Absolutely felt like a princess for a day. The massage with Reina was amazing. My mom also a…read moremassage and loved it as well. The two ladies that took care of us were so nice and even gave us complimentary mimosas and strawberries. We used the sauna, steam room and jacuzzi . Then went to the pool and enjoyed some drinks at the palm grill. Best bday gift for my mom.

Excellent service!!!…read more I was given a spa package for a birthday gift. It was raining on my day off so I decided to see if I could make an appointment. They were able to schedule me for 2:00 pm for the Citrus Drench. It's a body scrub with a moisture wrap. You can add a massage on for a small fee. The spa day includes sauna, steam room, sensory shower, and jacuzzi. I enjoyed the steam room and the sensory shower the most. The lounge area was so serene that I could have stayed there all day. The locker room can be a bit tight to maneuver but it is impeccably clean. The sandals sure bland. Navy or cream would match the spa better. The robe was cozy but way too big and too heavy for my petite frame. Next time I will bring a short robe of my own and my own sandals.

What a relaxing time me and my wife had! The owner was well at communicating and made our…read moretransition to enjoyment quick and seamless. You pay before you enter, there is a bluetooth speaker that works well, clean towels, and an incredible vive once you enter the establishment. If you are looking for a unique affordable exclusive date night experience with your loved one I strongly recommend giving this Spa a try!

Yes, on January 2, my husband and I went to Magic Waters to just relax for a little bit get away…read morefrom it all. I have a 93-year-old mother that I need to go and take care of every weekend and I don't mind but sometimes I just get a little tired and we needed time to just get away relax turn off the phones , Turn on some Norah Jones without having to travel all the way across county lines. Magic Waters thank you that for offering a place that we can go to. It is not expensive. The Room is clean that we used and the water was perfect. So if you need time to just get away and relax and spend some time with your significant other or even by yourself, Magic Waters is the place. We have been coming for several years now. The owner is very friendly. It's place that I hope that he continues to stay open.

My experience was mediocre. Confusing entrance, less amenities than expected and the massage was…read morejust not good. My shoulder is sore due to excessive pressure and I was not happy with the way things were handled - the entire time the masseuse kept making so much noise getting oil, towels, and whatever else she needed. The music was super random, one relaxing song followed by a lively Spanish guitar song, then relaxing again... it's not my job to tell her to stop making noise, or to play DJ. These things should be obvious. The experience is on the details. I absolutely think the massage is overpriced for what is offered, and like someone else said here, $40 for a tip was not ideal for what was offered. The steaming room was great, and I had an amazing salad at the restaurant. The staff at the restaurant was way more authentic than at the spa. Overall, not a great experience and I'm not returning - should have gone to one of the several spas in Miami I trust and know they do a good job. :/

The massage was good but if you are looking for a "spa experience" this is not the place. Gratuity…read moreof $40 per person (couples massage) was to much and we couldn't use the pool because there was a lot of people.

Alison is incredible. She is my new go to therapist. So happy with her service. Nice rooms, comfy…read morebeds, and welcoming check in service.

Bozna is phenomenal! She's also a professionally trained PT and has a true understanding of how the…read morebody works. Staff is so friendly and accommodating. They make it very easy when you check in. I've had both the Haddado face lift and a Medical massage by her. I've been into of the treatment rooms, they are both lit in a relaxing manner, the massage beds and chairs are comfortable, and they offer hangers on the back of the door to hang your clothing. The bathroom is accessible, modern and clean. The entrance is slightly difficult to find but stuff makes it easy by coming to get you and guiding you ! Everything was great. My only suggestion would be, during checkout they offer you a tea and glass of water as well as the bill all at the same time. I think I would prefer to be offered the tea before the massage, and for the massage therapist to hand me the water so that it's a separate experience from when you handed the bill. Little touches, but just some things I noticed I have liked at other spas I've visited. For sure, I will be returning and always recommending the center. It was a wonderful experience.

Spa review- Visited the spa during spa month for a massage…read moreand to spend the day. It was busy and crowded at times with large groups that were typically loud and not respectful in the space. The amenities are great, I particularly loved the heated salt chairs and hot tub. My masseuse was skilled and paid attention to the right areas. The changing room was clean and attendants kept up and were located in the spa which is nice as opposed to trying to track them down. The pool was beautiful but I opted for the beach. There were two servers so it did take quite some time to flag them down and waiting on drinks but overall, enjoyable time. Also, I did take a wrong turn and ended up going to north tower at some point and was locked outside until someone came out so basically exit to the pool the way you came in where valet is. I grabbed lunch in the store downstairs and was pleasantly surprised by the wrap I had.

I had appointment at 11 am for the spa and when I had got to the front desk I felt like I was being…read morerushed to my massage and did not even have time to go to the locker to drop off my belongings and took me straight to the massage room. The 50 minutes massage felt like 30 minutes. After the massage no one explained to me how to work the locker with the key card. The place is really nice with a lot of potential. I think the hospitality can get alot better. Overall, I am very disappointed and wish i can refund the money I spent for a very minimal service coming from a known luxury hotel.

I had such a great experience with Maui Spa from the booking side alone. The front desk and…read moremanagement team are incredibly kind, welcoming, and accommodating they made everything so easy to arrange. I booked a massage in the Hana room for my friend's birthday, and she had Yesmin as her massage therapist. She said Yesmin was absolutely amazing--10/10 experience and left feeling so relaxed and happy. Even though I wasn't the one receiving the service, everything was seamless and my friend had an incredible time. I would definitely recommend this spa!

I went with my sisters and we did the hydrotherapy room and signature massages. We really enjoyed…read morebouncing between the steam room and cold plunge. We ended with the waterfall simulator shower. The customer service was great. She came in to check on us often and let us know how much time we had before our massage. My massage therapist was Lee and she was very intentional. She massaged my scalp, my face, my hands. I would've never thought to ask for it, but I needed it.

Very nice deluxe hydrafacial experience. Tech was very nice and the bed was very comfortable and…read moremovable to a great position. Lounge area is nice and they have a steam room. I was one of the first ones in there and there was a used towel in the room. Not sure how long it was there.

I had Marline for the hydro facial! She gave me so many good tips for my skin as she worked on me…read more She really got down to business on my skin, and continuously made sure I was comfortable. I have really painful acne and after seeing Marline, I could smile without pain. I saw immediate results and finally felt pretty again. Thank you Marline!

I was in desperate need of a massage due to my job and so I went on Yelp and found the highest…read morerated spa. The day of my appointment I was greeted by Norma who ended up doing my massage. She was absolutely amazing! I did the deep tissue with the hot stones and my body felt rejuvenated after. Norma was very informative and explained to me the different steps of the massage (for example, she told me how stress had caused fluid to buildup underneath my arms, which I didn't even know!). She massaged areas that I didn't even know were tense and was very respectful when massaging my thigh area. As I was paying at the end of the appointment, Norma asked me how I felt and I told her I was good but there was just a little bit of pain in my upper back area but that it was ok and instead of being satisfied with my answer, Norma helped stretch me out until I was pain free. I paid for one hour and it ended up actually being an hour and 15 minutes because Norma went above and beyond for me. I truly recommend her and this spa. Tip: check their Facebook to see what specials they have available!

Norma was the one who did my massages , she was very sweet, kind and caring person. She has the…read moretouch of an angel. She was very gentle careful with every part of my massage. I loved it , it was amazing. The atmosphere here is amazing . I recommend anyone to come it worth it.

The Biltmore has always been a classic go to in Miami, but unlike a lot of staples that get…read morecomplacent and fall behind on standards, the Biltmore has only gotten better. I went to the spa today with my mom and every single touch point was a fantastic experience. The front desk staff, Anthony, was extremely nice and helpful. The spa attendant, Martha, was absolutely above and beyond. Normally high end spas don't even have attendants like this but she was so kind and attentive. Such a nice lady. My masseuse Yasmina was also lovely. My mother said hers was great too. Overall, it was a perfect experience and I'd recommend this spa for anyone looking to get the most out of a relaxing day experience.

I've had several massages and facial here. Different therapists and I leave relaxed and they have…read moregotten rid of tension headaches from travel. It's worth the time to relax. They have many options for cosmetic anti-aging etc to purchase. Helpful front desk. They have Sauna and steam room and relaxation lounge with Service appointment.

Very disappointed with results and I can't even fix it because my hair is too short. The sides are…read morecompletely different from each other. I regret coming here. Daniel was the one that cut my hair.

Booked online root color $70 and blow dry $45 and ended up paying $165. FYI- blowdry does included…read moreshampoo added extra charge and root color does not include color added extra charge for the color which os ridiculous and blowdry they increased the price and does not include iron work all this and not one person or hairstylist said anything and the front desk person who is lost automatically charge my cc without asking me and when i asked foe receipt she could not give me one and said charges were all recently higher so what you see online is not the real prices they should changes this. For what they charge I can go to a high end salon were i will get offered something to drink, nicer amenities a massage in scalp during shampoo and better service. If you are looking for quality go somewhere else.