We requested help to remove an opossum from our pool. They said they would send someone out but…read morenever mentioned any extra fee for us as an existing customer. They came and spent 5 minutes and removed the baby opossum. Then proceeded to charge our credit card $250. We will be looking for a new pest control service that is upfront and honest about their fees.

I was searching for a new pest control company and reached out to Rottler Pest Control. From the…read morevery first interaction, I was impressed. I spoke with Debbie on April 7, 2025, and she was not only incredibly kind and professional, but she made me feel like a valued customer--not just a number. Her warm and knowledgeable approach made it an easy decision to sign up with them that same day. Within the hour, I received a text from Chris, my assigned technician, letting me know he would be at my property on April 10th. I appreciated the quick scheduling and the convenience of communication via text--it made everything clear and easy to track. When Chris arrived, he was prompt, respectful, and extremely professional. He thoroughly inspected the entire property, including all the areas I was concerned about, as well as the house perimeter and our shed. He took his time to evaluate everything and explained what he was seeing along the way. His attention to detail and willingness to listen really stood out. Today, a month later, he's returning for our follow-up visit to ensure everything is under control and to address any ongoing concerns. This level of service and consistency is something I truly value. I'm extremely happy with my experience so far and plan to update this review in a few months to share how things are going long-term. If you're looking for a reliable, professional, and customer-focused pest control company, I highly recommend Rottler Pest Control.

Fast, friendly and thorough. Technician answered all of my dumb questions with patience and humor…read more Even took down two large wasp nests that I hadn't noticed. Performed all service requested. Highly recommend.

I don't know about quality of work. I am writing because I don't appreciate their sales tactics…read more Nice young men sent door-to-door apparently trained to "not take no for an answer" disregard "no soliciting" signs arguing that they are not "selling" they just want to "save me money." When I said "no" they continued their pitch more aggressively. Friends, young men who disregard "no" on the job may carry that disregard into relationships. Palisade, teach your employees to honor "no soliciting" and not to hear "no thank you" as a challenge.

George takes care of our rental homes and does the best job! I just had him inspect a house and he…read morehad every opportunity to over quote me and recharge me for unnecessary services. Instead, he did the ethical thing and gave me advice. I respect his integrity and will continue to use Chilton's for all our pest problems!

The first visit with them was great, and I had one more routine visit with them. That treatment…read morepushed all the outside ants into my garage, I called and had them come out to retreat within my 90 day warranty. At that visit the technician knocked on my front door where I met him in the front porch, I came back inside and closed my door, he took less than 5 min outside, then from inside my bedroom I hear the front screen door and front door open, I walk out and the technician is letting himself INTO my home and closing the door behind him! I was home alone with two large dogs, thank goodness they didn't bite him but I ran up to them first and grabbed their collars. He gave me my invoice and I asked him to leave. I was so upset and scared that he just let himself right in, no business was being done in my home, nothing needed treatment inside, he had no right to walk right in. I called the office and the front desk lady wrote it off and did not see the problem. They called to get me rescheduled for the next quarterly treatment multiple times and I was not going to have them come back out. They are not professional and do not worry about their customers. They just sent me something in the mail asking for me to call and reschedule, I called them to ask them to take me off their list and on top of the situation that happened I explained during the call that with not working very much with COVID that many people are focusing on paying bills and the same lady went into a guilt trip that if I asked for them to come out after this I'd be charged even more! I would not recommend them at all!

My wife and I were made aware of a termite problem by a Big Name business and after the upcharges…read morefor insulation in the attic and crawl space the estimate was over $3500.00. I called a local home inspector and asked them for a recommendation for pest control. I was given Gary Mooneyham's name (Mooneyham Pest Control). The estimate Gary provided was acceptable. We did have to wait about a month for the treatment. The crew arrived on time and completed the work on schedule and on budget (no overages). The concrete dust in the garage was vacuumed and all holes were filled after the work was complete. Gary was on site with his crew until everything was moving smoothly. I'm very pleased with the work completed.

From the owner: Family owned & operated pest control business service our local community.read more

Steve is knowledgeable at what he does and all around great guy! I was with Palisades's and that's…read morewhere I first met him but followed him over to Nature Shield when he moved. He will do wonderful things for this company as he goes above and beyond to help his customers. He's great at what he does! Thanks Steve! Glad I found you again. Tonya Chatterton

Field agent came through our neighborhood and long story short, the service is ineffective, they…read moredon't perform the services they say they will or have performed. If I provide them with camera footage they might see if they can help me. No notice of coming, I wasn't home. Yes I have it on camera. I d rather spend my time at this point (after 8 months of this BS) warning my neighbors to STAY AWAY from this company. I tried to cancel politely by letting them know after several 'treatments' we still had issues, but the cancellation costs just as much as riding out the contract (because I didn't try to cancel before the 'midnight of the 3rd day' allotted cancellation period which passed days before I even got the first treatment). I received an emailed service report for services and I responded that it hadn't been done and to please reschedule. Their tracker shows the vehicle here. No kidding. I do have my camera footage but I'm done. Maybe if I see pests in a week they'll see about helping us then....message me. I'll share all my emails and camera footage (I have 10 cameras with 24 hour recording) for each 'service event'. This is ridiculous. Service companies that show up without an appointment and mark the service completed when you don't answer the door....super stellar. Then the onus is on me to provide proof? Surely that tracker can give time at the address, let's be reasonable...yes, I am beyond frustrated. So many chances...here is the review. My service person is nice, but they work for a bad company. I don't blame them for what I assume is bad, unethical business practices. So, if you want to give your service person a tip, 'give us a 5 star review' and we will give them the monetary reward. I'd be wary... You have been warned!

I have a serious fear of spiders. Like running screaming from the room fear…read more Brian first started servicing our home about nine months ago and let me say, never once has he made me feel silly about my fear. He sprays the entire house with chemicals that are safe for both our child and our pets. In between sprays he welcomes us to call with any pest issues. So far, we haven't had to because whatever he does works. I highly recommend his services!

Initial contact and service from this company was great. The applicator, Les, a really good guy,…read morearrived and sprayed and dispersed pesticides inside and out. But, they demonstrated a lack of follow through when we contacted them that we still had a problem. Instead the owner comes to the home days later, and immediately begins to argue (with an attitude) with us that its impossible to have a wasp problem as they sprayed all locations, and that they could never be nesting in the gutters (directly over the garage door) because....that's when I told him he was behaving inappropriately as a service representative, especially as business owner! He then said "fine, we will refund your money". For us it is not about the money here, its about principle and ethics, of which this guy definitely lacks.

Prompt, professional, knowledgeable, and friendly. Both the office staff and technicians I've…read moreinteracted with have made working with BugZero an easy choice. I recommend this company for your pest control needs!

The owner personally called me and listened to my concerns and made it right. I really appreciate…read morehim taking the time to do this and I couldn't be happier with the service since then..