From beginning to purchase, this bike shop was fantastic!!! It is really hard sometimes to find a bicycle when you are vertically challenged (aka short). I noticed that they had a 44 in stock and called them up to confirm. I told them that I was willing to make the 3 1/2 hour drive to purchase the bike and asked if they would be so kind as not to sell it before I got there. They told me no problem!! Next day drove out to Fresno to purchase the bike. The sales person was extremely friendly and helpful. They adjusted the bike to fit me, cut down the seat, and brought in the brake handle a bit for better reach. Chatted with Rich while my bike was being adjusted, he was so nice and helpful. I highly recommend this bike shop, even if you have to drive far to get there!!! read more

Needed to get a couple of inner tubes for my new bike. The staff here were super friendly and answered all my questions. They have a excellent selection of bike locks bags for your bike and other accessories. I would definitely recommend coming here for those sorts of things, lots of bikes to choose from read more

I've been buying bikes from Rubber Soul (tri sport) for the last 35 years. These guys are amazing. They always have a large selection of top notch stuff and amazing deals to be found. Don't understand why people buy bikes online with no service or follow up care when there is a place like this nearby. 11/10. This is the place to get your next ride! read more

Very quick turnaround on both of my bikes with reasonable prices. Ernesto was great with understanding some of the fine tuning I was looking for, and was able to deliver!! My bike runs like a dream, thanks guys!! read more

Service is completed correctly and quickly. They have a large inventory of bikes and will tailor make your bike to your specifications. Their pricing is very reasonable and competitive. read more

I've purchased several bikes, as well as parts, accessories, and clothing, over the past 13+ years, and the staff have always been amazing. They are very knowledgeable and highly skilled in anything cycling-related, offer great customer service, are friendly, and always eager to help. Best bike store, ever!! read more

Walked in on a Saturday without an appointment with a flat tire. Fully expected the repair to take several hours since they were so busy but I got a call about an hour later that my bike was ready to go. Repair cost was what I expected and worth it for the efficient service. read more

Our trip to Yosemite national park would not have been possible without these guys they outdid themselves and gave us amazing service. We traveled from LA county up to Yosemite and unfortunately one of our bikes disconnected from our bike rack and got pretty banged up. We thought our trip was over for sure and the bike was done for. When we got to the shop and told them what happened to us they made us feel like it wasn't a big deal at all. The owner of the store even spoke to us and told us to go have breakfast and by the time we were done our bike would be ready to go. We came back from having breakfast and our bike was ready. The owner even checked our rack and gave us some advice on how to better secure our bikes. This shop honestly still believes that people just want to ride and they do whatever ever they can to make that a possibility. Their staff was professional and the owner down to earth and humble. When ever I decide to spend my money on bikes or tools I will definitely go back and spend my hard earned money at this place and you should too. read more

In short, an A+ for service, knowledge, and attitude! These guys are just amazing. I'm an avid cyclist and visited with a friend to help her buy a new bicycle. The owner and staff were incredibly nice and welcoming. They took their time with the fitting, made minor adjustments, answered all our questions, and ensured everything was perfect. Since my friend was new to cycling, she also needed clothing, tools, and accessories. The owner gave her huge discounts on everything she put her hands on plus, he even threw in a few extra items for free! And that was after already giving her a great discount on the bike itself. On top of all that, because the whole process took a few hours, they even invited us back and shared their lunch with us. Truly exceptional service!" read more

Knowledgeable staff, great deals and great selection make rubber soul one of the best bikes shops in town!

Great service and helpful, pleasant employees! Still enjoying our e-bikes we got there a few years ago.

Great customer service. Got a great deal on e specialized MTB that we have been enjoying. Highly recommended!

Just OK, had my bike fixed there a few times and the same problem keeps happening. They're only about selling something new, not about the great kidn of follow up and repair service. read more

Great service, selection, and value. I will continue to shop here. Their prices are the same as online.

Friendly, helpful staff. They helped me when I was looking at purchasing a bike by letting me know the different styles and sizes, and they let me try them in the back before I made a decision. I had very little knowledge about cycling and they helped me get the right bike, and even switched out a part that helped the bike be a better fit for me. read more

I think they did a good job on my tune up and tires...but no one talked to me so I don't know what all they found on my cannondale. Needed info on riding inb the western Sierras.. maybe somewhere else? I chose this shop thinking I could get local information. I was wrong read more

I'VE BEEN TO ANOTHER BIKE SHOP THAT USE TO BE ON PALM But, after seeing the efficiency @ "Rubber Soul, I've stayed there even tough it's several miles from home... Their workmanship & quality is ***** rated from me - Art Contretano read more

My daughter got a puncture in her tire on her bicycle and we were unsure what to do. To buy a patch or buy a new tire. I was calling some bike shops and this place was the most friendliest and explained to me that I would just need to buy an inner tube for the tire and not a brand new tire. They told me that they were not able to fix any bikes that were not purchased there quickly because they were so backed up with work. If I wanted them to fix it, it would take possibly 2-3 weeks before I get my daughter's bicycle back. The employee suggested that I just watch videos online or looks at instructions online on how to replace the inner tube. He told me there were a lot of tutorials and that anyone can do it... I asked him how much it would be for the part. He told me it would be $8.00 for the tube and the tool to take the tire off. But if they were to replace it, it would cost $20.00. I said well, I rather them change it because I don't want to mess up. He tells me, just watch the videos. The videos will show me step by step... Now I'm getting the feeling that he didn't want me to bring in the bike and I need to change it myself... So, I asked if I can pay for it over the phone and just pick up the part. He told me it would take the same amount of time if I paid in person. (So in other words, no, I need to pay in person). No problem, I understand the whole ID and credit card verification. About one week later, today, I go to the shop to purchase the tube and tool. Service was great and staff were friendly. I ended up having to pay $13.00 not $8.00. I'm guessing the employee misspoke or didn't include the tool when speaking to him over the phone. They didn't ID me when I used my card. So, I didn't understand why I couldn't just pay for it over the phone. I was hoping less contact during this time. One of the employees gave me a mini tutorial on how to change the tire. So I felt good and had a little knowledge on how to fix my daughter's flat tire. I would probably come back if my bike or my daughter's bike has another flat. I'm just glad this shop is near my home. read more

Rubber Soul was a great place to shop for a new bicycle. The shop sports an amazingly wide selection, staff were incredibly informative and helpful. I came in a few different times and once I'd narrowed it down to my final choices, they let me take it for a spin in the parking lot with a loaner helmet. I appreciated they had inventory, with staff to assemble it right on the spot. Rubber Soul has a ton of accessories (i.e. baskets, helmets, racks, bungee cords, lights, bells, water bottles) to choose from and a good selection of e-bikes available. I love Rubber Soul and will definitely go back when in need. Very happy with my purchase! read more

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Rich helped me so much find my first bike that fits me best. Sarah went above and beyond with her service. She was very kind and patient and she answered any questions I had. I appreciate their help very much! read more

This store I highly recommend. Service is great. Took my rear wheel in for trueing , don't know if I spelled that correctly. I left it and they called me saying that it was ready. Price was very reasonable. But most importantly the service was great. Thanks Danny read more

First and LAST time here. Service Dept is a rip off and amateurish. I brought in an custom made alloy wheel with one loose spoke, the adjacent spokes (2 on each side) were down to around 100 kgf. I explained this to the mech and to tighten spokes to 110-115 kfg. Estimated price to True the wheel was $25, five spokes. Four days later I pick up the wheel and the price has jumped to $40 because it became a Major True, the mech tightened the loose spoke to 110 kgf causing the wheel to get un-trued. He did this w/o checking nor tighten accordingly all five spokes. Lame an unprofessional. Your mech creates the problem and I have to pay for it. You suck RS. I'm glad I didn't bring in my S-Works and Dogma frames for BB lubes. Stay away if you have high end equipment. Hell, just stay away unless you're willing to get ripped off. read more

My go to place for my cycling needs. Friendly staff and service. Rich and Ben, the owners also give back to the community with parts donated to a "bicycle ministry" that helps individuals who can't fix and afford parts for their bicycles. Rubber Soul has a good selection of bicycles, parts and accessories (clothing, helmets, shoes, etc) for a one-stop shop. read more

After 4 years of going to spin class at GB3, I finally decided to step up my game and purchase cycling shoes. I bought my shoes at REI and cleats that disappointed me the next morning because those didn't click with GB3 bikes :( So I went back and asked what were the right cleats. They told me they had them but not the adapter to install them on the shoe (double bummer). However they recommended me Rubber Soul and that perhaps they had a solution or I would need to purchase different shoes. Rubber Soul did not disappointed! As soon as I talked to one of their staff, one of the guys took my shoes cleats and got to work right away. Within 20 minutes, he had my shoes ready to go!!! I was beyond happy and grateful because they only charged me $5.00! If I knew about this place beforehand, I would of have bought my shoes there instead of REI. Although both business have great service, I know for a fact when I purchase my mountain bike, Rubber Soul will be the place to go to.. read more

Rubber Soul Bicycles - Right GB3 cleats! - Bikes Near Me - Fresno, California

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I went in to this shop early last week to get new tires for my Giant Contend SL. I have a tubeless setup and this was my first time ever changing tubeless tires. I go in, someone comes up to assist me, and I tell them that it's my first time changing tubeless tires and I'd like to know what tires to buy. So I get pointed in a direction, buy two Specialized tires and some sealant. I take them home and change the tires myself but could not get a proper seal. I was having air come through the two air-release holes in my rims. So I go back the following day and take the rims and tires in and asked if they could retake the rims. They said it would take a day but I needed it done sooner for my training schedule so I asked if they could sell me the proper sized rim tape. I buy some rim tape, head home, re-tape both wheels, still leaking... On Thursday last week, I had someone drop off the rims and tires at Rubber Soul to have them figure out the issue. At this point, It's taken 3 trips to Fresno from Madera to try and get some new tires properly mounted on my bike. On Friday, a 4th trip to Fresno was made to pick up the wheels. The valve stems were changed and they said they got the tires to seal, $60 charge. Awesome, now I'm ready for my half-Ironman distance triathlon at Donner Lake on Sunday.... Unfortunately, when we arrived in Truckee, and I installed the rims on my bike and aired up the tires to the proper PSI, the front tire blew off the rim after sitting for 5 minutes. Sealant went all over the back deck of our AirBnb. I spent almost an hour trying to clean everything. I called a local bike shop, Pacos, and they were able to get me in right away. I told the owner I just want tubes put in because I'm having all of these issues with the tires not sealing as a tubeless setup. He looks at the tires and says, "You know these aren't tubeless ready tires...". He shows me what the tubeless ready tires look like and I realize that I was sold the wrong tires to begin with.... The owner was very nice and took care of me and only charged me for the tubes, no install charge. So, imagine if the tires had held for a little bit and I was riding my bike in the triathlon and they blew off!? This is a huge safety issue caused by the neglect of the employees at Rubber Soul. I was thankful enough to have someone with common sense at a bike shop realize what the issue was and knew the difference between tube and tubeless tires, because Rubber Soul does not. (Obviously I did not as well and that's why I went in to Rubber Soul to be pointed in the right direction). Just yesterday, I decided to go into the shop and just talk to someone there to tell them what happened and how I believe the mechanics and employees need to pay more attention to things because a mistake like that not only cost me a lot of unnecessary time and money but it is a HUGE safety issue. The employee I told the story too seemed like he could care less and just said, "That sucks..", "Well, some employees here don't know the difference between tubes and tubeless tires..", and as I leave the store, "What's your name? I'll go let the mechanics know". ARE YOU JOKING!? And of course, every time time I've been in the store there seems to be different employees there so I have no clue who this guy was but he acted like he could completely care less and didn't offer to help in any way or give me a refund for the improper install of the wrong tires. I was hopeful when I left that someone would call me from the mechanic department but I never received a call. Rubber Soul, you have completely disrespected me and you will no longer receive my business and anyone I know will not be referred to you. You need to learn business ethics and teach your mechanics a thing or two. read more

Rubber Soul Bicycles - Taking the bike to a local Truckee bike shop to have tubes installed after the front tire blew off the rim. - Bikes Near Me - Fresno, California

My daughter was competing in the 43rd Annual Clovis Cross Country Meet at Woodward Park and I had brought my mountain bike to follow the race. About an hour before the race I got a flat and took my Trek to Rubber Soul. Zach helped me out, and the guys got my tire changed in under 10 minutes. I made it back to the race and was able to see my daughter run. They were very nice, and very efficient. I really appreciate their professionalism. They have an impressive selection of bicycles, and while I was there a number of people came in and were helped by the staff. Top notch! read more

Getting back into cycling after 15-20 years. Bought my first road bike from Rich when his shop was on Blackstone Ave. Went in to check out some bikes after some research. Had the great experience of working with Greg who took 2.5 + hours to let me try several bikes. Greg was very informative and I appreciated his insight as I had not talked bikes for years. Made a choice and Greg and tech set the bike up for me as well as gave me a complete run down on the bike. The bike world has changed from 15 years ago so the information received was needed and helpful. Thank you Greg and techs who helped me and thanks to Rich many years later for a great business. read more

This bike shop has some of the best customer service I've ever had at a bike shop. I recently bought a bike for my daughter here. Due to the bike shortage we couldn't find the bike she wanted locally. While looking online I found the bike she wanted in her size here at Rubber Soul. We drove up from San Diego, almost 700 miles round trip to buy her bike and everyone at this shop was awesome to work with. I can't call them my local bike shop, but I will definitely be giving them more of my business in the future. I highly recommend Rubber Soul Bicycles. read more

Our older Trek mountain bike has not been used in a few years due to sticky grips & bad tires. So based on a co-worker's recommendation (who is a biking enthusiast), we took it to Rubber Soul for assessment. A couple of people looked at it and said it would be worth repairing & would cost a few hundred dollars. They said it was a good bike and given prices of new bikes, it would be worth repairing. So we left the shop with an itemized list with pricing and to pay when we pick up. A few days later, we received a text bike was ready. We were very happy with their job...bike looked & rode great! We were so happy, we took our other mountain bike, a Diamondback, for assessment. The DB was in much better shape & required less new parts. So they received another project. In stopping by this shop a few times, we found everyone there to be very friendly & helpful. Great atmosphere at this shop. When we are ready to buy one of the newer bikes (maybe electric), Rubber Soul will be our first stop. read more

Over all a decent experience. Bought a Trek mountain bike for my girl. They were helpful but a tad snotty. Price was good bc their was a sale. We'll see how it goes when we need service read more

Where do I start with Rubber Soul? Ben and Rich are like a tattoo on the Fresno cycling scene. My experience with both of them started in the late 90's when I first moved to Fresno. Like friendly faces who greeted me to The Fresno cycling community and made me feel welcomed. Both have owned their own shop and I have done business with both, my many bikes bought. Also lots bike parts and shared stories and adventures. When I started racing road and mountain bikes they were there always supportive. This is something you will not find online at some bike store a thousand miles away. I have not lived in Fresno for four years however I still bring my bike there when I need service. They are really worth the drive and for me that is now five hours. Most recently Ernesto worked on my Ibis Mojo mountain bike. The bike is 10 years old and has seen some hard miles across four states. Ernesto took my bike and treated it like his own. He made recommendations, like it had a worn hub body that needed replacing. A special part that is hard to get, but he got it. Rear shock that needed some work as well as the hydraulic brakes that were almost non functional and other required adjustments. Through the repair process he updated me on the progress. He called as soon as the repairs were complete. In this day and age of robot, this is customer service that you just don't find anymore. I can not say enough good things about the team at Rubber Souls which Ben and Rich have developed. They treat you like family, the good kind of family you can trust and depend on. read more

Left RB with a rear wheel for them to true. Several days later the bike mechanic called me and told me it couldn't be trued so they sold me a new rear wheel. The new wheel I purchased was much wider and didn't fit. The next day, I took it back for a refund because they didn't have the exact wheel size in stock. They only gave me a partial refund. They refunded the wheel but still charged me labor to install and remove the cassette for a wheel they sold me that didn't fit. When I asked me my original wheel, I got back the wheel but with an inferior generic steel hub lock, not the original specialized quick release skewer which I had dropped off. I can't recommend this business after this experience. read more

I took my bike here because it has been making a clanging sound and my chain kept falling off. I asked for an employee to assist me in getting the bike out of my car, which someone was more than happy to help. Within a couple minutes of checking out my bike, the employee was able to diagnose the problem and tell me how they would fix it. Within one day, my bike was fixed and once again an employee assisted in getting it back into the car. Overall, excellent customer service- friendly, helpful, and knowledgeable. Happy with the price I paid to fix it. My bike works like a champ now!!! read more

Great service! I called in asking if they could verify that a bike I was interested in buying second hand had in fact been purchased from this shop. I had some red flags go off talking with the bike's seller since there was some misleading info in the ad. Long story short, the guys I talked to over the phone were able to verify the bike they had sold years ago and confirmed that it was not some counterfeit craigslist scam. Great service even though I wasn't going to buy anything from them but if I'm ever around the area I would definitely stop by. read more

What a bunch a bicycle snobs When in to get apart from my wife's bike 1st I have to wait at the front door for someone to come and escort me The young man who came AI told him what I needed He was the total Jack ass Went back to look at partsBut because I did not buy the bike in their shop he said they wouldn't have partsTurned and walked back to the door before picking up a Brown paper bag and going outside to a pick up to drop it off never once said thanks for coming in just totally ignored me If you need to buy a bike Buy it online This is the type of business that will in brick and mortar stores. read more

I have ridden a road bike for nearly 40 years and tried a mountain bike on the trails of Tesoro Viejo and loved it. So I looked for a used mountain bike on line at all the usual sites until it made me BONKERS with the scammers, "Franken Bikes" at $900 and 5-10 year old bike selling for near retail. Don't do what I did, go to Rubber Soul Working with Ester Gonzales at Rubber Soul was like I had arrived at an oasis for a trek through the desert. I told he what I was looking for and rode a $600, $800 and an $1100 Specialized Mt bike. The difference was night and day in rideability and feel. I purchased the $1100 bike and rode it 200 miles the first 10 days. Ester is very knowledgeable No pressure and really cute. Ester, I hade a great experience with my purchase, but please don't ever try to sell me a pink bike! Ha Ha Ha! read more

This place is bad. I ordered a bike online and went to pick up before they said it was ready and was told it was sold. Walked around the store told him my budget, he kept trying to upsale me for a higher version that I did not want. I then see the bike sold the same day. Please keep your internet inventory active. Pay more for a better POS system. Second instance checked on specialized website for a helmet - using different colors and it shows stock went in and none were available. I'm truly disappointed 10 thumbs down if I have it read more

This review is for Robert.... or rather Robair... After calling and asking for the owner/manager about my prior issue, I went back to get my kickstand, which was put on fast and efficient Anyhoo Robair "followed up" asked about my bike rack I purchased prior , Asked me if I've tightened it up, asked about my bike etc. (It's called customer (continued) service kiddos...... don't tease it, LEARN FROM HIM) My friend that was there with me was asking him about a 1200.00 bike rack and Robair suggested a below 200.00 tailgate type cover bike holder.....which my friend bought in minutes. Robair sold it, came back out and showed us how to strap it on, as well as load and strap bikes down. He had a chill, down to earth attitude, didn't trip or treat me different because of my other not so great YELP review, (he was the STAR of that one though) he did his job, But thank you to Ben for putting aside the stand and making sure it was put on when I went! I need to purchase another bike and would love to have Robair be my salesman. Hopefully that can happen and he's just not a bike mechanic. read more

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These humble honest good looking entertaining young women are the pride and joy of Fresno California. Not just in the bike shop, just in general. They are guaranteed to keep you entertained and put you on the bike of your dreams! If you need a bike, or just want to smile stop by rubber soul and ask for G or Esther!! read more

Rubber Soul Bicycles - Bikes Near Me - Fresno, California

Esther knows her stuff and is a true advocate for the biker's personalized experience. She's super personable and just wants to make sure you're getting something that will be worthwhile. Friendly, helpful, and transparent! What more can you ask for! read more