If I can give lower than one star, I would. Poor customer service. They sent my computer back…read morewithout insuring it and now it's gone. When I asked them to file the proper claim as per Fed Ex, they said no. They refuse to help me, and now I am out a computer and the money. WHY IN THE WORLD would they send something out without insurance? Their response, 'We don't have to', but I HAD TO AS PER THEIR REQUEST when I sent it to them. I am following up with Fed Ex and BBB and whoever will listen to me regarding this matter.

Horrible service and computer. My son's laptop has been restarting since day we got it while in…read moreuse. This happens while doing college exams. Went back and forth with support did all the stuff still doing it. Sent to get serviced during sons winter break and it is doing it again. Apparently service needs to be done 2 more times before they will replace the faulty laptop. Of course I can't do that in middle of semester but they don't care at this point my warranty is up in 2 weeks and I will need to buy a new computer due to this issue. DO NOT BUY ACER LAPTOPS THERE SUPPORT AND SERVICE STINKS AND THEY DO NOT STAND BY THEIR PRODUCTS.

They Really Go the Distance!…read more When my external HDD crashed, I took it to Roger's PC Services hoping for a miracle. Joshua worked on it for a full day, trying everything in his toolkit to recover my data. While the damage was beyond what could be fixed without specialized equipment, I was really impressed by his thoroughness and honesty. He didn't just give up - he explained why it needed a clean room environment for recovery and referred me to a company he trusts for that level of work. Plus, his recommendations for a replacement SSD drive were spot-on. Here's the kicker: he didn't charge me since he couldn't complete the repair, but I insisted on leaving a tip because his time and expertise were absolutely worth it. Great communication, solid knowledge, and genuinely cared about solving my problem. Would definitely return for any future tech issues!

super happy with the work I had done. Asked for some recommendations for some upgrades I've been…read moreplanning to get done. He recommended some things and once I decided on something he got it done quick. got back a PC that looked new and worked twice as good as when I brought it in. was very knowledgeable and could answer any question I have. I would definitely trust him with my PC again.

We built a new home and installed a network with four access points that I installed. I needed a…read morelittle help at the end working out the IP addresses back to the 24-port switch. I called PCD Cyber at 2:00 PM, they had a tech at my home by 4:00 PM. Braden had the system up and running in less than ninety minutes. He was courteous and knowledgeable and provided service that was excellent. I highly recommend PCD Cyber. Thanks!

Great personal service! I had been struggling with an issue on my printer/computer compatibility…read moreand Rachelle came to my house and fixed in one visit what the last guy couldn't figure out in several visits. This is a husband and wife team that really know their stuff!

Repaired 3 of our laptops back to back. The first needed a new keyboard. The second needed a new…read moretouchscreen. The third needed fans replaced. Total came out to $450, which included mobile pick up and delivery. So convenient! And very friendly!

Very pleasant to work with. Communication was great and price was reasonable. A good guy.read more

We had an issue with my son's computer. He downloaded a "safe" site from school and it wiped his…read morecomputer. We had to buy a new operating system and memory. No one would touch it because they all wanted to charge us to put theirs in. After market parts apparently are bad. So another place recommend ES. I took it in. The guy looked it over. Wrote out a work slip and in two days they fixed it! Works great, "knock on wood". Their cost isn't bad either. Highly recommend this place if you just can't seem to get your computer to behave. They are super nice and it's privately owned. Small businesses ROCK!

our family has been customers for many years now. Excellent customer service whether for purchasing…read morea new, or re furbished computer, hardware or software questions or repairs , web security.

Shaun knows his way around a computer. He runs his business out of his home. You put down a deposit…read moreand pick a time to drop by. He fixed up a weird glitch my MacBook was experiencing, and I haven't had an issue since.

Thanks Shawn!! You really do a great job!' Took my old…read morecomputer and transferred all my cherished photos and documents to my new computer!! I would highly recommend for any computer repair, updates and anything to do with your home or office computer!! My go to IT guy!!