Please stay away from this company…read more I reached out the 22nd around 2pm in regards to extra tables I would need for a party since we had extra people coming. I was told it would be no problem. I requested an invoice and never heard from them for four hours. I had mentioned that if it would be a problem that I can find another company. I reached out to the other number displayed at their store front. I decided that I would add a balloon arch and garland. I was told that the total for both would be $200. I told them it needed to be set up at 10:30. They said it would be no problem they would arrive at 9am. I requested that the arrival and completion time be added to the invoice and I was assured that they would have it done by 10:30am so my son would be surprised at his party. The morning of at 8:49 I sent out a text asking for an eta and told them I will be home in a few minutes. They mentioned they were getting everything ready. At 9:42 (way past agreed arrival time) I reached out again and they said they would be there in 35 minutes. During set up they tracked in mud because they wanted to go through the house instead of using the gate to drop the tables off. It was now fifteen minutes til noon the party was supposed to start and the floors were a mess. I asked if there was any way to accommodate us because nothing was done at the time promised. And now we have to rush to clean our home prior to the party again. They stated that they did us a favor by not charging us with a rush fee. This was never mentioned or discussed when prices and invoices were sent. They then asked to take their work back as well as their belongings to which we obliged except for the garland that was in the home. I offered to pay the $100 for the one garland as the invoice stated one was $100. They declined and now tried to up-charge. We were being videotaped and nasty comments such as they knew we couldn't pay because of the color of our skin. The cops were called due to children being present. I showed the invoice to the authorities and gave them the payment for the garland to give to the company. They then deleted the invoice not realizing everything was discussed via text. This has hands down been the worst company I've have worked with. Very unprofessional.

Easy, reliable and super nice. We had a pool party and the enchanted pro team made it super fun…read morewith the slide and bounce house. We put it by the pool and made the party so much fun. Totally recommend them. Great price as well.

I had an event and decided to rent this company, nothing bad to say, they are super profesional,…read moresuper good vibes and the most important they were at my event super on time. For sure since now they are my first option. I'm so happy with the service.

From the owner: Event - Party Rental Services Serving Monroe County-Miami…read moreDade-Broward

I literally loved their work, I asked last mi and they came through with the decorations for my…read morespecial day, I gave big thanks and I'm so grateful that I pick then for my party, so much love and thanksss!! 10/10‼‼

Awesome party rental company. Susie's balloons are incredibly beautiful. She goes beyond. And…read morethe delivery and set up by JC was excellent. They are so reliable and puntual. I strongly recommend them.

Since the first moment I spoke to Cristina she was nothing if not helpful. She helped me meet the…read morebudget that I had for the party and worked with me in finding a bounce house that could fit in our yard. I did not feel at any moment that she was pushing anything more expensive on me without regard for my needs. At the end of our talk she felt like an old friend. We ended up getting the combo bounce house and it was a Hit! They arrived on time for the delivery and everything was clean and new. My daughter and her friends loved it! I will definitely reach out to them for any parties and will recommend them to all my friends.

At this point Kangaroo Bounce Rental has become our go to company. We rent from them several times…read morea year and EVERY SINGLE TIME it's a perfect experience!!!! Outstanding customer service, punctual, clean bounce house and professional every single time! I look forward to the fun our kids have each time.I highly recommend this wonderful small business!!!!

DO NOT BOOK WITH THEM. Ghosted and stopped responding day of the event, gave a half response and…read moreblocked me leaving me stuck HORRIBLE PROFESSIONALISM DO NOT BOOK!!

From the owner: We are a newly established party rental buisness, We have less then a year in buisness and have a…read morepretty good inventory. Our prices are the best for the quality of our units and we try our best to fullfil the customers wishes.

I have no words to say how amazing these people are. They gave amazing service, everything was…read moredelivered promptly and very clean. I really recommend them to all my friends and family and will definitely be using them again.

Great service!!! I had the Dream package #4 for thanksgiving ...Fast set up and breakdown! Everyone…read morewas professional and courteous when delivering it. All the equipment was clean , and I also purchased the lights and it was well worth it. HIGHLY RECOMMENDED... will use them again!

Great service. Awesome customer service! Will use again love how organized they wereread more

Great service, fast, no late fees. Loved it I had some…read moredifficulty giving the tables because of my hectic schedule but they were ver understand and I appreciate that