We worked with Taylor Presley to buy our first home in 2020, and again to sell and buy in 2025…read more She deeply understands the strategy of the current market, which helped us get multiple offers and ultimately an amazing sale price for our home. In the buying process, she is patient, honest, responsive, and always acted in our best interest. It can be a defeating process to buy in a sellers market, but she was very motivating and helped us feel like we always had a plan and were on the right track. Ultimately she helped us score what we hope is our forever home!

I am so thankful that we have been able to work with Alex Cope! She took us on as we were first…read moretime home buyers in 2015 and found us a gem and scored us an amazing deal, and now in 2024 she was amazing with helping us sell our house so we could move on to our next home chapter! Buying and selling a house is a very emotional experience, but she was there every step to make sure we were taken care of and making the right decisions! I can't recommend her enough!!

Kelly was absolutely fantastic and I'd give her more the 5 stars if I could! She was so…read moreprofessional and set realistic expectations about the current market, which was extremely helpful. She never tried to talk us into a house and helped looked for red flags during our tours, which was great since my husband and I were first time homebuyers and weren't always sure what to look for in terms of identifying issues. She took the time to explain the house buying process in depth and made sure we had all the information we needed to make informed decisions. We always felt like a priority and that she was looking out for our best interests. I'll always recommend Kelly and will use her again if we are ever back in the market!

I can't say enough good things about Kelly. You will be hard-pressed to find an agent who is as…read moreknowledgeable, supportive, and communicative as Kelly. As a first time homebuyer, I was very apprehensive about starting the home buying process but Kelly was with me every step of the way. She broke the process down for me and was available to answer any questions I had, no matter how small. The window to view houses in this market is very small but I had 0 issues getting in to see houses. Kelly worked her magic to set up appointments for me, even at the last minute. When I finally found a house I loved, Kelly was able to help me craft an offer that was competitive and ultimately got me in my dream home. She was, and continues to be post-closing, professional and supportive. I will be recommending her to everyone I come across that's looking to purchase or sell a home

Kyle went over and beyond on the sell of my home in Henrietta. Being in California while the whole…read moreprocess went on, I had to put all my trust in him and I'm glad I did. He kept me in the loop, especially when there were challenges at my property, especially when he raced over at midnight to check on my property. He definitely was a life saver in that moment. I highly recommend him to anyone that is looking for a honest, responsive real estate agent instate or out of state. Great professionalism and communicator!!!

Kyle was fantastic in helping us move from out of state. He was knowledgeable, honest, acted with…read moreintegrity, and entirely focused on customer service. He made things easy and was very flexible. He was very patient with all our questions and needs. I highly recommend him.

Tracey was our real estate agent on both sides of a transaction. She did an outstanding job…read morehelping us sell our home and purchase another home. She was willing to go the extra mile to make sure everything went through smoothly. She even made calls on her vacation to facilitate the closings. We would whole heartedly recommend Tracey.

Tracey was our agent when we bought and sold our house. For both events, she made the process so…read moreeasy! She took care of everything, and especially when we were out of town and limited in what we could do. When we needed any kind of home or legal service, Tracey had a referral. Now that we've moved out of Rochester, I hope we are able to find an agent as up to par as Tracey.

I was so impressed with Corey Moran. From showing us houses to making sure we had everything in…read moreorder at the closing, it was smooth sailing the whole way. He also responds immediately, which I greatly appreciated. I cannot recommend any higher.

Before choosing a real estate agent, we conducted a lot of research to see who would be the best…read morechoice for us. We had been referred to over 30 agents from coworkers, friends and family. We decided to go with Erin Duffy Kruss at the Mark Siwiec Team Real Estate. She is someone that you can trust and is awesome to work with. She proved that time and again with her thorough knowledge of neighborhoods, home construction and the local market. Every time we viewed a new property Erin would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc. The Rochester, NY market has been a fast paced one in 2018 with high demand and quality homes priced right going extremely quick. Erin was there to help us navigate the fast paced market and aggressively got us showings early and very promptly based on our schedules. It took us quite some time and months to find the perfect home for our family. Erin was great to work with the entire time. We felt bad that when we did find our dream home in Fairport, NY., it was weeks after Erin just had her first child and was still on maternity leave. This speaks to the level of commitment, professionalism and dedication she had to us and our family still helping us out. Erin led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far. In short, she was always on our side working to make our house purchase as simple and successful as possible. The best part about working with Erin was that she was always more focused on answering our questions, giving us good advice, and finding homes that met our needs than she was on closing a deal. We would highly recommend her to anyone. Thank you Erin very much for everything and everyone at your company, they went above and beyond helping us. Thank you,

Was looking to purchase a home in the Henrietta area ... Spoke with Susan Kachurak…read moreIn the Pittsford branch called her about 6 times left many voicemails and never got a reply at all We called from a different number and she answers quickly spoke with her about the issue of her not replying to us .. Ignoring us never called back... She said she was busy didn't have any time to call or let us no what's going on Susan Kachurak said she would call is back half n hour later and guess what she hasn't even called us 1 one about this house .. Never ask us any ?.. Just quick answer I'm busy if your selling a house wouldn't you make a time or effort So after finally getting in contact with her she sent us a email to summit a offer .. .. Still no phone call oh hi how are you doing when would you like to come in drop off paper work ... Anything It sounds like she doesn't wanna deal with us or hell is at all .. She's to busy .. If you go to Nothnagle in Pittsford. Stay away Susan Susan Kachurak Susan Kachurak Nothnagle in Pittsford ny

We placed an offer on a home with a deadline, the sellers agent did not take it to the seller…read moreuntil our offer was expired. When he did take it to the seller, there was another offer that was excepted. When we called upper management about the situation we received nothing but lies and contradictions

Fallane and her team are excellent!!! They will help you every step of the way during the home…read morebuying purchase. They also have an excellent referral program for current customers with great monthly perks, and zero strings attached like other companies may do. They very much value their customers and treat them well. I highly recommend reaching out to them if you're looking to buy or sell.

From the owner: The Property Girls Team is a top 1% real estate team in the Greater Rochester area, founded by…read moreFallanne and Danielle. Known for their top-tier marketing and innovative approach, they combine strategic pricing, high-impact exposure, and strong negotiation to consistently deliver standout results. What sets The Property Girls Team apart is their real-world experience beyond traditional real estate. As active investors, short-term rental owners, landlords, and business owners, they bring a deeper understanding of how properties function not just as homes—but as assets. This perspective allows them to guide clients with a level of insight that goes far beyond the average agent. Respected within the industry for their forward-thinking strategies and ability to stay ahead of the market, Fallanne and Danielle have built a reputation for delivering results while keeping the process efficient, organized, and client-focused.

Jeff's team has helped two buyers and a seller of mine and went well beyond to provide great…read moreservice. The first time home buyers were very nervous and Jeff held their hand through it all. The second buyers were difficult from a financing perspective. We had to switch lenders at the last minute and Jeff found another one and handled the transaction professionally. He even calmed down the sellers when they started to get anxious. For the seller I referred, Jeff's team took the listing over from another brokerage, had the home virtually staged and spruced up, raised the price and sold it in 3 weeks. They have be great to work with.

Went to an advertised open house in Batavia on 11/10/19. Property was listed by Jeff Scofield -…read moreRe/Max. Scofield was not there nor was any representative from Re/Max. Tried calling Scofield by phone but no answer. Left message but still no call back several days later. Not very professional or reliable.

Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

went to 1 apartment showing damaged floor boarding that was advertised as having "new floors" and…read morehad a horribly pee-soaked shared hallway leading to the unit. The apartment was still occupied by tenants who had their belongings out in the open (because it is their home, although they rent. Landlords seem to forget that). only 5 minutes into the showing, the 'landlord' was glued to her phone and ignoring potential tenants. Kind of like she said what she needed to say at first, then the quarter ran out of the jukebox. further, I watched people come in, BOLT to the bedrooms (without looking at the kitchen/living room) and say 'go go go' while rushing out the door. I'm more than positive that Kristin let people rob her tenants without checking who was there for the showing. several strangers had shown up in the time we were there and there's no way to keep track of everyone. this landlord should probably just go back to bartending. the entire experience was foreboding, and I recommend anyone to check out other reviews with similar experiences. seems to be a pattern.

I have lived at 90 Alexander St Unit 1 for the last 2 years. At first glance it seemed like the…read moreperfect way to start my journey in Rochester. It started with electrical outages here and there that were initially quickly resolved. When I re-signed my lease a year later it got a lot worse. In July whenever I would use my microwave it would trip the circuit and I had no access to the breaker. It took on 3 occasions 4-5 days to flip a breaker. Causing me to lose 100s in groceries. Essentially being without power for 3 weeks with a day or 2 in between outages. I was told that my microwave was defective and replaced it. The microwave was not the issue as these outages kept happening. They then replaced the breaker. I was told by someone on their maintenance team "This building needs to be rewired but they are too cheap to do it." These outages would come once a month sometimes twice. Eventually, they rewired it so that the lights in my bathroom and bedroom don't work but it would prevent my appliances from overloading the circuit. The furnace died this last December for a week. In one of the coldest weeks of the winter. This past week, the whole building has had no hot water and while fixing it a pipe burst causing my living room and the entrance way to the building to flood. I have requested some sort of relief to these situations that have cost me a lot of money. I couldn't even get an apology from the property manager. Don't rent from Wilco, they don't maintain their properties, don't care about their tenants and don't deserve your money. Save yourself money and headaches, and find a better option for your rental needs.