I had the worst experience with the store made a reservation for a truck went to pick it up. It…read moretook me over 30 minutes on the app to try to rent it after that 30 minutes and the manager of the facility refusing to come to the front because he was in the back, which I could see the gate to the back of the property it's not very big. He's just lazy Zero customer service.

I have had storage here for five years I just recently needed a uhaul. Rob, the manager is…read morewonderful. He assisted me with everything I needed and is always there to help me when I need something. The storage place is clean and secure. I highly recommend both the uhaul rental and the storage facility.

Manager is rude, condescending and unbelievably arrogant. U-Haul apparently needs to invest in some…read moreinterpersonal relations training. If one of my employees, had spoken to someone in the manner in which he spoke to me, I'd fire him on the spot without hesitation. He'd be better suited to putting on a blue vest, standing in front of the mirror and saying "Hi! Welcome to Walmart!" That way he wouldn't have to deal with issues or problems. Because he is clearly not suited to deal with the public on a managerial basis. Would have left negative stars if I could.

Would have given zero stars if I could. Yesterday my car broke down, and I had to take it to the…read moreBuick dealership, and will take a couple weeks to fix. Being from Arizona, I was essentially stuck out here. With a ride from the generous men at the Buick dealership in Fairweather OK, I went to this U-Haul store to see what my options were since everything else had been falling apart. The owner profiled me as some kind of addict, referred to myself and my friend as sketchy, and refused to rent us the truck to simply take our things to our hotel, essentially leaving us stranded with all of our vacation items on the side of the road. This store had the rudest employees, an even ruder man running the shop, and zero compassion between all of them. Go somewhere else for your U-haul. You'll save yourself the headache

Extremely nice, friendly, and helpful owner here. Was very pleased how easy it was to quickly lease…read morea truck and bring it back. The man that owns this store is a jewel. Would definitely do business here again.

I got over charged and when I asked receipt she was rude and hang up phone. I have 10 times call…read moreasking receipt and tell me details charge but she continues hang up phone. And warning to call cops to get my refund overcharged then reply my voicemail. But still she rudely behaved. I am not recommended this location u-haul service. Also she has no knowledge about how to rent to customers. When day rent I asked nothing right reply. Also when I drop it u-haul and call to office locked and she did not give us answer when is back. Because I want to drop keys and take my finals receipt but she said just drop keys in box and go. So don't trust her because I got overcharged. I refilled fuel tank and charged for 10gal gas and only 73miles. And was filled gas not count. I took pictures how much gas tank and how much used but lady working or owner very rude. I will complain to corporate office regarding this bad customer service and over charged. Any body before rent be careful. They robbed people and not answering questions, hang up phones and if you call again, tell me herressing. Bad business doing. Did not deserve single star rating.

Ashley was very nice and helpful! I was not happy while on the phone with customer service and was…read morevery close to canceling. I went into the facility and was satisfied. Definitely recommend.

I had multiple break ins in different units (scaled down walls as units are not safeguarded from…read moreneighbors) ... decided to move my out if the location early had the team didn't seem at all alarmed. Also, multiple people in and out the gate on bikes.

I had a horrible encounter with Extra Storage that led me to Westpointe! The family that owns the…read moreplace are good people! I was very reluctant to Rent-A space due to the previous reviews tied to the business. However, I also acknowledge that these reviews are all years old so I took a chance. I walked in the door and I came out with the storage space I was treated fair and just I was treated with respect I was given clear instructions and great customer service. Chip has definitely calmed down compared to the post and reviews. I read earlier. Chip was a stellar gentleman in my opinion, the rest of the family followed suit. I highly recommend my experience was a good one.!!!!!

Wish to give no stars. Their auto payment system was not working and they gave me possible excuses…read moreof why they didn't take my scheduled payment. I told the guy to process the payment again and still gave me an excuse. Saying that their is something wrong with my card. Three days later he charged me $40 for late fee on the same card they he swore he could not use the make my payment. I am so upset of his unprofessional actions that I cancel my account with them and now using Public Storage across the highway. Such a rip off business.

I couldn't believe what a great job that Von M and his team you know really went the extra mile I…read moremean I've gotta tell you when it comes to him either truck Share Preto inspection 24 seven move-in or self check these guys really know what's happening but Shawn Patrck which is spelled the exact same way as it sounds really just you know exemplified customer service and industry knowledge these fellas work as a well loyal team when you need Wang oil these are the guys to talk to

OUTSTANDING!! Sarah…read moreBrumley and John Higgins were incredible. I'm shocked by sny prior negative reviews. Best uhaul I've deslt with over multiple states and locations. 10

I was very disappointed in this moving service. I requested a 9:00am moving time to load a storage…read morebuilding into a Uhaul. The movers did not show up until 10:20am. Additionally, my furniture was scratched in the moving process by the movers. Not a simple scratch, but a deep cut into the wood of an expensive piece. My husband mistakenly signed off on the movers performing their jobs when they left, so when I called and reported the damage within 24 hours (as required by the contract), I was told there was nothing they could do about the damage. I spoke to the company several times. At one point they offered to refund the cost of the loading. However, I was told they would call me back within the half hour and I received no call. I am highly disappointed in how this was handled. I would not recommend this service.

Great selection of trucks and vans and the best crew in the business. The guys that are working in…read morethis location are always so helpful and friendly. Harlan and crew do an amazing job at making sure everything is taken care of each time I rent a truck or van. Keep up the great work guys!

I booked a truck on the website. Took an Uber to the location in the morning only to be told they…read morehad no trucks available and that the website isn't accurate and to not rely on it for booking. They said they would have a truck by noon, I waited a full day that I needed to be on the road. I had to call them back to discover they weren't getting any trucks that day. I could have gone to uhaul and got something immediately. They wasted my entire day playing games. Extremely unreliable and unprofessional. I will never attempt to use enterprise again. Worse rental experience I've ever had.