I've had yet another great experience with Craig. He helped me with a problem that was crippling my…read moreproductivity for weeks. I spent hours trying to troubleshoot myself, and Craig helped me in a matter of minutes. I'm extremely satisfied.

Extremely rude employee- Erick. Called in asking if my laptop could be opened up and wiped out and…read morehe responded saying "umm that's not something we do." In a very rude tone. Will be going elsewhere for my laptop servicing needs.

I have an 11 year old computer and the wifi card failed. They found me a replacement in the back…read moreroom with some other out of date equipment and gave it to me for free! Great service! I'll keep coming back.

My 89-year-old mother's laptop is an older model, but it meets her needs for email connections and…read moreaccess to her banking and Facebook accounts. During a recent move, a tiny screw fell out, which allowed the casing around one of the hinges to jostle and get out of alignment (almost like being "sprung"). The hinge was not-so-gently repositioned and the screw put back in, but it would not turn back on. We took it to a PC repair shop that had received good reviews, and they said the on/off wiring/mechanism in that corner (where the hinge had been "jostled") had probably been damaged/compressed. We could leave it with them and they'd attempt to fix it, but it was a risky spend of $200-$250, with no guarantees they'd be able to fix it. They thought we'd be better off buying a new or refurbished one, which of course they happened to sell. We knew it wouldn't be easy for Mom to adapt to a new "machine," but we didn't want her to be without any internet access, nor lose her photos and documents. Before making any decisions to risk the $250 or give up on her old PC, we were recommended to try PC Gold. Within minutes Daniel had diagnosed the issue, rebooted it, and sent us on our way at NO COST. Wouldn't even accept a tip. It's safe to say our jaws are still on the floor with awe and appreciation.

They're supposed to fix Apple Care customers devices but they don't hold any parts in the back so…read moreyou must leave your device overnight or up to three days before they get a part. This is to prevent them from doing AppleCare repairs as they do not make as much money off of them. Scam if you ask me! Should not be a part of the Apple program!

Excellent service on my Mac Air and iPhone battery replacement. Feel like pre-COVID type of…read morecustomer service.

amazing place! staff truly does their best to help you and get the best bang for you buck! Quick…read moretoo! brought in my laptop and had it ready to rock again within an hour!

I went in thinking my computer had an issue but it was actually the charging cord…read more The employee was very knowledgeable and helpful. I ended up getting a new hard drive for my old computer and it is running like a new one!

I didn't even buy anything from them. I called asking for help to see if my 3-year old laptop had…read morea supported docking station and Dirk walked me through it all. He took a lot of time on the phone to help me out and it wasn't even a sales call. I really appreciated it, and he knew what he was talking about.

I went to replace a pretty banged up screen on a brand new laptop and they fixed it within a week…read moreand the price was beyond reasonable at $220. Best place in Sioux Falls

Find another company in SF for your Apple tech issues. (Mac Pros is a shady enterprise and not…read moreworthy of your hard-earned money.) We spent almost six hundred dollars on the repair after having taken in our MacBook and cord. They've returned the laptop via mail and insist we did NOT provide the cord. We did. So we are basically being referred to as liars and told to look at a video of our visit. However there were NUMEROUS customers who could have easily and unintentionally walked off with it.They insist we are wrong. Find a company with integrity. You won't find it here.

I can't say enough good things about the local Mac Pros. When my phone quit working but was still…read moreunder warranty, they came to my rescue. They were unbelievably patient, knowledgeable, and kind. They took the time to determine the issue, explained the repair process clearly, and made sure I felt comfortable every step of the way. The level of customer care here is outstanding--I would absolutely come back and recommend this place to anyone needing Apple repairs.