It was a job well done. Thank you. The glass took quite awhile to order, but eventually it was all…read morecompleted.

We had an appointment with another glass company, and they failed to show up. So we called City…read moreGlass, and the quote they gave us was lower than anywhere else around. They also fixed a smaller window for us, still less than the original quote of the one window we intended to fix. These guys showed up on time, on the day that they told us, were quick and very efficient. We recommend them to everyone.

Best quality, customer service is outstanding. Loved working with this company. Valueread more

Jim with Tile Pro referred me to Residential Glassworks. I had received a bid from another company…read morethat was substantially higher and also their turn time was 8 weeks! Chris with Residential came out and measured for a euro door on my master shower and install was less than 2 weeks! I highly recommend anyone in need of custom glass to reach out to these guys! Professional, responsive, competitive pricing and super fast turn time!

The technician stood on top my outdoor AC unit to reach the broken window in my home. I told him to…read morenot do that and get a ladder, but he brushed me off by saying he wasn't hurting anything. I argued that it might hurt the unit but he ignored me. My HVAC company was equally outraged and said standing on the unit can definitely hurt it. I'm outraged by that behavior and probably will not recommend them to anyone.

This location 26 E. 800 S. Salt Lake City, UT 84111. They…read moreare horrible. Took weeks to get an estimate and then it was so outrageous for one window. Would you pay a grand for one small window? They are very dishonest. Found another quote for 200. Do not do business with them.

I have used Craig and his guys many times over the last 20 years and I can't recommend them enough…read more They show up on time and do a great job with everything at a fair price. I would refer them to anyone if they want great work at a fair price. Jimmy

Had a bad experience with this company. Tried to have a window replaced several times and each time…read morethe installer broke the window. After two attempts they just gave up and stopped calling us or returning calls.

Big Disappointment. Long-time customer with Swayer (glass…read morereplacement, screen repair and large mirror install projects). But this last project installing high-end frameless sliding glass shower doors in two shower over tub applications did not turn out well: a $6800 investment for two shower door applications. Initially water under the doors the full length of the tub. I went back and they gave me clear plastic water dams to install under the doors. That stopped water flowing under the doors in the middle but leaks at the corners still were a problem. It would appear that perfectly straight glass door sides with plastic edge trim don't perfectly close gaps found in slightly imperfect tile walls. After multiple trips, additional suggestions of trim adjustment and additional caulking we still had leakage at corners. At the final trip back to the shop the personnel were clearly not happy to see me. Note that never once did they offer to come out and see what was happening with the $6800 doors. Was only told that they never had problems with leakage before. I was given some additional edging and sent on my way. Certainly not the type of service one would expect from a full-service glass shop. I suggest folks in the market for high-end product expecting follow-on customer service should look elsewhere.

Unbelievably bad service. I went in with two small simple projects, and was treated more rudely…read morethan any customer experience I can recall. When I asked about basic glass edge finishing options I was told that, "Most people usually research things before they come in". It seemed to bother this guy that I wanted to do business with him from the moment I walked through the door. When I asked if he had a problem with me, he told me that maybe he's "just a grumpy nasty guy". No apology, no answer to the questions I had. I left and went elsewhere. Hopefully this dude was just having a really rough day and wouldn't normally treat paying customers like they are worthless.