Stopped in because needed a repair on a gold necklace, the ladies were very polite and efficient…read more The repairs done so far seem great for a good price as well. Glad to have our local goldsmith so close.

I can't say enough good things about the staff and the customer service. Absolutely amazing! I have…read morepurchased 3 rings and they always take care of them and their product. I will always recommend Downtown Goldsmith best in the business and beyond thankful for the hospitality when you walk in the door.

My husband and I first shopped for my engagement ring at a jewelry store in the mall. It turned out…read moreto be of really bad quality. We returned it and went to Ferrell's. We found the perfect one except in was a wedding band. So they tailored it to our needs and made it into an engagement band by taking out the center diamond and mounting another beautiful diamond we chose. After that, we also purchased both our wedding bands as well as other jewelry there several times now. They are always very professional and do quality work.

Ferrell has moved into another store on Indiana St. where they rent a tiny cubicle in the corner of…read morethe other business. Must not be doing too well. I dropped off a piece of jewelry for repair, with the promise that the repair would take about 5 days. Three weeks went by, with numerous unanswered and unreturned calls, and several visits to the business and finding that Ferrells is never there. Finally got my jewelry back, with no apology or explanation for the delay. I won't deal with Ferrells again.

Great addition to the downtown DeLand area. This is a Estate sale shop in a consignment setting…read more There are a lot of really nice items for sale at a fair price. I picked out a brand new unused roasting pan that I actually used to cook my Turkey this Thanksgiving. The lady working the register was very nice and helpful. She informed me the roasting pan I purchased was previously her mother's, so she was glad it was going to a good home. The store is very clean and organized. I will definitely come back again next time I am in in the area.

Worst ever! They treat you like shit act like they are doing you a favor by letting you pawn at…read moreOVER 125% or sell you over priced used shit. Don't lose the receipt if you don't have an account ..then NO RECORD!

Givr them one star is a lot, the Spanish older lady is a horrible person to deal with. I pawned a…read moredrill and charger and they broke it!!!! stating that they wrap it and put it away. They dropped it and now it won't work. They have shady business in this place and really bad vibes especially with that horrid woman. horrible place go somewhere else.

ZERO stars if I could:…read more I have not encountered such poor customer service in quite some time--likely because I generally choose not to frequent establishments that operate in this manner. My husband and I stopped in while waiting for the rain to pass and decided to inquire about having his Cuban link chain appraised. A young woman with long dark hair approached us to "assist." When we asked if we could have the chain appraised, the exchange went as follows: Customer: Can I get this appraised here? Employee: Yes, but I just work here. So no, I can't do that for you. Customer: (confused) Okay, so then how does an appraisal work? Employee: The jeweler. He's the professional, and he does that. And I told you he wasn't here. At no point prior to this did she inform us that the jeweler was unavailable. Instead, the interaction came across as dismissive, unprofessional, and unnecessarily rude--leaving the impression that she had no interest in earning our business. Establishments should be mindful of the staff they place on the front line, as one poor interaction can easily discourage potential customers from ever returning.

This was a confusing experience. Previously I went here to have a watch band adjusted and the guy…read morehelped me out and gave me good service. This time it was a full 180. I came in looking for a watch band replacement from what the factory gave me. The woman working did not want to help in anyway. Looked at my watch and told me nothing can be done I have to order from the original manufacturer. Then she showed me a curve and said this was the problem. It turned out all the information she told me was wrong. That curve had nothing to do with it. I knew she was telling me crap info and after going to a different jeweler they confirmed she was wrong. The other establishment helped in every way this business failed. She seemed cold and unwilling to help in any way. She seemed more interested in getting me out the door than providing any assistance. Congrats this business is blacklisted. Please keep looking in the four towns area. There are better jewelers to shop with.

Definitely an eclectic store…read more.. As the name of the place implies, this store is filled with a wide variety of gifts, trinkets, jewelry, and almost everything in between. My wife found some pretty sun flower earrings that came in a nice holiday gift bag, where I found a shaped-metal ornament in the image of the iconic toy soldiers they have plopped in just about every corner of Downtown Deland. The lady working there was super pleasant and welcoming, and I will definitely keep this place in mind on a future visit.

such a wonderful little shop! the owner and employees are lovely and they have a great selection of…read morejewelry, socks, stuffed animals, clothes, and more for everyone. not super duper pricy either.