Was recommended by a friend to come to McDonald for a herniated disc in my lower back and it was…read morefantastic! On day one, everything was clearly explained and I was shown the facility and how they operate before my evaluation was done. Then a plan was made for my rehab and I began coming 2-3 times a week. After about 4-5 sessions, they sent me to Fran, who started the practice, because I wasn't making the progress they hoped and they said they said the tougher cases his way given his experience. I worked with Fran and David religiously to try and get back to a functional state(I was in such pain that I was not able to work much or be active as I normally am). It took quite some time for me to become pain free and back to everything I do but I've gotten there. What is more important than anything though is that the environment at McDonald PT is so friendly and fun. I was there so long I met at least 15 different employees through passing or directly working with them if they were covering for Fran being out of town(Mary, Chad, Ryan, Tara, Elyse, Jennifer, Steven, Piper, etc). They were ALL so nice, helpful and there is a genuine care for the healing of the person. I am very glad to be done with PT but there is a part of miss that does miss the routine of going in and seeing everyone who were always a joy to see. I will absolutely return here if and when I have another injury!

I had a great experience with my physical therapists, Chad and Ricardo. These guys were super…read moreattentive and helpful. I am impressed by the level of care I received. They even helped me to understand what my next steps are beyond my time in therapy. Thank you to Chad and Ricardo, I am healing better and faster than I could have imagined. It is clear to me that this place delivers consistent and high quality care for its patients... as long as they fit a certain expectation. Unfortunately, my experience here is tainted by the way the front office staff treated my friend. I will let my friend speak for herself. I am attaching a photo of a review she submitted on Indeed.com. That review was not accepted, presumably because the business didn't want to post it on their Indeed page. Please read that attached review before finishing this review. When I asked the other front staff where my friend was, they tried to lie to me! Renee told me that she was not fired but instead that she chose to not work there. I am a white male so I am not surprised that my personal experience as a physical therapy patient was better than others' experiences here. Additionally, I believe that creating a hostile environment for a pregnant woman is directly contradictory to the role of physical therapists. I sincerely hope, for the health of future patients and workers, that this office addresses its deep rooted issues. The front staff at McDonald's Physical Therapy is discriminatory and dishonest. And they aren't even the people doing the real therapy work! How petty.