I called RPR Tree Service and they (the owner's daughter) came out the same day to give me a quote....The quote was great. However, when we tried to contact the owner and let him know that we wanted them to do the tree removal, he didn't even know who we were. He asked that we text him a copy of the estimate contract - which we did. We did not hear back. I tried to contact him again the following week, but could not reach him - message left requesting a return call. No return call came. We hired Zeigler Tree Service to come out to do the job. They were little more expensive, but we know we can count on them....and by the way, when we called them back to see if they were still able to do the job - THEY KNEW WHO WE WERE!!!! read more

I believed these guys would do a good job and am sad to say I was really let down in the end. They did not grind stumps thoroughly and we have re-growth, left us with 2 unmanageable burn piles after promising to oversee,and did not clean up tree debris. When we called and asked them when they were coming out to take care of these things they did not respond. read more

Quick, reasonable quote provided. Started out great. And then we were told the team would be out in another state to help with clean up after large storm. We were willing to wait a couple of months, but 2 months became 3. We initiated a call back to get some idea of when they would come in. Once a "sort of" time line was set up, we were contacted by Ray a few days later while we were at work and were told that the job was done and where to leave the check for them. When we got home, the tree was still there; we called back and he realized he got us confused with another job. Still, we were willing to keep them as our company. Then the day they arrived to actually do the job (4 mo from original quote date), we get a call from Ray that he could not do the job for their quoted/in-writing price. He instead proposed an amount that was nearly double original price. He would not negotiate despite our in-writing original quote and the fact that we had waited 4 mo for service. We are now working with another company who has quoted us the same original price for the work. read more

After the poor communication from Ray and them taking almost 2 months to come out they finally came and started cutting the trees. At one point I had to go home to move my truck and noticed they didn't cut one of my trees. I had to tell them to do it even though I had 4 trees listed on my bid. Then in the middle of cutting my dad's tree next door they stopped and started cutting trees across the street. I asked them if they were going to finish grinding the 4 stumps still in the back. The lead guy on the crane said yeah the machine broke so as soon as it's fixed we will take care of them. All the trees were done and they packed up and left with debris still on top of my dads house from when they cut his tree. A week later I text Ray to see when they are coming to do the stumps and he called me and said man we hit pipe twice and broke the machine. That cost me $800 to fix...I waited for a second and then said does that mean you arent coming back out? He said we are coming but he wanted it to dry up some more and for me to dig around the stumps to check for metal. I told him i wasnt digging around the stumps. He said he cant keep breaking his machine. Yet the neighbor across the street had their stumps grinded already which means their machine was fixed and they left without even trying again. Their equipment breaking isnt my problem. I told Ray the fact that I had to call him to ask about the stumps proves to me that he had no intentions of coming back out. I told him dont even worry about it. I'll figure something else out. I would NOT reccomend them. read more

Ray and his team of 4 men cleared 1.5 acres of heavily wooded land for our building site. The land contains over a dozen live oaks so the clearing had to be carefully done. Ray has this machine called a 'forest mower' which is allows him to clear the unwanted trees and brush without impacting the surrounding trees. He has a video of this bad boy on his website. The team was professional and they did a wonderful trimming up the live oaks and felling a couple of additional trees at the last minute. The building site was left clean and ready for the building pad. I highly recommend RPR Tree Service. read more