In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until…read morehe retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again!

The crew came in to our home with what I'd call beyond impressive safety and professionalism. You…read morecan tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!!

Reliable, honest, and skilled team. They communicated well throughout the project and delivered…read moreexactly what was promised. Would definitely hire them again.

This company works with integrity and professionalism. They do a great job and they actually care…read moreabout their customers. Top Notch!

Called to get an estimate for weed control. I was told someone would call me back with an estimate…read more No one did. I called again a second time. She said she gave "Michael" the message and someone would call me with an estimate. Still haven't heard from anyone.

So, I am in sales and working with suppliers, SERVICE is as important, if not MORE important than…read morethe materials. This is especially true when there is an issue or delay. I am a customer of Silver Creek and have been for about 18 months now. It's a great place, and I've taken several folks there to buy direct. Mostly, I'll have a contractor pick up for me, or I'll buy some bags cause it's easy (Bulk is way cheaper if you need a lot!) ... They will even tell you that! They are big on doing the RIGHT thing for their customers. They take a long-term attitude to doing good business. So, today is the first time I've scheduled them for a delivery. Let's just say there was an account/paperwork 'SNAFU', and when I did not hear from them by ~12:30 I thought I better call, as they close @ 1:00. Glad I did. They had set up another account, and it had an error in the number and e-mail. Bummer. It was close to closing time.... They could have said "sorry about that, we'll call on Monday". But here's the deal. They didn't. Irma worked to recall a driver and Josh stepped up to manage the process. When I let them know that I had scheduled a crew to come out Sunday early to spread the dirt, they jumped into action. The made things happen fast. This is a testament to how they handle service and support. I was a bit disappointed at first, cause the contractor I am using wanted/needed the extra work. It's the holidays, and $$$ is tight for everyone. But they solved that ASAP. Silver Creek Materials for the Win! Also; many thanks to Senor' Sigala of Sigla's Trucking for a PRO DELIVERY! Thank you to the quick action of Josh, Irma, the driver & loader, and the entire Silver Creek Crew. They pulled this off ASAP! If you've never looked at everything they do, and what they sell, it's a treat. Well, to me anyway. It's a cool place to go visit if you care about your yard/lawn, landscaping, or if you are a gardener. Especially if you are a gardener! They are the place to go. I can tell you that with certainty. They are the biggest/best in DFW, and they have what I believe is the absolute best soil for gardening. Bella Flora. Pro Tip: If you visit them in person, when leaving, take the time to go into Fort Worth on Jacksboro Highway (199) into Fort Worth, take a right on University and a left on White Settlement. About 2 miles down on the right is Angelo's BBQ. Order a "Lean, sliced all the way with cheddar cheese' and enjoy some world class BBQ. Thank you to the team @ Silver Creek!

I used to get Lava Sand at Silver Creek, but just got several bags. It's not even usable -- white…read morepowder mildew -- giant clots that cannot be broke up. What happened to the Lava Sand. These bags are labeled Lava Sand, but clearly not the same product as before. It's misleading. I have to go buy dirt/sand elsewhere as these are not usable. I drove over an hour each way because I liked the products previously.

They came out to review the site before quoting the job. The request was sod removal to a depth of…read moreminimum 3", sod removal and leveling an area, and covering everything with commercial grade landscape fabric. I specifically requested the use of a sod cutter and commercial grade landscape fabric. The landscape fabric began ripping and pulling out within hours. Some portions were layered with multiple scraps. They removed dead grass and some dirt with a combination of shovels and a tiller I provided. They did not have the right tools or materials. They assured me they could remove the sod and would also spray the remaining roots so it would not return. I reached out about the poor landscape fabric within 24 hours. 9 days later when boulders were placed it was apparent that in most areas the sod was not removed at all. They did not spray the grass deterrent. When I spoke to them 9 days later they made many excuses for the poor quality of work, and blocked me on their contact number and all accounts. Pictures taken day 1 and day 9 after work was "done." $1700+ for the work and materials...

If I could give zero stars, I would. I'm writing this to warn others stay far away from this…read morecompany. They are scammers, plain and simple. Not only did they do a terrible job, but they also overcharged for their so-called "services." What's worse, they took credit for work they didn't even do work that was completed by someone else entirely. When I brought this up and tried to resolve the issue calmly, they didn't take any responsibility. Instead, they got angry and even threatened me. This is not just unprofessional it's downright shady. Please don't make the same mistake I did. Avoid them at all costs.

We used these folks to move furniture within our home twice. They were neat, friendly and…read moreaccommodating. Took care with our goods and made sure everything was to our liking. priced fairly.

MT Movers is awesome! They moved our household to two storage units in November and today they…read moremoved the items from storage to our new home. They must all be wickedly good at Tetris because I never thought all our items would fit in the storage units but they certainly proved me wrong. They took so much care handling our items. Anytime they would find a chip or scratch on any of our items, they would make sure I knew. The crews are so polite, courteous, and professional. If you are looking for someone to move your stuff, I highly recommend them.

I wasn't having anything extravagant done, but Dustin came out and was very helpful with giving me…read moremy options for extending our patio with pavers. It took a little bit for them to get out to do the actual work but i was a-on with that cause it was a small job. They ended up being able to complete the whole job in one day and were very cognizant of dirt and debris. I was very specific in wanting the patio to be level with my existing slab and they happily obliged and for a very reasonable cost. Would use them again.

Can't say the quality of work is bad because the guy Dustin who came out to do the bid on April 21…read morenever sent the bid, called or followed up I finally sent a text may 6 and no response. Maybe it's because we weren't doing anything extravagant and it wasn't worth their time .. we were still wanting to spend about $10 k on the backyard. Things happens for a reason I guess. we found a different contractor who has done a great job so far. Just not the way business should be ran.. I work for a company that they could have gained many referrals from. Oh well.