Our family had to move my dad to assisted living on short notice, and Caring Transitions of…read moreRochester exceeded every expectation. Neil was responsive and accommodating throughout the process. Kristen led the move with exceptional skill, and her team treated my dad with patience and respect during what can be a very emotional time for a senior. They managed the downsizing process thoughtfully and handled his belongings with care, from packing to setting up his new apartment. Their professionalism made a difficult transition much easier for all of us.

I had a lot of anxiety about how I would get the items in my deceased mother's apartment disbursed…read more Karen and her team took care of all the issues and relieved me of all the stress. Great job.

Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

AVOID AT ALL COSTS NOTE: I'm going to be 100% honest with my…read moreexperience (unlike the agent who selfishly used 5 stars to promote herself): My Wife and I were looking to purchase a home in Rochester, as we were moving there for work. I worked previously as at Realtor, so I was familiar with the steps and how a typical purchase could go. We used a real estate agent from a separate company (that was wonderful) and found a home listed by RE/MAX, specifically Robert J. Piazza Palotto. We put an offer in after seeing the home in person and began our inspection/due diligence. This is where it only went downhill: There were several statements said to us during the initial viewing of the place that were found to be very misleading. The service was rude, condescending, and the general feeling was very pushy and uncomfortable. Even worse: the further we dug, the worse it became. The inspection and attorney's research yielded even more terrible (known or unknown) issues, which made us glad we were not obligated at that point to go through with the purchase. In my experience, Real Estate companies were to return the good-faith deposit when requested, in a reasonable amount of time: 7-10 days was typical so that the buyer could use the money to pursue another home. In our case, after several blunders by them, miscommunications, and ignoring our attempts to contact the office, we were given our deposit back after more than a month. Unfortunately, since we didn't have the initial deposit back, we were not able to wait any-longer as we didn't know how long they would keep it. We ended up needing to secure an apartment instead of purchasing a home like we had hoped. We were also put on financial strain as it was a significant amount of money to not have for that long. Summary: avoid this company at all costs. From the agents, to the Admin in the office, this company is the furthest thing from professional I have ever witnessed. I was an agent for years before this so that is saying something. The listing was problematic from the start and holding onto our deposit for more than a month was simply unnecessary and highly unprofessional. I wish we would've known before we started, so please, buyers AND sellers, heed the warning. NOTE: Please do not contact me to remove this review. I was honest and I want to make others aware of my experience. If you would like to get better reviews, please be a better office. Thank you.

Joseph Gizzie will not work with anyone until they have a mortgage pre-approval. He says he won't…read more"bother homeowners or tenants" without this. So, don't bother calling him unless you are already pre-approved. I have no idea if the other agents here have the same policy or not.

I had a wonderful home buying experience with Keith. He was very timely, knowledgable, and easy to…read morecommunicate with. He assured that my offer and negotiations were prompt, assuring me success in this market. The process was incredibly smooth and I was happy to have Keith on my side.

Keith was fantastic throughout the process and answered all our questions promptly. My wife and I…read morework opposite schedules but he was very flexible and made himself available. We appreciated his straightforward approach and honest opinions.

I was so impressed with Corey Moran. From showing us houses to making sure we had everything in…read moreorder at the closing, it was smooth sailing the whole way. He also responds immediately, which I greatly appreciated. I cannot recommend any higher.

Before choosing a real estate agent, we conducted a lot of research to see who would be the best…read morechoice for us. We had been referred to over 30 agents from coworkers, friends and family. We decided to go with Erin Duffy Kruss at the Mark Siwiec Team Real Estate. She is someone that you can trust and is awesome to work with. She proved that time and again with her thorough knowledge of neighborhoods, home construction and the local market. Every time we viewed a new property Erin would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc. The Rochester, NY market has been a fast paced one in 2018 with high demand and quality homes priced right going extremely quick. Erin was there to help us navigate the fast paced market and aggressively got us showings early and very promptly based on our schedules. It took us quite some time and months to find the perfect home for our family. Erin was great to work with the entire time. We felt bad that when we did find our dream home in Fairport, NY., it was weeks after Erin just had her first child and was still on maternity leave. This speaks to the level of commitment, professionalism and dedication she had to us and our family still helping us out. Erin led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far. In short, she was always on our side working to make our house purchase as simple and successful as possible. The best part about working with Erin was that she was always more focused on answering our questions, giving us good advice, and finding homes that met our needs than she was on closing a deal. We would highly recommend her to anyone. Thank you Erin very much for everything and everyone at your company, they went above and beyond helping us. Thank you,

I've had the chance to work alongside Bonnie Pagano for close to five years now, and I can honestly…read moresay she's one of the most dedicated real estate professionals I know. Bonnie has what I like to call a DFQ mindset -- "Don't Ever Quit." When a deal hits a bump in the road, she doesn't get discouraged or walk away. She leans in, gets creative, and keeps working until she finds a way forward for her clients. One thing that really stands out about Bonnie is how creative and intuitive she is. She has a great ability to read situations, think through different angles, and come up with solutions that help everyone involved. As someone who works closely with agents, I can say she's also a great partner to collaborate with and always focused on getting the deal across the finish line the right way. She also brings a positive, forward-looking attitude to the work she does. Bonnie truly cares about helping people reach their goals, whether they're buying their first home or moving on to the next chapter. If you're looking for a real estate agent who is persistent, resourceful, and committed to her clients, Bonnie Pagano at Core Agency Real Estate is someone you want in your corner.

From the owner: Bonnie Pagano is an experienced, award-winning realtor in the greater Rochester, New York area…read more Bonnie is committed to providing outstanding communication and excels at the latest technologies, such as digital marketing, to sell your home. Call now!

I called for some information about an appraisal that had nothing to do with them. They took the…read moretime to answer all my questions even knowing I wasn't going to be doing business with them. That in itself makes them a five star company to me. Thank you for your time.

From the owner: We provide appraisals for Estate, Divorce, To Contest High Property Taxes, Bankruptcy, To Establish…read morethe Replacement Cost for Insurance, Mortgages, Foreclosures, and more. We are VA, FHA, USDA, ERC approved. Call us for more information.

I loved every minute of living here. There are so many perks that come along with this apartment…read morebuilding, which is why it was so sad leaving. The only downside (for us) was that it's an apartment so we quickly grew out of the space and had to move to something with 3 floors and a basement just to fit all our stuff. Regardless, I'll go on telling the love story of our stay at 1600 for three years. This was our first time living together as a couple (aww). We couldn't find anything that met our needs until Willy stumbled on 1600 East. It was in our price range at the time -- our rent for a one bedroom was $1000 (split $500 each) with nearly everything included... I'll get to that in a minute. When we rode the elevator to the 9th floor and looked out at the view of East Ave and Cobbs Hill, we knew we found the place. All the perks: - We lived on the 9th floor so the view was amazing. Literally it's what sold us on the place. - It was super clean and newly renovated -- new stove, dishwasher, microwave, fridge, cherry wood cabinets. We kept the carpet (new), but most apts have gorgeous wood floors. - Kitchen was small, but opened up into the living room so we made it work. Still good for entertaining in that sense and made it seem less constricting. It fit most of our stuff... until the bigger appliances like Kitchen Aid Mixer, bread machine, and crock pot were Christmas gifted to us. - Lots of closet space considering the space. Enough to store all my suitcases and holiday decorations with room to spare. - There's a gym downstairs -- it's small, but has two treadmills, two bikes, a few weight machines, an elliptical, and room to do abs/stretch. *Super convenient since all I had to do was ride the elevator downstairs to get a quick workout without leaving the building* - Basic cable, heat & A/C, electric all included in rent. We paid ~$60-70 every 3 months for water, which I think is now included for new tenants. We upgraded cable & internet. - They have storage units in the garage -- costs extra per month, but not too expensive. I think Willy paid $35/mo. for a large unit. - I recommend living on the East Ave side -- gorgeous views. Although you will hear the crows that lay claim to the giant tree in front in the wee hours of the morning. The University side has the train. Take your pick. - Awesome back patio with grills and tables. - Party space you can reserve or hang out in -- theater room, kitchen area, billiards room. - Concierge service -- Cole is the best! They also deliver your packages to your door. A nice gesture. - Garbage and recycling taken care of by the building -- all your have to do is bring it to a room on the 1st floor. Plus a garbage chute for the little things. - Mail chute -- never realized how convenient that was until now. - They allow cats -- but there's an extra $25 fee/mo. - Easy rent payment online or autopay. - Their staff shovels and plows in the winter. - SO soundproof. You can't hear anything ever. - Property manager kept the place in tip top shape! And threw parties for the tenants -- summer and holiday party -- with free raffles to win kick ass prizes like flat screen tvs and game systems. - Good mix of people. When we first moved in a lot of people assumed it was an old folks place, but we lived down a hall with mostly 20-somethings. There are a few tenants that are older, but they're fun to talk to and have lived there for years. Downsides: - A one-bedroom was small after we accumulated lots of stuff and both started working from home. We needed office space and more storage. - Transitioning to a two-bedroom was out of our budget and didn't seem like a worthy expense just for the 2nd room. - It's hot all the time. We were on the 9th floor and sometimes had to open our windows in the winter to get some fresh air because it was often pushing 74 from the heat rising from other apartments, also it's a small space that warms up quickly. I recommend a humidifier in the winter and fans. - Laundromat-style laundry. Never had any issues, just a pain and reminiscent of my college days. The upside is that nothing was ever stolen. Just set a timer when your stuff is done because people may remove your clothes from the washer/dryer if too much time has passed. All in all, I miss this place a lot. Saying farewell was like the end of an era... like the Friends finale. I may have shed a tear. Couples - consider it for your first apartment...

I highly recommend the 2nd listed review by James. It lists details that are important and which…read moremath-types like me would not think of. I'll add the fact that the office staff Stephanie and Anna are gems. They couldn't have been more kind and helpful when I needed it. Great place, great location, great amenities, great price, great people.

I had the pleasure of working with Emily Martini on both the sale of my previous home and the…read morepurchase of my new one. After consulting with agents from several other brokerages, I found Emily after she completed a successful sale in my neighborhood, and I'm so glad I did. Emily was professional, friendly, and incredibly responsive. She offered excellent advice on how to maximize the sale price of my home, from staging recommendations to pricing strategy. Her guidance was never pushy--it was always honest, transparent, and focused on what was best for me. Thanks to Emily's expertise, I sold my home for far more than I ever expected, and the Bespoke behind-the-scenes team made the entire process seamless and stress-free. Emily then guided me through the buying process. In such a competitive market, I was anxious about finding the right home, but she made the experience so much easier than I expected. She quickly understood exactly what I was looking for and consistently sent listings that I never would have considered on my own--but ended up loving. Scheduling showings was effortless, and her insight during walkthroughs was invaluable. She was honest about what she was seeing, pointed out both the positives and potential concerns, and helped me feel confident and knowledgeable every step of the way. When it came time to make offers, Emily was exceptional at developing a strategy that balanced being competitive without being reckless. Thanks to her expertise and advocacy, we were able to secure the perfect home while staying under my budget. Even after closing, Emily has continued to be an incredible resource. From recommending trusted vendors to offering thoughtful advice as I've settled into homeownership, she's remained someone I know I can rely on. I would recommend Emily and the Bespoke Team to anyone looking to buy or sell a home. She exceeded every expectation I had and was better than I ever could have hoped for in a realtor.

We worked with Taylor Presley to buy our first home in 2020, and again to sell and buy in 2025…read more She deeply understands the strategy of the current market, which helped us get multiple offers and ultimately an amazing sale price for our home. In the buying process, she is patient, honest, responsive, and always acted in our best interest. It can be a defeating process to buy in a sellers market, but she was very motivating and helped us feel like we always had a plan and were on the right track. Ultimately she helped us score what we hope is our forever home!