Kirk has been providing services for my family for many years and has always provided top notch…read moreservice. He is always a phone call away whenever there are any IT issues. I highly recommend him as his service is outstanding!

I had an outstanding experience with SSAVI. From start to finish, the service was top-notch. Matt…read moreand Tony were incredibly professional--clean, efficient, and respectful of my home (they even wore booties, which I really appreciated!). The TV and soundbar installation was done with great care and attention to detail. Everything looks and sounds amazing. What really stood out was the integrity of the owner, Kirk. He guarantees his work for a year and, more impressively, followed up after the job--something you rarely see these days. It's clear that customer satisfaction is a top priority for this team. I watched three sporting events the night after the install, and the setup performed flawlessly. I couldn't be happier. Highly recommend SSAVI for anyone looking for quality AV work and exceptional service.

Shield Computer was fantastic. Recently bought a new…read morecomputer and was struggling to connect to my home wifi. After countless phone calls to tech support from the cpu manufacturer, being put on hold for half hour at a time, and getting no results from anything I tried, I called Shield Computer Care. They were super friendly and sounded like they actually wanted to help me out. They came only a few hours after we hung up and were able to fix my wifi situation in minutes. The ONLY computer people you need to call.

I went in with what I thought was a very sick laptop. Young man behind the counter says "If I just…read moredo this and this, you should be Ok--- Yup that did it, oh, no charge, you have a nice day and come back anytime" You better believe I'll be back.

Did a good job, look forward to using again. They did my surround sound for us in living room and…read moreexterior with Sonos

We hired them to install a nest security system as well as a ring system in our house. They helped…read moreus with that in addition to moving our wireless routers for better service throughout the house inside and out. Reasonably priced. Efficient and friendly. We would hire them again.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

I have been a customer of Pembroke Computer over the years. Always a positive experience…read more Brian, the tech guy, is knowledgeable and customer friendly. He has even given me tech support over the phone. My recent visit did not disappoint. I highly recommend Pembroke Computer.

I had a computer that had picked up a virus. They told me it is only 30.00 dollars to get an…read moreestimate on how much it will be to remove it. If I had decided to go ahead with the estimated repair work the 30.00 would be applied to the total bill. I am very happy with the work preformed and it took about a day. Great work lower cost and friendly service what more could you ask for?

I have dealt with computer center of Hanover for many years. I have found them to be excellent and…read morereasonable. I have recommended them to many people.

This was one of the worst experiences I have ever had. When we moved to Scituate, we bought a Dell…read morePC from them, it was pre-owned and I was happy. Then this year the computer just died. While trying to get it back up, I noticed it was a 12 year old preowned and they no longer even made the drivers I needed. We called and they sent someone to pick up our tower and asked them to advise on a newer PC. I got a quote for $599.00 for top of the line PC. They were able to copy my files and install them. I was told I would have a loaded computer with the newest microsoft office ( it turned out to be 2017) and an anti virus, top of the line. It was an anti virus that I had to keep re-installing. Then, I tried to play music on my new computer and there was no internal speaker like I had with my other one. I bought a pair of speakers on Amazon and figured out how to install and enable. Luckily, the store sent a really great guy o deliver and set up my computer for me. It was tricky. The total bill was a bit over $1,000.00 . I asked the owner if he would pay his worker for helping me out and he said he was well paid. Not so fast. I ended up giving him $100.00 myself. The owner is not a nice person and when I said this quote was not even remotely close to what we discussed, he said Fine, I will have my worker unplug and send everything back to the store. Don't do it guys.

Professional, friendly, excellent customer service, quality work and good value for the services…read moreoffered. Stephen helped me mount a TV in a small bedroom for my elderly father, on short notice, over the holidays. His communication to arrange the appointment was excellent and flexible. I knew what I wanted but asked for his guidance on how to go about it. He was friendly, pleasant and helpful on all fronts. I quickly I had an appointment and felt confident about how things would turn out. On the day, he called ahead to let me know his ETA and showed up on-time. Once he arrived we confirmed the job details and he got right to it. I asked him if he minded me watching and asking questions to learn, but I admit, as a highly skilled professional tech guy myself, I wanted to find out what experience Steven had and how well he understood the tech behind the services he offers. My motivation for that is simple: - I live out of state from my folks - good service is hard to find - not everyone is trustworthy - even pro tech folk need help with tech - I know tons of folks who need tech help Stephen answered all my questions with ease and I discovered he has great technical skills and experience beyond the services he offers. I even learned a few tricks about how to make aspects of what he did easier and more successful. I also really enjoyed talking with him about tech and even about life. I was left with a feeling that not only is he smart and qualified, but also that I'd enjoy working with him on any type of tech project because he had such great aptitude and attitude about all. He was efficient, handled small challenges with confidence and completed the job with ease...all while teaching me how he did it. I highly recommend Carter IT and will be sending him as many referrals as I can.

Steven was a pleasure to work with. We appreciated his clear and timely communication. He got the…read morejob done promptly, checking with us to make sure all our criteria was met. We will definitely reach out to him for future projects.

Recently on 10.6.22, I went back from having an initial good experience with them and had the…read moretotally opposite one. I went in to see about getting a virus removed from my computer. I paid $59 to them upfront for the diagnoses and removal, then another $40 after job was completed. Then when I picked it up and brought it home, the computer continued to not operate properly by having the same issues I originally brought it in for. So, I went back and they looked at it again, but it showed no operational problem. But when I brought it home, after awhile, it started malfunctioning again. Very frustrating. So, I brought it back for the third time, and the technician said "the keyboard might be thee problem," and took a few minutes to show me why, which I appreciated. Then I went and bought a new keyboard for $40 and it fixed the real problem. So, then I called them today to ask about getting a partial refund for the virus removal because they didn't have to remove any virus even though they acted as if they did. I told them I'm ok with paying the initial $59 they charged me for their labor and time, but that I would at least like to get the final $40 I paid refunded back to me because they never had to remove any virus as they claimed they did. Never said any word to me that there was no virus. That's like going to a mechanic and they diagnose that you need a tune-up, then they do it and charge you for it, when it wasn't needed, even though they acted like it needed it. Then come to find out, it was just the advice that it may be a new oil filter is all that you needed. They showed no fairness in my opinion. They charged me for unnecessary work they did because they diagnosed it wrong, and wanted to cover up for their mistake. Then I paid even more money to buy a new keyboard because of their incompetence. When if they diagnosed it properly the first time, all I would have had to pay for was the $59 and a $40 keyboard for a total of $99. But instead, I ended up paying a total of $139 because their incompetence. I guess this is what they consider is doing good business at a time in our economy were people are struggling to afford the cost of living. They've lost my repeat business forever over $40 and I will NEVER recommend anyone else to them. I'm a small business owner myself, so I know how important treating the customer with fairness is. We'll I hope the $40 was worth it to them. So disappointing. I really thought they were a good local business to do business with. Maybe I expected too much from them after my original positive experience with them. It even appears that you can't leave any more Google reviews with them. Interesting.

Had a simple data transferal from my older external hard drive to a new one. After first giving it…read moreback to me folders and NO FILES i brought it back and 2 days later they were unable to get the files moved and blamed it on the hard drive. So after getting my drives and money back, I found they didnt realize the new hard drive simply needed to be FORMATTED smh real "Experts" huh? I ended up doing the transfers myself because these "professionals" are unable to perform BASIC troubleshooting to complete a task. I Tried putting this on their Facebook but it never posted, they censor ACTUAL experiences with these clowns!

I had John help me setup a 5.1.2 system. It comprised of him running wires through my attic to…read moreconceal them, mounting a television, putting up wall mounted speakers, setting up a receiver, and setting up a harmony remote. He is extremely meticulous and such a perfectionist to the extent I thanked him for it numerous times. He set things up exactly as I wanted them despite it being tougher than setting it up a different way. I told him if it was much tougher to mount the center speaker horizontally he could mount it vertically but he went ahead doing it exactly the way I wanted without a second thought. He first setup my tv to the receiver with a toslink. After I asked him how I would get Atmos capability he offered to come back to install it with HDMI. At the time I was at work but he was about to head right over. I fiddled on it that evening and I mentioned that a phone call would probably suffice to walk me through it, but I was able to figure it out on my own. He called me the very next day to walk me through it. I am extremely happy with the job he has done. He stamps his work with excellence, so if you want a great setup for a great price don't bother looking elsewhere.

I found Sterling Home Theater on yelp and was extremely happy I did. John came the next day to…read moreinstall my television above the fireplace mantel. He was very thorough and professional and much less than Best Buy. He concealed all the exposed wiring in the walls and was very neat. I highly recommend him and will definitely use him in the future. Joanne - Stoughton, MA