, the first time buying process is so scary and intense and full of soooooo much info. That's why we were grateful to have switched to Kal's office because she really took the time to explain everything and make sure we understood fully. Thank you Kal, David, and Erin for all of your hard work and expertise! read more

Kal and the team were so wonderful with us throughout our home purchase process. Kal was always thoughtful and considerate and very diligent in ensuring that they did things in a timely manner and to help us lock in a good rate. I really would recommend her and the team to anyone - they are responsive, pleasant to work with, helpful with addressing any concerns or questions we had and we felt very supported in what could be a very stressful process read more

We were recommended by our good friends and had high expectations from the get go! The team that John Thompson has created are all AWESOME! They were patient, thoughtful, efficient, professional, knowledgable and reliable. When we first discussed our options the bank we chose, we were told would be most challenging. They were indeed correct, John has tremendous experience in the market place and will guide you and what best suits your needs. The entire team are fabulous to work with. John will video tape your documents and he will explain them thoroughly and if you are like us continue to review again and again! Thank you John, Sophia, Jennie & David!! read more

5 star service all the way. Not only do I plan to use them in the future, but I wouldn't consider anyone else. Highly recommend.

Kal, John and their entire team were amazing. They keep you updated on a daily base until they get it done! Would definitely recommend them. read more

John and his awesome team at SMPL Mortgage helped us purchase our first home. They walked us through each step. They patiently and clearly answered all of our questions (and we had a lot of questions as a first-time home buyer). The best part was they provided us with options. They provided us with models with different scenarios (e.g., what our monthly payment would look like if we put down 10%, 15% or 20%). It was extremely helpful to view the models to make our final decision. John and his entire team are very professional and a wonderful group of people. We are their client for life!! read more

John, David, and Sophie are great! John does an outstanding job of ensuring his team is knowledgable and responsive. All my questions were answered quickly and in a detailed manner. I had what was, for me, a somewhat complicated refinance that required John to outreach to other mortgage company representatives, escrow folks, appraisers, attorneys, and others. He moved quickly through each step, he removed barriers, and made sure everyone from the various teams was aligned. I highly recommend John and his team! read more

John and his team helped us refinance our home last year. We appreciated his exemplary communication, professionalism, and patience as he helped us navigate an intimidating and new-to-us experience. Absolutely exemplary service from start to finish, and we really appreciated that we were able to do almost everything remotely. We have already recommended John to friends! read more

John and his team were absolutely amazing! The communication was just outstanding, the best I've experienced ever.. and we've refinanced quite a few times in 20 years with three different properties. I highly recommend them! do not go anywhere else! tell your family, your friends, your neighbors, John and his team will help you with ease thru what can be stressful anywhere else! Thank you!! read more

In what can be a confusing and stressful situation, John and his crew are truly awesome. They're always available by phone and take the time to answer both good and stupid questions with professionalism, friendliness, and patience. You can't do better than having this team on your side. read more

Did a fantastic job with our home purchase and our refinance. Great customer service and communication. Helped us save a lot of $!

We had a great experience with the SMPL Mortgage Team - highly recommend them. They were fantastic about holding our hand and making the whole process clear. read more

I had worked with Kal and John about 2 years ago. They were very professional, and did an excellent job on getting everything done very quickly. Just refinanced about a month ago with them. John's son David is now working there. He handled my loan this time and did an excellent job! I would highly recommend them to anyone if they are looking to refinance, or are going to purchase a home. read more

I am a data focused individual. I have some difficulty making a decision without my questions answered, and answered in writing. When in the past (recent and distant) i have looked into refinancing, i had one key question which none of the various brokers I spoke with could answer: does this make financial sense to do, and how much will i actually save in interest over the life of the loan? John not only answered that question, in writing, but walked me through hos various different loan products and payment structures would influence that result, live, on the phone with my over zoom, so I could see how everything impacted each other. Outstanding service and clarity. I cannot recommend John highly enough. read more

John and Kal are exemplary in mortgages. This is our second mortgage with them. (mortgage then a refi). They are seamless, patient and professional. They get the information needed quickly and find the solution that will fit your needs. The best part is - they have the best personalities EVER. Professional, yet witty. I cant say enough about this team! I highly recommend them. read more

John and his team were very helpful in securing our loan for our first home purchase. He explained every detail and the various options we had when it came to loan types, terms, and the wealth breakdown advantages or disadvantages when choosing the right loan agreement. We were able to close our property in under 30 days and securing the loan was a big aspect of that. read more

John and Kal and their team responded quickly to my inquiry about refinancing. John put together a quick video and spreadsheet to show us our best options, and once we were ready to move forward, the process was pretty quick. Documents/paperwork can be submitted online (securely), and communication was efficient and clear. I would highly recommend John, Kal and the whole SMPL team! read more

John was so helpful to me in refinancing my home. I was faced with challenges and he patiently and expertly guided me through every challenge. David was helpful with the details and keeping me informed. The company provided thoughtful and appreciated celebratory gifts at closure. They are a thoughtful group and provided excellent service. I highly recommend them. read more

Buying home during the pandemic was hard enough, getting the great loan we secured seemed exceptionally easy and we always felt they had our best interest at the top of their priorities. John's team really made this part of the home buying experience care free and trusting so we could focus on the home and other many thing associated with buying a home. I don't see us moving again, but, if we do and/or plan a re-fi, we'll definitely be back with them. Thanks John, and especially Kal! read more

Thank you so much Kal, John, Sophia and Erin for going the extra mile for my refi over the busy holiday season. What a pleasure to work with the team. Professional and very responsive!! Thank you!! I would highly recommend them to anyone looking for assistance with loans or refis. read more

Kal and her team were awesome! I have been thinking of refinancing for a long time and had many issues, but they were patient with me and finally got me a loan when other lenders said they were not able to. Sophie and David were always helpful back-ups when I had questions. Loan went through and the personal service was amazing. You would think you were their only client!! Thank you so much for helping me shave off over $1000/month off my monthly mortgage!! read more

Thank you once again! We have used the TG Mortgage team twice. They guided us through the process of purchasing our home and most recently to refinance the home. A positive experience all around. Excellent support and communication. I would highly recommend them. John, Kal, David, Erin, Keep up the great work! read more

I love John, Kal and his whole team. It's easy to stay cool and collected during an easy transaction, but how you react during more difficult transactions really shows you the character of the people you work with. We had a more challenging deal, but John and Kal worked so incredibly hard to make our home a reality. We worked with him for almost a year prior to help put us in the position to buy a home, and I can honestly say without them it would not have happened. Thank you John and Kal! We are very grateful for your help and are more than happy to refer you to our friends and family. read more

Simply put -- John Thompson and his team at SMPL Mortgage are absolute masters. I've been through this process a couple of times in the past and never has it been so painless, informative and fast. John was referred to me by a good friend and he sure did not disappoint. If you're looking for a clear, concise and super trustworthy team, then look no further. Thank you John Thompson and SMPL Mortgage! I still can't believe we're done! read more

John, David, Sophie, and the entire support team are amazing. The refi process can be challenging, however, they kept us in the loop throughout the entire process. The right person was always readily available to help us with any questions. I highly recommend them for any of your mortgage needs. read more

John and Kal make a great team, as well as Tina. They helped us prequalify so that when we found the right house, it was seamless to get into escrow and close. Would highly recommend them!! read more

John, Kal, and team helped our family refinance our home and their professionalism, knowledge, and responsiveness are the best in the business. We worked closely with John and he took the time to explain the data, rates, and impact to our payments, cash flow, and long term financial goals. We had accurate information to help us make the right decision for our family and we know that John was looking out for our best interests. We highly recommend John and team for your mortgage needs. read more

John, David, and Kal were the absolute best team with which to buy our first home. They taught and explained to us the many twists and turns of home buying, language and tricks of the trade. They worked within hours of us finding a home that we liked to search out a loan with the exact limits we wanted that would please the sellers during a bidding-war type of environment. After many disappointments, they were the ones who did everything that they could with credits and help to make us the strong buyers and get us a home. They were always on our side, honest about our limits, and hard-working in helping us. You will never regret knowing them. read more

What a great guy and awesome support staff. Truly one of the good guys that does things the right way and cares about his clients.

Kal and John are awesome!!!! They repaired the damage done by an online lender who couldn't follow through. They are in constant contact and have a very personal touch. I highly recommend Caliber specifically Kal and John to anyone looking at buying or refinancing a home. read more

When I explored the possible reverse mortgage option, the most crucial task for me was to find the right agent. I did extensive (believe me, I did!) research in the Los Angeles County region and found John Thompson, a "Certified Reverse Mortage Professional" by National Reversed Mortgage Association. I consider him and his team (especially ever supportive and empathetic Kal) at C2 Financial / TG Loans were a godsend! When you walk into their office, you feel right away that you can "trust" that they'll be on your side every step of the way. And they delivered with the most supportive and efficient manner despite my endless questions and revised requests. I feel I'm armed with the most confident team on my side for years to come, and I'm deeply thankful for their service! read more

John and his team are helpful and informative. Going through the mortgage process is a little like going to the dentist but tgloans makes it as a pain-free as possible. We were getting a run around from our past lender and decided to go back to John. So glad we did. read more

I can't say enough about how easy it was to go through such a hard process! Everyone at this office was professional, helpful, patient, kind, and even funny. You may forget that this whole endeavor is supposed to stress you out. Highly recommended. read more

Five stars for John Thompson and his team! As a first time home buyer I could have been easily be overwhelmed by all there was to do and learn about financing my purchase. John not only offered creative solutions to help me reach my goals, but also patiently guided me through the process, educating me on the pros and cons of the different options we looked at. To compliment John's expertise in financing and interest rates, he has put together a great team of knowledgeable, friendly people, whose costumer service oriented approach helped me keep my sanity during this nerve racking time. If you want to deal with a Mortgage Broker that will see you as a human and not just a dollar sign, John Thompson is your guy. read more

From start to finish, Kal and John were responsive and answered our questions, helping us make important decisions about our home loan. As I read in another review, they give personal assistance and are committed to making the experience a positive one. Kudos to the Caliber/TGL team!!! read more

I've gone through getting a home loan or a refi many times in my lifetime and this was easily the best experience. You had a good grasp of understanding where you stood every step of the way and what you the borrower needed to do or provide. Also, it was very clear to me all the options I had and the upsides and downsides of each choice. Getting a home mortgage or a refi can be a difficult proposition but these guys make it as easy and as comfortable as possible. Please contact them if you are looking to get a home loan, you won't regret it! read more

We have worked with John Thompson and his team for our first home purchase and again for a refinance two years later. Both of the transactions went perfectly smoothly and everyone on his team was a pleasure to work with. They are all so kind and informative, and perhaps most importantly got us a great deal in a timely manner. I highly recommend! read more

I would highly recommend John Thompson and his super team! This wasn't my first home purchase, but still I felt like I learned so much from this experience. Throughout the process, I definitely had my "freak-out" moments, but John and his team were always there to provide information and re-assured me at every step. My favorite aspect of dealing with them was definitely the movies. From mapping out mortgage strategies to describing the home buying process, I was able watch them whenever I had the time, and re-watch them when I wasn't clear. I really cannot praise them enough. Even my own realtor, who typically works with their own inside lender was very impressed with the service John Thompson's team provides. read more