This Public storage is the worst we booked a reservation the day before we were supposed to move…read morein. We did not move in and paid for it and asked for refund and the manager refused. He kept the money even though we did not move in Will never use this storage again

Holly was very helpful with explaining everything during the purchase. David assisted with showing…read morethe units and finding the one that best suited my needs. I recommend this business for anyone looking to store stuff.

The service at the counter was fabulous. We were in from out of state, trying to find storage for…read moreour son at OU. We secured a 5 x 5 closet. When we flew back out at a later date to move him out out of the dorms, we discovered that we weren't going to the storage unit after all since our son had security Summer job there and had found a subl. But I can't emphasize enough how great the gentleman was at the front counter. He was kind and considerate and gave great service. Really appreciated that. If we end up needing storage down the road for our son or our other son, who's headed out that way, we will definitely go back to this location.

I rented this unit at $100/month less than a year ago. This month, I received notice that the rent…read morewas increasing to $180/month, an 80% increase. A price increase of that size with only 30 days' notice feels excessive and makes it difficult to plan or budget. My experience with the facility itself was fine, but this pricing practice is the reason for my low rating.

This was the easiest storage unit I've ever been able to snag. Being a military brat and then…read morespouse, clearly I've moved a lot, but I appreciated the online application and the Sunday staff who were so helpful. I highly recommend. They are easy to get in and out of, wide driving, and lots of boat storage!

These people are Outstanding!!! Their Customer Service is Superb!!!…read more I have been storing with them one year and a half already. I have stored with them in three of their locations in Texas: 1) Plains Blvd, Amarillo, TX - 2) Keller, TX - 3) Britain Dr, Amarillo, TX - The common denominator besides being the same company in different locations are: a) Their Customer Service is Excellent!! In all their locations they offer you the same quality of attention, politeness and take care of your needs. They train their employees well, with excellency. b) Their easy to navigate Website simplify your life!! You'll find on their website, excellent deals!! It's better to start your rental process online, because of their unbeatable prices!! And you can make your monthly payments online. c) Their units are well lit, very clean, very secured and with cameras all over their properties. They really beat the competition with their prices, quality Customer Service and the great condition of their units. I highly recommend to anyone with the need of Storage this company!!! :) Thank you guys!! Y'all are the Best!!! :)

Need moving boxes? Trucks? Stuff??? This is your #1 place! The boxes are reasonably priced. You…read moremight even find recycled ones for free! The staff is amazing! Every one is very helpful.

Owner personal appeal, attentiveness, willingness to help, and cheerful spirit highlighted the…read moreall-in-door perfectly setup storage center. I'm military and perform all my moves DIY ... by-far the most convenient and accommodating move yet! I wish I could share pictures of the storage setup!

They have the best customer service ever. If you need quality service and value rent here.read more

I was so happy to find a locally owned storage facility that seems to have all their ducks in a…read morerow. Specifically, I was looking for a storage facility that would accept packages and place them in my unit for me. Disco! (Credit where credit is due: Yelp Intern Chris found this place for us after researching many options.) When we went earlier this week to check it out, Mike, the property manager, could not have been nicer. He mans the front office, lives on the premises and oversees the property at night. The also pay a separate security firm to make nightly patrols of the property. Every morning, they post the security report from the night before on the desk in the office. It's a small but thoughtful touch, especially when you're trying to decide if this is the right place for your things. The front office is spic and span, as are the hallways and units. The hallways and units are cleaned daily, the grounds are maintained weekly, and pests are exterminated monthly. Everything we saw looked perfect, and I felt totally comfortable leaving my things there.

The staff at Penske was amazing! Great customer service. would recommend to anyone needed a truck…read morein a timely manner.

Really great little office. The man working made returning my truck so easy and was very nice!read more

Extremely nice, friendly, and helpful owner here. Was very pleased how easy it was to quickly lease…read morea truck and bring it back. The man that owns this store is a jewel. Would definitely do business here again.

I got over charged and when I asked receipt she was rude and hang up phone. I have 10 times call…read moreasking receipt and tell me details charge but she continues hang up phone. And warning to call cops to get my refund overcharged then reply my voicemail. But still she rudely behaved. I am not recommended this location u-haul service. Also she has no knowledge about how to rent to customers. When day rent I asked nothing right reply. Also when I drop it u-haul and call to office locked and she did not give us answer when is back. Because I want to drop keys and take my finals receipt but she said just drop keys in box and go. So don't trust her because I got overcharged. I refilled fuel tank and charged for 10gal gas and only 73miles. And was filled gas not count. I took pictures how much gas tank and how much used but lady working or owner very rude. I will complain to corporate office regarding this bad customer service and over charged. Any body before rent be careful. They robbed people and not answering questions, hang up phones and if you call again, tell me herressing. Bad business doing. Did not deserve single star rating.

This place is the best rental place I have ever done business with. We live in Bridge Creek and…read moredidn't even know it was there until my daughter was looking for a laser level to shoot grade for us. Nicest customer service ever.

I was putting in a hardwood floor and needing a nailer for that job. Everyone else that I tried to…read morecontact about one only had pneumatic nailers. I didn't want to rent a compressor and a nailer because of the added costs. They had what I would consider the only manual nailer in the country. They had the nails buying by 1/4 box at a time instead of the whole box. The nailer had all the equipment for end nailing and slat nailing so the whole job could be done properly. Was able to pick it up on Friday after 3pm and had it for the whole weekend until Monday at 8 am for a one day price.