Thanks Mario and team for fixing our pesky siding! We able to schedule quickly…read more He was friendly and my husband didn't need to climb a 30 foot ladder!!

DEBRIS REMOVAL FROM GUTTERS: I had an excellent customer experience with Mario and On Top Roofers…read more Mario was very responsive to my need of having debris removed from my gutters. He responded to my request promptly, provided a reasonable estimate based on the scope of work and based on the photos I provided of my house. Mario scheduled a time with me as when he could perform the work. On the morning he was to arrive, Mario messaged me to request if he could be here a little earlier than the scheduled time and that he was only about 10 minutes away. I agreed. Mario was very friendly and professional. He performed the tasks as I requested in about 30 minutes. Mario told me a little about his company and asked me to keep him in mind if I required any other service in the future. Mario did not try to UP-SELL me on any additional services and stayed focused on the scope of work.

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

Blue fox completed the roofing installation on my home. It was about a 6000 ft.² roof. They were on…read moretime, used excellent materials cleaned up perfectly. They were by far the most professional group that I interviewed prior to making my selection. I'm so happy I went with them.

Let me begin by stating that I was referred to this company and its owner, Jay, by a good friend…read more They had no idea that the person they knew was such a poor businessperson. After my friend's recommendation, I called Blue Fox Roofing to inquire about an estimate for a complete roof replacement. During our initial conversation, I informed him that the company that was already working on other projects on my property was fully expected to handle the roofing as well. When I called, he assured me that he could do a better job and even offered to include some extras if I chose his company. I mentioned the other company and that my insurance would cover the new roof. I provided him with the insurance company's price for all roofing-related work. He was fine with this and expressed his willingness to complete the job immediately. Since he was a professional roofer, he assured me that the job would be done correctly. I provided him with all the details that the insurance company had given me, and he reiterated that he was the right person for the job. However, during our conversation with Jay, my wife signed a contract with the other company without knowing that I was seeking this alternative bid. Consequently, I found myself under contract with the other company. Jay informed me that I had three days to cancel that contract, and if I did, he could start the job immediately. After having several conversations with my wife, I decided to cancel the first contract. The next morning, I called Jay and left a message stating that the previous contract had been canceled and that we were ready to proceed with his company. I asked him to let me know what steps we needed to take to set the job start date. I did not hear from Jay for over six hours when I called him again and explained that I was ready to move forward with his company. To my surprise, he responded that there was no reason to return my first call because the job did not pay enough for him to be interested in it. He even suggested that if I could convince the insurance company to increase its payment, he would call me back. I was shocked and felt betrayed. Now, without a roofer, I had burned the first bridge and foolishly believed in his lies and deceitfulness. Today, I am without a roof or roofer, but I am determined to find a solution. However, I will never work with companies like Blue Fox Roofing, NC. I wanted to warn others about the potential pitfalls they may encounter when dealing with this company.

I had gotten several quotes for my roof last year while battling the insurance company about…read moregetting it replaced had leaks forming everywhere due to severe storms.American top gun was the only one contacted that stayed in touch and had a reasonable quote on replacing the whole roof.they did an awesome job finished in timely manner without doing a rush job and I would recommend them to anyone.also in between roofing jobs they also do other repairs to property ie painting pressure washing etc and they did a through cleanup everyday before leaving. They're very nice and professional people and easy to work with n they even did the roofing on my shop and cookout area and theyre very trustworthy and I had no problem leaving them at my property to work and if by chance they needed to borrow a tool to do roofing or clean up they always made sure you got it right back when they finished using it or when they left for the day and sorry this is a little late guys but I've had several family losses since y'all replaced my roof.keep doing a great job and always be safe from Robert e Kirven jr darlington sc

I live in Marion, SC. We had a tornado in Marion recently. We had some minor damage to our roof…read more We called a roofing company we had used before, but they did not call us back. I remembered I had a business card in my purse that I had picked up at a local restaurant. We called American Top Gun Roofing. They were at our house within 20 minutes. They got on the roof to check out the damage. When they came down, they discussed the damage with my husband and gave him an estimate to do the repairs. They went and picked up the materials needed for the job. They were back within 30 minutes and did the required work in an hour. My husband used to own a roofing company so he was able to look at their work. He said they did excellent work. They were professional and their pricing was reasonable. We were thrilled. We will not hesitate to call them again. They also do pressure washing. Linda G