This review is a little over do but I felt the need to share my experience here at this funeral…read morehome. My mom passed away Jan 3rd and this is where she had my grandpa's funeral and many years ago my grandmother's funeral was held here so me and my 3 brothers decided to have my mom's here. We had Jessicah Shoemaker as our funeral director. We read reviews after we had arranged to meet with her and decided we would have our own experience with this funeral home hoping all would turn out fine. After meeting her she seemed fine and trustworthy. We took care of picking everything we needed to for my mom's funeral. As time went by we would reach out to her a few times with no response so I did have to talk to someone higher than her by the name of Scott who got things rolling for me. Day of funeral 1st Wen me and my siblings got there we wanted to set up the decorations we had to make things look nice before anyone came in and have a moment together unfortunately a group of family got in while we were setting up. So I let the lady that was apart of st.marys know if we could lock the doors before anyone else got in. Then another person came in and the lady apologized for it and said shed lock the door. Eventually we had to unlock the door because people were trying to get in at the other end (This happened because we were unaware we could ask to have a moment alone with our mom before people arrived) this is a moment me and my siblings will never get back. 2nd Jessicah was no where to be found until 30min before the funeral started and that was Wen she let me know they been having issues with their microphone and that it wasn't working. (It would of been nice to be made aware of this in advance so I could bring my own speaking and microphone) she did offer their speaker and microphone which they rolled out and set up for us again during the viewing of the body minutes before the funeral started. Unfortunately the speaker wasnt loud enough. No one could hear in the back of the hall. Horrible 3rd. Wen it was time for the slide show we made it wasnt playing so I went to the back to see wat the malfunction was and it started to play but there was hardly any sound. I asked them to make it louder because we could barley hear it while sitting in the front row it literally was like someone was whispering because the sound wasn't working and Jessicah said thats all it could go. My niece had to use her phone to play the songs so we could hear the music that was attached to the slide show. I asked Jessicah who would I talk to regarding all this and she said all of wat? I had to explain all these mess ups and she said it would be Scott. Me and my older brother were stressed out at my mom's funeral unable to mourn and sit like we should have been able to. I was very dissatisfied with the way all this went down. I had a meeting with Scott who then basically told me he was sorry but sounds like there was an issue with the sound system that day and that we should of let Jessicah know we wanted a moment with our mom wen we were planning her funeral(Which we've never done this before so we wouldnt of known. I feel like the director should ask us if wed like a moment on that day before allowing everyone in) but thats pretty much it. He made excuses for Jessicah and her role and I felt he down played the way things went. He even told me that He'd probably be like me a perfectionist running around taking care of things instead of being like his sister and sitting and letting things just roll and not care if they weren't going right. We paid 10,000 to lay my mom to rest. This was a special day that we just wanted to go right. Its sad that there was nothing that could be done even after telling him all my concerns. I felt the fact that the sound system wasn't working was a good reason to deduct some of the cost because its apart of wat we paid for. Just wanted to share my experience with this place. If u decided to still use them just make sure u keep a close eye on everything and ask questions. Make sure their sound system is running correctly and let them know if u want an alone moment with ur loved one while planning the funeral.

Our family used of George L. Klumpp Chapel of Flowers earlier this week for my dad's funeral and…read morethe assistance we received from Marsha and the rest of the team was amazing. Marsha guided us through the process from the beginning to the end with patience and understanding at a difficult time. She made herself readily available to answer all of our questions and responded promptly if she was unavailable at the time. Seeing her there on the day of the funeral had such a calming effect on us. I am so glad we were able to work with Marsha and the friendly staff at the funeral home as well as at the cemetery.

What an awesome and outstanding experience I had despite my circumstances. I contacted Sierra View…read morea few days after my mom had passed away. I had a very unpleasant experience with another entity that had picked her up. I called and spoke with Jessica. She was very reassuring and put me at ease from our first conversation. She gave me detailed information of how much it would cost to get mom's body released from the other entity, and she did it swiftly. She was responsible, dedicated, supportive, understanding, delightful, caring, and very kind. I was so unsure of how to handle everything. She was so very helpful and sweet no matter how many times I called. She never made me feel like I was a burden or worried her too much. She paid attention to every detail of my mom service. She noticed that my mom had on nail polish that was chipped! She called to ask if it was okay to polish over her nails. I'm extremely happy and overjoyed with the way Jessica and her staff handled our family. I highly recommend using this company if you have a loved one that has transitioned.

So thankful for everyone at Sierra View. When your loved one passes, it's hard enough... and they…read moretook care of all the arrangements and were extremely compassionate and caring during the most difficult time. So grateful to you all. Thanks for everything. S.M.

I would give them a 5-Star, except for one thing: they do not notify Social Security. In my…read moreexperience this is a common practice for a funeral home. Not sure why this one does not do it. Other than that, it was a 5-Star experience.

hi-ya! So a very good friend passed away and I don't think many people are ready for that or what…read moreto expect next; however, when we went to the funeral service this place was as good as circumstances can get. A day or two before the service they they opened an online obituary portal at their home page that allowed folks to leave well-wishes online. The comments are vetted before being published (authorization completed by the family of the deceased). The day of service was extremely hard, but the funeral home was absolutely professional and there was not oddities to report. The location of the funeral home was reasonable to get to--parking limited, but manageable. It was a hot day, but they had the air conditioning set to a chill level (making sense for open caskets). I don't mean to sound clinical about this review, especially when so much emotion can go into why you are there, but in the end. The funeral home was clean, provided for everybody that came to pay their respects. Prior to the service they cycled photos and/ or video reflecting memories of my friend and his family that survived him. I can't address pricing, but I heard the average cost of a funeral can easily run around 15K, and the lavatory I don't know because I didn't use it. The initial room where you first walk in is furnished nicely and to be honest it was a good area to take little ones that aren't able to sit long during the service. The area allows you to still hear what's going, limits the noise the main hall hears, and keeps you out of immediate line of sight. Anyway, if you have to use services like this, North Sacramento Funeral Home is professional and does it correct.

A great company to work with when you lose a loved one. My dad passed away and wanted a green…read moreburial. We wanted it to be soon and Mya made that happen. She was sweet, caring, understanding, and very communicative. She went the extra mile. She gave me tips and made the process easier. Joshua brought my dad to the service. It was nice to show up and have my dad set up. Joshua was very kind, professional, and efficient. Through and through they showed up for us at a very difficult time. I highly recommend them.

Called this service when my mom passed. They were very accommodating. From what I know my sibling…read morehandled all the paperwork and there was no issues, the timing of cremation was doable and did not alert us for any issues. They handled everything very well and I was really impressed. I would recommend them to anyone! Pricing is reasonable.

During one of the most hardest times in anyone's lives, this place and its staff are here for you…read more They aren't here to price gouge, they aren't trying to capitalize in your time of grief, they are here to do the right thing. I will recommend them to anyone and everyone I know going forward.

Amazing service and consideration to family members hurting for lost is very appreciated.read more

I've had people pass in my life, but never had to be in charge of putting a funeral together…read more Walked in, and met Victor. He made things a lot easier for my wife and I. Great person to work with. Very attentive and made sure we got all details of things done before the service. We appreciate you Victor. Plenty of parking if you have a big family, and the area is very clean.

When my dad passed we met with Sabrina. My dad was a veteran and we mentioned it to Sabrina and…read moreasked if there were any additional help or services they give and she said no, she's done a lot of veteran services and there's no other assistance she's aware of. She proceeded to show us packages that included things my dad specified he didn't want and when we asked if we could leave them out she said it would cost us more to piece the items out with just what he wanted but she never showed us the itemized prices. She tried to get us to sign a blank agreement when we weren't able to decide on everything right away and we declined to sign then when we went home we called the VA to see if they had any additional services and they gave us so many services they offer. They even offered to bury him free of charge in a national cemetery and provide a headstone and military pallbearers and taps. We also found on Sac Memorials website there were services the offered specifically for veterans. When we called back to speak to them about it, it was difficult to get ahold of Sabrina so we spoke to someone else who said Sabrina hadn't even filed for the death certificate nor put on file that he was a veteran. We also found a price list online on their website and it showed the cost for only the things he actually wanted if we decided to bury him there were only about half the cost of what she was trying to get us to sign for a full package. Very disappointing and we will be burying him elsewhere where he will be honored and not be on the grounds of these scammers. Just disgusting how they try to exploit a family for money during their most vulnerable moments for their own gain.

This place has some of the most beautiful headstones. I love that it is customizable and…read moreaffordable, not over priced like some American places. Staff is easy to work with and communication is superb! Received it within 6 months. Beautiful piece we ordered for my beloved mother, may she rest in peace.

I should have considered that there are only two 5-star reviews posted for this place. For all I…read moreknow, the reviewers could be family members or good friends who want to help out their friend. This is the first time I've ever had to plan and organize a funeral and just wanted to honor my father's memory in the best I could with what I could afford. I Went into the shop back in May or June 2022 to order my father's gravestone and was told that it would be placed by August. I've e-mailed and called several times for updates and it always takes forever to get a response. No one ever answers the phone and the owner takes days or weeks to return calls and messages (if at all). I was home during Thanksgiving break and went to the shop to talk to the owner and the shop was closed even though the hours listed on window said that they were open. The next day, I received an e-mail from the owner informing me that he's "working on it". I replied to his e-mail letting him know that I will seek a full refund and take my business elsewhere if the gravestone is not place by the end of the year. I just want a nice memorial for my dad. It shouldn't be drawn out like this. I can't tell you how upsetting it is to see nothing at my dads gravesite other gravestones already installed for people who passed after my father. I am seeking legal advice on how to proceed.

My husband passed away suddenly on March 10, 2026. I wasn't prepared for anything. I remembered…read morePSM Monuments did my sister's marker in 2023. My niece highly recommended them. When I called I spoke with Natalie. She was so kind, friendly and so very helpful. When I finally found the picture I wanted to use I wasn't thrilled with what my husband and I were wearing. We were wearing just casual clothing on a cruise we were on. I had another picture of us from our formal night but didn't like pose as much. I couldn't believe they were able to take what we were wearing in the formal picture and use it for the picture I had chosen. It was absolutely amazing! I can't thank Natalie and PSM Monuments enough for making this very difficult time so easy for myself and my family. Sincerely, Denise & Family

My husband sketched our son's headstone and they replicated as perfect as we could ask for. Sergey…read moresaid we could do any shape and was very detailed about everything. If we were to change something how the maintenance might be. Also, it was finished in 6 months ontime for my son's birthday. I had a photo of Aven driving and Sergey edited the photo so it looked like he was driving the actual bus.