While I cannot rate the service of repair, I can say I have come in here twice and received…read moreexcellent customer service. The first time I needed a leather rope to cinch a bucket bag closed. The owner told me that my bag wasn't real leather. Which shocked me, but I trust him. And I appreciated the honesty. Still love the bag. But glad to know it's not made of leather. The second time I came in l had shoes that didn't feel like the soft genuine leather they claimed to be. So since l actually had to review these shoes, l knew exactly who would know best! He said they were definitely genuine and that they were pig skin. Hence why they were rougher. I had no idea that was even a thing. I appreciate his honesty and frankness. I will always highly recommend this shop and l know the owner said about a year ago he was looking to retire. I hope (selfishly) that he never does. But if he finds himself a replacement, l truly hope the next cobbler is just as good. I highly recommend this cobbler for honesty and expertise.

This repair shop is only 15 minutes from my home so it's very convenient. I dropped off my beloved…read more& well worn Coach ballet shoes. The sole on the left shoe came off completely. I brought it in and the gentleman I believe to be the proprietor took them in and advised I have both soles redone. I agreed. He gave me a ticket to turn in when the shoes were ready. It didn't take but a few days and they were available for pick up. The soles were nicely repaired and I believe I have a lot more miles left on them. The price of the repair was well worth it and gave new life to this favorite pair of mine. The gentleman was very cordial and welcoming. In the future, I will bring my shoes & bags here if they require a refurbish in the future!

The owner was very nice and knowledgeable. I will use them for future trips and recommend them for…read moreall types of travel.

From the owner: North Star Travel Company emphasizes the experience that comes from traveling to destinations that…read morehighlight the diverse culture and history of peoples. Because of our personal life experiences we are able to assist individuals and families who have special needs.

Best place in town for shoe repair. Boots , heels , color…read morematch, cleaning The do it all.

*******DONT DO BUSINESS HERE*******…read more I called the store explaining that I purchased a Loungefly backpack and the straps were cracking. Could they could replace them. The woman on the phone said yes bring it in and I brought it in and she quoted me $65 and said it would be done in 2 weeks. I went in today and picked up my bag. It looks awful. They took the top part of the bag apart to take off the old straps and sewn it back together CROOKED in 2 spots. They must have been rough because now the bag which was perfect other than the straps now have material coming off exactly where they worked on my bag. I mentioned it to the lady in the front of the store and she said "well it's not real leather. That's why that happened and it's peeling just like the straps." The straps were the only part that was CRACKING NOT PEELING... and the rest of the bag is perfect, except for where they worked on it. BUT if she thought that it would be an issue, why didn't they stop and say they couldn't do it or why didn't she say when I brought it in"This might be an issue?" They're the professionals not me. The lady said she would give me a small discount...Why bother? They already ruined my back...don't want a discount I WANT IT FIXED. They know what they did and instead of taking owner ship which I would have been less upset she tried to blame me that they messed up my backpack. I explained when I dropped the backpack off I paid $140.00 for it and it was worth $400.00. Gross business pratice

My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

We have used TerraMar Travel, 5 different times now for booking cruises. We have recommended…read moreRhonda, who has been our agent from the start, to a number of friends. The level of service that we have all received has been beyond excellent. in 2015, My brothers and I sent my parents on an Alaskan Cruise for their 50th anniversary. Rhonda was great to work with, answering our abundant questions as this was our first time cruising. We tagged along and enjoyed it so much we booked another Alaskan cruise the following for the following year. 2019 had us doing a 15 day Panama Canal and our 3rd Alaskan cruise with a group of friends, all handled by Rhonda at TerraMar. We had our 5 cruise planned for Europe in 2020 but covid got in the way. I can imagine the hassles of cancelling and refunds without the help of Rhonda. Starting to think about our next one, and you can be sure we will be using TerraMar, even though we live at the other end of the state, Rhonda is our go to for our vacation planning!

This was my first time using a travel company and let's just say I wasted a months worth of…read moreInternet searching I could have done myself. I have never used a travel company because I have always done the research but this time I thought I would give a travel company a try. I used this travel company for no specific reason. Debra was my travel agent and at first I was excited because she said she would follow up before, during and after our vacation which I thought was awesome but it seemed like she wanted me to already have a hotel and time picked out. My husband and I wanted to go to Tahoe for a week and we had an open schedule after next July but we wanted to try and be right on the lake. She emailed me asking when we wanted to go and I told her we were open because I do not know when the best time would be and in my mind as a travel agent that is one of your jobs is to look up and Inform the travel of best time. Instead of her informing me of a good time she said she sent a link of best time to go and when I told her I couldn't open it she responded with you just need to put that in the search bar. I'm sorry why would I be using a travel agent if I was needing to do my own research, I wanted a travel agent thinking they know Tahoe and will know when is a good time to go and which area would be best for our vacation. Maybe I am wrong on what a travel agent actually does but it seems like she didn't want to help. For one month we were emailing and she never once emailed me a resort to look at or a hotel to look at. The last email she wrote me stated that if I wanted a house on the lake I would need to go threw a private company and to email her back if I decide on a hotel. Why wouldn't she tell me that a month ago when I first told her we wanted to be on the lake and I told her we were open so why wouldn't she send me a few hotels or resorts that she uses frequently that are near lakes? To me as a travel agent that is what you do but again maybe I am wrong and that's not what they do. I do not recommend this company because I feel like for a month this woman just wasted my time and really didn't seem like she cared.

The lady is so Rude and has a major unprofessional attitude with customers. I took my sandal their…read morefor the strap to be sewn and 2 weeks later I go to pick it up and she told me it was not ready and said she told me she would call me when it was ready. She never told me that when I dropped it off she said it would be ready on Saturday. I dropped it off on Monday and waited another week to pick it up and still was not fixed. She is so rude and does not have a friendly demeanor what so ever. I will never do business there again!!!! I'm

They did an awesome job with one of my pair of work boots so I brought an additional 2 pairs in…read more Their service is fast and extremely reasonable. I won't go anywhere else!! In fact I knew to take my BRAND NEW (Never worn) boots to be customized like the previous pairs.

Africa did not disappoint. I thought I was going to see the animals, but it was so much more than…read morethat. From the incredible places we stayed, to the incredible people we met, both working with passion, learning about their way of living, From the sun rises to the sunsets, to the stars, twinkling in the sky and learning about the constellations, Kim did an incredible job of planning it all out. I love the independence that my friend and I had as we traveled, and yet we're taking care of every step of the way. Kim, you rock, and it was a perfect holiday with so much to see and experience. At first when I went to Africa, I thought I want to see the animals and we saw the big 5+ so much more. And then I finally got in the groove of it, and didn't just see them, but witnessed them in their natural habitat. the places we stayed were absolutely incredible. Each one had its own experience. The food was incredible at every single place we stayed. What more can I say.? Kim will take good care of you just do it. And don't forget to smell the flowers along the way.

I just returned from my safari with Kim at World Tribe Tours and it was magical! Kim is a true…read morearchitect of magical journeys. Conservation and community development are a priority for World Tribe Tours and we experienced it first-hand with a visit to an elephant rescue and sanctuary included in our itinerary as well as a visit to a local school in Victoria Falls where we were able to provide school supplies and a soccer ball that Kim suggested we bring when we asked how we could contribute. Kim took special care in making sure our needs were met and we were taken care of every step of the way. Going to Africa can be daunting but we felt safe and like VIPs throughout our entire trip. Thanks Kim! I will definitely recommend my friends book their travel through you.