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Runners Depot

3.7 (36 reviews)
Closed 10:00 am - 9:00 pm
Updated 3 months ago

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Outside the store
Astrida M.

Since last year, I have wanted to try on Hoka sneakers but was too busy with other things to make time for it. Several of my friends told me how much they loved theirs. Finally, today, we made time to go to Runner's Depot at the Aventura Mall. When we arrived, the place was packed with customers trying on Hoka and New Balance and Ascics. All the salesmen were busy. We waited for a while patiently, and then Rafael came up to us and asked if he could help us. By then, my daughter decided to get a couple of pairs for herself also. Rafael explained the Fitting Process to try on the shoes, and we had to stand on the Foot Disc to measure our arches. He then knew what type of shoe would be best for us. He brought out several styles. The best style for her was the Hoka Bondi, and for me, the Hoka Gaviota 5. Rafael is an expert fitter. We were so glad that he was helping us both to find the right shoes for our travels and the walking that is entailed. He was patient and understanding. I highly recommend that you ask for him if you visit this store. The store is nicely organized, and they have a good selection. They also sell athletic wear, socks, caps, sandals, shirts, and runner gear. If they are out of stock of the shoe you want, they will order it and have it sent to your home. But first, they will fit you to make sure that the shoe is the right size and fit. I really like that they do this for the customer. I ordered 2 extra colors that will be shipped to me and walked out with the ones I tried on. My daughter did the same. They will arrive in 5-7 days. I felt like I was walking on a cloud, seriously. You will spend some money for quality, but to get rid of foot pain, it is worth it! Runner's Depot is located at the Aventura Mall inside the mall by Macy's on the second floor. You can reach it by escalator or elevator. Park by Macy's where the Women's clothing is, go thru Macy's to the second escalator, and it will take you to the second floor, then head months inside mall.

exelente equipo de trabajo muy profesional muy humilde Hernan y Bea felicidades mucho conocimiento

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6 months ago

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8 years ago

Great service and decent selection. Only downside is having to walk into the mall to get to the store.

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11 years ago

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Review Highlights - Runners Depot

Since last year, I have wanted to try on Hoka sneakers but was too busy with other things to make time for it.

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DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

3.7
(36 reviews)
0.4 mi
$$

I had a very disappointing experience at the DSW Shoe Warehouse in Aventura while shopping for my…read moredaughter's graduation heels. My daughter was sitting in a different aisle trying on heels and had left the shoe box nearby. An employee approached her and said, "I'm assuming you lost the box to those heels." The way it was said strongly implied that my daughter was doing something wrong or potentially stealing, when she was clearly trying on heels. When I approached and joined the conversation, the employee immediately changed her tone and began explaining that many people steal from the store and that customers are required to bring the box with them when trying on shoes. Had she simply explained the store policy from the beginning, there would have been no issue. My daughter was embarrassed and offended by the assumption that was made about her. It felt like she was being profiled rather than assisted as a customer. After I addressed the situation, the employee quickly tried to downplay what she had said instead of acknowledging how her approach came across. I understand that retail employees have to be vigilant about theft, but there is a respectful and professional way to communicate store policies without making customers feel accused or uncomfortable. This employee could benefit from additional training on customer service and how to approach situations like this without making assumptions. Unfortunately, what should have been an exciting shopping trip for my daughter's graduation turned into an upsetting experience.

DSW has always been my top pick before any other retailer…read more Large selection and good pricing keeps me coming back. Staff were helpful as always. Went today to purchase another pair of work shoes. Many to choose from and purchased another pair. Pricing was online with other competitors.

Photos
Aldo bag 35$
Aldo bag 35$
DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse

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Aventura Mall

Aventura Mall

4.2
(764 reviews)
0.1 mi
$$$
Free parking
Free WiFi

Wow! This place is fancy! My partner was determined to come look at this mall before we went back…read morehome. She got me with the fact that they allow pets! I was hesitant, but once me and Teddy, my dog, got inside. We came across several other pet owners. That's pretty cool! Teddy and I walked the length of the mall while my partner did her shopping. This is one of those high-end malls! But they also had some very good food vendors in the hallways where I got the majority of my snacks and I even got some snacks for Teddy. I was hoping the cute little dog park on the outside would be available to us, but it didn't open until 2:00 p.m. And we were at the mall fairly early. It was a great visit because most of the employees were dog friendly! I'll definitely have to make a trip back to this mall without a dog.

Aventura Mall will always have a special place in my heart…read more Growing up in Miami Beach we often would take the S bus down to Aventura and just hang out. Back then, the S Bus would drop you off at the entrance of the food court and the mall was just 2 floors but look at Aventura Mall now! Completely unrecognizable to the Mall I remember as a teen. Especially since it seems like the average stores I remember are gone and it's all Prada, Gucci, and luxe stores now, but I'm not gonna knock it too much as I took full advantage and stocked up on my Nespresso pods while I was here. At least they still have JC Penny's. I was able to find a Miami Hurricanes shirt to bring back to my dad as a gift. They also have a Joe and the Juice store which I always stop by when I'm here and get a green tonic from them. I have to admit; I like how they revamped the food court so that its modern and has a wide variety of options. They even have a ramen kiosk! We also stopped by the new Eataly store, how can you not right? We didn't eat anything there, but I took advantage and bought some items they had priced on sale. In all honesty, I could see myself coming to Aventura often if I still lived in South Florida. I've always it made it a point to come here when I do visit and will probably continue to do so in the future.

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Aventura Farmers Market
Aventura Farmers Market
Laudree
Laudree
Gorillas in the Mist by The Haas Brothers. Part of the Arts Aventura Mall collection.

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Gorillas in the Mist by The Haas Brothers. Part of the Arts Aventura Mall collection.
Louis Vuitton Aventura

Louis Vuitton Aventura

2.5
(75 reviews)
0.1 mi
$$$$

I've shopped at Louis Vuitton many times, including this Aventura location, and I recently came in…read moreto ask about a repair for a leather bracelet I had purchased online about a year ago. At first, the experience was a bit frustrating. One associate told me the bracelet could not be repaired due to a leather issue, and after that, my boyfriend and I walked around the store for a while without much assistance. For a luxury store, the level of service should feel more attentive and consistent. That said, Mariely, who is from Brazil, completely turned the experience around. She took the time to listen, checked with the right people, and ultimately found a solution. Because of my history with the brand and the store, she was able to arrange a replacement, which I really appreciated. It was a small bracelet, but the gesture and effort meant a lot. Mariely was kind, professional, and solution-oriented. I'll definitely be coming back to see her for future purchases.

We had a great experience at this luxurious location yesterday. We entered on the second floor and…read morewere greeted at the entrance by staff with smiles and enthusiasm. I loved the elegant golden decor along with the plush staircase to the first floor which is where the women's department is. The upper floor is dedicated to men's accessories and clothing. The Louis Vuitton fragrances were in the air and smelled so nicely thruout the store. We had a chance to walk around and look at the beautiful handbags, which is why we were there for my daughter's birthday presents. We were warmly welcomed by James Daley, who is the Expert Client Advisor for LV. He was friendly, charming, and helpful in showing us a variety of bags that fit my daughter's suggestions. He listened attentively and within minutes found the perfect handbag for her. She also found a matching pair of sunglasses. James brought out refreshing white wine for us to celebrate her birthday. He goes the extra mile and we were lucky to have him help us. I highly recommend this location as it is one of their largest stores with a huge selection and a friendly and helpful staff.

Photos
Window display
Window display
Window decor
Window decor
Louis Vuitton Aventura

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Runners Depot - sportswear - Updated July 2026

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