They do a good job cleaning except they are pricey. Unfortunately, they also don't care about…read morebusiness because they lock the doors at least one or two mins before actual closing time, if not 5 mins before closing. Twice I've come and they wouldn't let me in. Not only that, one of the times there was another guy standing at the door trying to drop off as I well. It's not like this is a department store or some big corporate conglomerate, so I'm sure the owner wouldn't be happy about that. Just seems like no one wants to work around here. After I pick up this last batch, I'm taking my business elsewhere.

I have been going to Diane Cleaners in Moon Twp for over 20 years. I have always received…read moreexceptional service. I recently brought in an expensive velvet Men's Jacket to Diane Cleaners. The jacket in error had been left out in the rain in a garnet bag for two days - in the bed of a pickup truck! Owner Charlie painted a bleak picture on restoring it. When I picked up the jacket, I was blown away! Charlie worked his MAGIC. AMAZING, it looks brand new. Forever grateful. Thank you.

Best dry cleaners I've ever worked with. Staff are friendly and their work is phenomenal. Sweaters,…read moredress blouses, silk scarves, comforters, tablecloths--they always do outstanding work. Apparently they also clean area rugs so I'll have to try that. Location is great with easy parking. I also appreciate how they send out offers/coupons. Highly recommend.

Quick. Consistent work. Friendly staff. I live in Cranberry Township and they are convenient.read more

Great service! Anthony was very kind and assisted me with my coat that needed cleaned! very fair…read moreprices!

I took my coat to this dry cleaner which I have been patron of since it opened. The lady at the…read morecounter said she couldn't tell me what the coat would cost to be cleaned but said the maximum would be $20. When I picked up the coat the amount was $25. She told me that to her recollection she had said that the pricing would start at $20. I called the main store and asked to speak with the owner. The man who answered said "I could speak with him". I asked who he was meaning was he the owner, supervisor? His response was his name and "who are you". I told him what had happened and he did call to talk to the woman in the store. He said she admitted she wasn't quite sure what she had said to me. He told me to go back into the store and she would return five dollars. I thanked him and then asked if it was true this satellite store would not know the price until after the coat was cleaned. I have always left there knowing how much the item would cost. At this point his voice started rising. He said coats are hard to clean and gave me the impression that mine was quite dirty and they had done a lot to clean it. He also indicated that the woman was a long-term employee and said that he believed she had not told me that it would not be over $20 even though he previously said that she wasn't sure what she had told me. At this point I felt that whether I continued to be a customer was of no concern to him. I told him that in my opinion the conversation had really deteriorated and that I didn't feel right about taking his $5. I lost five dollars and they lost a customer. I would suggest to anyone considering going to this store or any store that they don't leave an item unless there is a price assigned to it in writing or at least a price range.

I've lived in Monroeville for over 10+ years and have never been treated so egregiously in my life…read moreby a business that this local community claims to trust with their prized clothing possessions On 8/17/26, starting with my first encounter with Kim at the front desk, dismissed my claim that my pants were improperly serviced. She voiced repeatedly that the ticket is titled hemming, which I immediately disagreed with. She condescendingly stated that she took measurements and everything to hem the pants, which I disagreed with yet again. I even pleaded for her to look at the camera footage to see that I pointed to my zipper to have fixed that's it. Instead of apologizing for altering my clothes without my permission...she proceeded to talk over me, minimize my complaint, and insist I pay an additional fee for the exact service I want. I refused and asked to speak to a manager/ owner. She informed me that Joe is the owner and will give me a call the next business day which never happened. Forward to today, 8/21/26, I arrived at 12:40p to speak to someone about my pants. Again, I was forced to speak with Kim, who begrudgingly announced that Joe isn't there and will not be there till Monday. Also, failed to inform me by phone any day this week that Joe wanted to speak to me in person to resolve the issue. I inquired why I wasn't called. She talked over me yet again and stated I would still have to pay to get my zipper fixed in addition to the hemming service. Again, I stated that I did not ask for a hem and why am I not being compensated for a service I did not ask for? She brought out this male, who claims to be a manager. He refused to give me his name. I'll provide a description instead. He appears 5'6 "/ 5'7 ". Blue/greenish eyes, blonde/ brown beard. Black wedding band. Black baseball cap He is as rude, apathetic, and egregious as Kim. He refused to listen to anything I had to say. Talked over me. Insisted I pay another $20 for the initial service I inquired about. Basically labelled me as a liar because the women working the front desk don't make mistakes. Because I tried to reason with me plead that the hem be undone. He mentioned a policy that the jeans need to fit before they can undo or complete a service. I asked to see the policy. He declined to provide it. He called me unreasonable and complicated and asked me to leave. I refused. I asked him to look at the camera footage to see the exact gestures I made pointing to the zipper I wanted fixed. He refused and said we don't have audio. At this point I'm enraged. Voice trembling. Appalled at the service I received. I stated that the way I'm being treated is unfair and racist. I will be taking legal action. I strongly implore anyone of color to think long and hard before receiving services from them!

Took in a Croscill bedspread for cleaning. Perfect job.. no fading, fast service and reasonably…read morepriced. Definitely will be using them again.

I was ready to ditch my sofa, but Strong II came through. Cleaner than I ever thought possible…read more They pick up and deliver! Great service

Fantastic service! Got exactly what I wanted done. For such a great price!…read more They had free delivery to the Westin (Downtown) and next day charge was only 10%. Total came to be $24 for a few days worth of shirts, shorts, socks, underwear. If you're in downtown area, definitely the place to toss your dirty clothes at!

Was traveling for work for a few weeks and couldn't make it home to do laundry. Needed my work and…read morecasual clothes washed while in Pittsburgh, and my hotel didn't have laundry service. Olde Towne Laundry took care of me, on the weekend, and provides a GREAT service at a great price. I highly recommend them to anyone who needing laundry services. 5 Stars!!

About what you would expect for a laundry place near downtown. Staff is on-hand and helpful, lots…read moreof washers and dryers, and never too terribly busy when I come. Unfortunately not a very clean facility and there is gum and residue on the floor tiles and walls.