bought a 2026 passport trailsport black out salesman was RON EjAZ he was AMAZING! great…read moreexperience highly recommend RON and friendly honda staff!!

We had a very disappointing experience with Friendly Honda of Poughkeepsie and ultimately walked…read moreaway from purchasing a brand new 2026 Honda Passport Elite. At first, everything seemed great, the staff was friendly and accommodating, and we were excited to move forward with buying a beautiful ash green Passport with gray/black interior. We completed all the paperwork and scheduled a pickup date, expecting a smooth delivery of a brand new vehicle. When we arrived to pick up the car, we were shocked. The interior was filthy -- covered in mud, dust, and footprints. There were scrapes/chips in the interior paint near the doors, a chip in the steering wheel, and multiple noticeable scratches throughout the cabin and trunk. On top of that, the exterior had significant damage, including deep scratches on the bumper, the driver-side mirror, and the tire well -- not minor marks, but scratches where the plastic was peeling. We were understandably upset that a brand new $56,000 vehicle had not been properly inspected, cleaned, or prepared. After hours of back-and-forth, the dealership agreed to replace the damaged exterior parts, which is something that should have been done before we ever arrived. When we asked what they would do to compensate us for the inconvenience and poor experience, they initially refused and only offered us minor service credits. After a long negotiation, they only agreed to take $1,500 off for the interior damage that could not be fixed which we thought was fair. The situation got worse. After waiting over a week and a half, confirming everything was ready, and preparing to finally pick up the car, we were told at the last minute that there was now a significant scratch in one of the windows, requiring a full replacement. We were given the option to either take the car and come back again later to have the window replaced (another major inconvenience), or wait even longer. At this point, in my opinion - this is no longer a new vehicle with 4 replaced parts and a service history. When we again asked what they would do to make this right after everything we had already been through, they refused to offer anything further. At that point, we walked away. This was an incredibly frustrating and disheartening experience. We were patient, reasonable, and excited to make a major purchase -- and instead were met with poor quality control, repeated issues, and a lack of accountability. I would not recommend purchasing a vehicle here. And I would strongly encourage anyone considering a "new" vehicle from this dealership to inspect it very carefully, as our experience suggests these vehicles may not be in truly new condition despite being sold as such. I also feel concerned for whoever ultimately purchases the Ash Green 2026 Passport with the gray/black interior that we had selected. This vehicle is not truly "new" -- it has already had damage and multiple parts replaced, and I question whether that will be fully disclosed to the next buyer. Overall, we are extremely disappointed with this experience and the level of professionalism we encountered. As a business owner myself - I would never want anyone walking away with this experience and would have bent over backwards to make things right for a customer that had gone through what we had. It feels that the focus at this dealership is more on completing the sale than on transparency and customer experience, which is not the kind of business we feel comfortable supporting.

I purchased a 2009 Cadillac CTS V. What a pleasure Joe is to work with. Made the purchase easy. I…read morehave been watching this car for years. The car showed up at R & R and I bought it. By the way, I purchased 4 cars for my son ,daughter, and wife, years ago, from Ron. Wonderful Dealership. Thanks Guys.

i bought my 1996 convertible corvette from joe and i loved it…read more but now i have white 1999 c5 corvette that i bought from joe at r& r spealtlies and i love it all white and light grey interior . henry l. schreck

From back in 2012 when I first had Pete replace a steering rack at his old shop, to yesterday when…read morehe helped me with an AWD system, he has always been a great guy. The number one priority in a mechanic should be honesty, and Pete has it in spades. Of equal importance is capability, and as a factory-trained master technician, he's simply the best they come in that respect as well. I would recommend anyone visit this tidy little shop for a unique and pleasant service experience, you'll likely want to come again. Especially Volvo owners, as they're a specialty of his.

I used to bring my Volvo to Peter for all types of repairs. Unfortunately the 2001 Volvo just…read morerecently died, I live in NY just outside the city and always drove 30 miles and passed 3 Volvo dealers just to get my car serviced by him, Recently my wife's car ( not a Volvo) had a problem and I found out that he has opened another shop further north which makes the distance 50 miles from my house. Guess what I am driving the one hour just to have the car serviced by him. Best mechanic and most pleasant honest guy out there

I was with a friend while they were in the shopping around for a vehicle, the process was easy the…read moreguy Steve was friendly and spoke clearly about everything so she would understand what she's signing which made this experience better, so yes the car had a few issues soon after we drove off and I know that sounds bad which normally it would be however not one time did Steve turn my friend away or blame her for anything Just simply said bring it in they did what they had to do acknowledging the fact that she couldn't pay for the work right away and simply added it to her next payments as well as just showing concern and reassuring her that things are going to be okay and she's panicking inside get her mind off the car and just gave her attention fully as the car was being repaired talking about nonsense showing that she can relax and he has her back as I said I know leaving with a car that has an issue sounds bad but keep in mind this is a pre-owned car dealership that means used the owner handled the situation surprisingly better than most businesses, he could have had his hand out wanting some money before he even looked at the problem, I'm glad Steve was more then happy to help her and she was definitely making those eyes at him lol he treated us like we were just people she was able to leave us some money in her pocket still a car to drive in and possibly a friend or something, she definitely finds a reason to talk about him where to him most days he just gets that people go though shit and helped out a girl who needed help in more ways than one so yeah i approve this business

These people sell cars with all kinds of problems and when you take it back, they treat you like…read morethey've never seen you. I bought my vehicle there and the check engine light was on in a week, a tire was going flat, the brakes were failing, the steering was tricky, only one window worked, a tail lamp assembly was bad, the exhaust was on the brink of falling off and all kinds of other problems. I'm too disgusted to list all the problems. When I took it back, they wrote up an estimate that was double what I paid for the car and didn't even re-inflate the tire that they claimed was "all new." I'm lucky I'm a mechanic but most people are not. I should have checked it over better but I trusted them because they're a "dealership" and I'm totally screwed now. After this winter, I'm going to get this car in safe condition and sell it off because they won't do a thing for me. If you buy a vehicle from them, it'll be great... Until you sign your name and drive it for a week. They didn't even install my registration sticker that was sitting on the front seat. That's right, the temporary registration is still on it and I'm counting the days until I can afford to get rid of it. I've even read other reviews of people getting into accidents with vehicles purchased at this "dealership" just weeks after purchase due to a catastrophic failure, like a control arm. If I could put no stars or negative stars, that would still be too good. How many people is this business gonna screw over, injure, or even kill before they're shut down? I've already almost been in a handful of fender benders because they didn't tell me it needs all new brakes until two weeks AFTER I bought this lemon. Of course they were more than happy to sell it because the mileage exempts it from "Lemon Law." DO NOT buy from them. Spread the word and hopfully they'll be gone. Go there and ask for Steve. Ask him how he lives with himself.

Very quick, honest, cost effective work. Very pleased with any services performed here.read more

This man will tell you exactly what you need and won't give you the run around unlike those other…read morechain-brand "mechanics" like Pep-boys or jiffylube. He can change your oil, or change your motor. Whatever you need done, or need figured out, you can count on this man to get it done right. He's the only mechanic I go to and trust.

I sent this "business" a message on Facebook, inquiring about a specific vehicle. I asked for a…read moreCarfax report, and they did not send it for over 4 days. I simply decided to buy a car elsewhere and I left a review of my experience on their Facebook page. Their online salesperson, Jacqueline Nelson, then sent me multiple personal messages and tried to friend request me. I simply deleted her messages and friend request and did not reply. She then used the information I gave their business to have everyone online harass me. They literally posted my name, Facebook page, phone number, and even my home address online and told people to harass me. They then asked for people to find out where I work so they could harass me there. Little did they know, I am a Staff Sergeant in the U.S. military, and they decided to harass me, on 9/11 of all days. Not only is this business unprofessional, but they simply have no morals and will use your personal information to harass you, and even post it online for the world to use.

Buyer Beware!!!!! Be very careful if you think about purchasing a vehicle from here. Spent weeks…read moretrying to make a deal happen, did everything Jon told us to do including wiring the money to his bank, had our attorney draw papers up to purchase, made arrangements to travel 12 hours to pick truck up and deal never happened. Very disgusted.

Harry's Garage is the best! Their work is outstanding; they have worked on both my Volvo…read more(extensive and complicated repairs) and my Saab, they are honest (they always give a full detailed quote before they do the work), their prices are really good for the outstanding service they provide, and both Harry and Sean are really nice! I trust them completely.

I got a spike in my tire and was losing air fast. Not sure where to go and totally distracted by my…read morekid in the car.I drove past a place called Harrys Garage and decided to pulled in and see what they can do. What a great find! Harry, yes the owner himself, stopped what he was doing, took a look at my tire, opened his bay doors and within 15 minutes plugged the tire, good as new. Best 15 bucks I ever spent. Check this guy out. He's AWESOME