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    Runa Beauty and Wellness

    5.0 (1 review)

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    Tondue Medical Spa

    Tondue Medical Spa

    3.0
    (4 reviews)
    17.8 mi

    Since Tondue paid for my Google review to be deleted & blocked me on Facebook, Yelp here we are!…read more My experience with Roxanne as an injector was terrible to say the least. Roxanne is incredibly unpleasant, unprofessional. After following all the proper aftercare of lip filler, I had concerns about migration so I called and the receptionist answers. After Roxanne overheard the word migration, the phone was quickly in Roxanne's hands, who without seeing what my lips looked like, stated that there was no way there was migration, her product doesn't migrate (filler that doesn't have the potential to migrate doesn't exist), and that it was going to be 100$ to consult with me. Instead, I book an appointment for more filler (bc hey, it's free ;)) & then said I wanted to dissolve. For an hour Roxanne talked at me, and ended on the note that she won't dissolve without a written doctors note that I'm working on my health condition that she blamed for the migration occurring (even though she still wouldn't admit it might be migration- i've had SEVERAL injectors confirm that it is 100% migration). This health condition she knew of before filling my lips (but didn't need a doctors note before she was going to make 700 dollars off of filling them, convenient). I've had filler migrate before and every place will dissolve for free, they often are the ones that will point out the bit of migration. Roxanne just has too big of an ego to admit that whether her technique or the inevitablility of my lips being prone to migration occurred. A big unwavering ego is not a characteristic you want in someone who is altering your physical appearance. I'm not a Karen, i'm a 24 yr old of the generation of people pleasing. So unless you are very well educated in this stuff, know how to advocate for yourself, & want to potentially argue for your right to dislike something, I'd go somewhere else. I posted this originally on Facebook & I had MANY people respond to me with similar stories of her botching their lip filler and blaming it on the patient.

    A day at Tondue Med Spa Rochester was just what I needed. The Diamond Glow treatment left my face…read morefeeling better than it ever has and the Cooltone felt incredible! Hands down, the best spa experience ever! Roxanne and her staff are incredibly warm, lovely and welcoming and the environment is relaxed and classy. They were voted Greatest of the Great Lakes Bay for Botox and skin care in their Bay City office. Rochester is lucky to be home for their second spa!

    Photos
    Day of procedure, wildly overfilled. Couldn't sleep my lips were so painful.
    Day of procedure, wildly overfilled. Couldn't sleep my lips were so painful.
    Tondue Medical Spa
    Tondue Medical Spa

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    Ziba Medical Spa

    Ziba Medical Spa

    3.7
    (9 reviews)
    17.0 mi

    On time. Listened to what I was looking for. Well explained the difference procedures. Very…read moreinviting clean environment!

    My lips turned out lumpy and uneven from my injections. I asked during my appointment if the large…read morenoticeable lump would go down and was told it would. 2 weeks later (after letting the swelling go down and it still being very noticeable), I called to see if I could have them corrected only to be told that I could and it wouldn't cost me extra, then calling back 20 minutes later to confirm the appointment and being told it would cost me $385 to have them fixed. When I said I didn't think that was fair because I wouldn't be getting more added if it wasn't for the fact that they're terribly uneven, I was then told I had to come in almost 2 weeks later (so I have to continue to walk around like this) and they could "only tell me at the appointment if it would cost me the $385". Not happy about this. Update: After posting this review, I got a call almost immediately offering to "fix it". I went back for another appointment and had an injection to dissolve the lump and was given another syringe "for free" to even them out/make up for the syringe I paid for being dissolved. I did not have the entire syringe injected at the appointment and was told it was being kept for me to have injected at a later date. I waited another month and the lump was still there so I called and made another appointment to have the rest of the lump dissolved and the rest of the remaining syringe injected, and also mentioned purchasing another syringe as well. When I got in the chair for this appointment, I was told by the nurse she "did not want to inject me with filler any more because I did not update my review to say the problem was fixed" to which I replied it was not fixed. She then proceeded to argue with me saying that they were nice enough to give me another syringe "for free" (even though they also dissolved a good portion of the syringe I paid for and then refused to inject the rest of the one they "gave me"). She ended up only dissolving more of the lump and I left. I will not be back here and will be glad to pay another medical spa for fillers who will do it correctly from the beginning and will not blame their customers for their errors or badmouth you when you come back for correction. I will also be telling all of my friends & family of my experience and will be following up with the Better Business Bureau. Spend the extra money and go elsewhere!!!

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    Ziba Medical Spa
    Ziba Medical Spa
    Emsculpt for building muscle, burning fat cells

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    Emsculpt for building muscle, burning fat cells
    Renewal Skin Spa

    Renewal Skin Spa

    4.9
    (24 reviews)
    79.4 mi
    $$$

    I want to give a huge shout-out to Kelli. I recently visited her for lip enhancement and to tackle…read moremy stubborn dark circles with cheek fillers. Being my first experience, I was a bit nervous, but Kelli made me feel at ease. She was gentle and reassuring, checking in with me throughout the entire process to ensure my comfort. Kelli worked her magic on my lips, transforming them from uneven and thin to full and beautifully symmetrical. The cheek fillers worked wonders, making my dark circles practically disappear! I also appreciated how she followed up with me throughout the week regarding my recovery; such a thoughtful touch;) What I value most is how she listened to my preference for a natural look. My confidence is through the roof now! If you're considering a little boost, I can't recommend Kelli enough!

    First off, what a warm and welcoming experience! I was a bit hesitant about getting a Moxi/BBL…read morebecause it's not just an average facial. Lasers are a little more intense! Danielle walked me through every step and answered all questions I had before I could ask! Not only was this a wonderful experience, but I will surely be coming back for more treatments here based on how I was treated! The BBL treatment itself was smooth but of course a little pain was expected. Where the skin is thinner was probably a 7/10 (under eyes, around your nose) everywhere else 4/10 and manageable. The Moxi you are prenumbed and that's probably a 1/10 or 2/10. You don't feel that at all. AFTER however is a different story, expect a sunburn like feel! I would say immediately after treatment for 1-2 hours after is uncomfortable. After that it's breezy. Follow you're given directions and you're good to go! I am 6 days post, and my skin is looking absolutely wonderful. I can't wait in a couple of weeks for the healed result. Thank you so much Danielle and the staff for making me feel comfortable! I will be back and recommending everyone I can!

    Photos
    Drink station in the waiting room
    Drink station in the waiting room
    Waiting area
    Waiting area
    Renewal Skin Spa

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    Rosewood Health Care

    Rosewood Health Care

    4.0
    (8 reviews)
    25.4 mi

    I am so happy with the results of my services at the Rosewood Medical Spa Midland location. Dr…read more Mohan and her staff are so kind, comforting, and caring. Dr. Mohan took a lot of time to talk with me, understand my needs, and offer just the right services to best enhance my features. I highly recommend Dr. Mohan and her skilled team!

    this "medical center" is not very reliable, professional, or clean. They will say they will do…read moreanything to help you with your problems but then they give up in the end. I had the laser liposuction last year and it was a horrible botched job. I could tell the very next day something was not right. My skin was extremely dimpled and did not fix any of the problem areas, it actually made them worse and puffy in spots that shouldn't have been. She tried fixing it with skin tightening treatments which I found out from true plastic surgeons will not fix anything. On top of that she was going to charge me for the treatments! But then had a "change of heart" and didn't charge me. After the one year mark of my legs still looking like someone just sucked out fat from certain areas and left the rest I asked if there was anything else she could do and she told me no. I asked for my money back and she laughed in my face and told me I would then have to pay for the skin tightening treatments she "gave" to me. I had multiple members of her staff tell me that my legs were not suppose to look like that and I needed to make sure she fixed it right. Needless to say I ended up having to get regular liposuction and fat grafting to fix the problem. The day after true liposuction I can already tell a difference. Please please do not trust her. I feel like she is very scatter brained and has not been technically trained well in a lot of the treatments she provides

    Photos
    Rosewood Medical Spa

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    Rosewood Medical Spa

    Runa Beauty and Wellness - medicalspa - Updated June 2026

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